酒店回复: Hi Deven! Thank you for your feedback. We’re sorry to hear about the issues with the pool cleanliness, the condition of the mattresses, and the disturbances during your stay. These are significant concerns, and we will address them with our team to ensure improvements are made. We appreciate you bringing these matters to our attention and hope to provide a more comfortable and satisfactory experience in the future.
酒店回复: Hi Eliazar! Thank you for your feedback. We’re sorry to hear about the issues you experienced with the mattress, noise, and pool cleanliness. While we're glad you found the location convenient, we understand that these aspects affected your overall experience. We will address these concerns with our team to improve future stays. We appreciate your input and hope to have the opportunity to offer a more satisfying experience in the future.
餐厅挤满了载着游客的旅游巴士，食物、调味品甚至冰水都不够吃，无法满足早餐客人的需求。这次入住让我非常失望，通常 Comfort Inn 酒店都比这家好得多。我们不会再来了。
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酒店回复: Hi Carol! Thank you for your feedback. We’re glad to hear that the room was clean, but we’re sorry to learn about the noise disturbances and issues with the breakfast area. We understand how these factors can impact your overall experience, and we will review these concerns to improve our services. We appreciate your comments and regret that this stay did not meet the usual standards you expect. Thank you for sharing your experience.
酒店回复: Hi David! Thank you for sharing your feedback. We apologize for the oversight in cleaning services and the issues with noise during your stay. It’s clear we did not meet our usual standards for room upkeep and guest comfort. Your comments are important to us, and we will review them with our team to ensure improvements are made. We regret the inconvenience you experienced and appreciate your feedback as it helps us strive for better service.
4.0分
家庭亲子
原文
翻译提供方：Google
实用如果你想去商场，退房后可以寄存行李，但是在高速公路边，商业区内
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酒店回复: Hi Nathalie! Thank you for sharing your feedback! We're glad to hear that the location was practical for your needs and that you were able to conveniently store your luggage after check-out. We understand that being situated on the side of the highway might not offer the most scenic surroundings, but we're happy to hear that the area was still beneficial for your trip. We appreciate your comments and hope to welcome you again soon!
5.0分
商务出差
原文
翻译提供方：Google
非常好的选择
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酒店回复: Hello Rodolfo, thank you for your interest in reviewing us. your positive experience is very important to us and we look forward to welcoming you here again in future.
3.0分
其他
原文
翻译提供方：Google
接待处的女士
酒店回复: Hello Baki, Thank you for your interest in reviewing us.
3.0分
其他
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Room had a smell to it. I had to open a window to let some fresh smell in. The smell would come back after i closed the window. The bed was uncomfortable and squeaky. It was not a quiet stay. I could hear the foot steps from the room above me. Front desk was nice.
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酒店回复: Hi Cynthia! We’re glad to hear the front desk made a positive impression, though we regret the issues with odor, noise, and bed comfort. Your comments highlight important areas for improvement, and we’ll be reviewing these concerns with our team to ensure a more comfortable and quiet stay for future guests.
员工态度恶劣，床单脏兮兮，营业时间糟糕。
我们被告知了错误的提前入住信息，结果在大堂等了40分钟，这是我们入住后的第一印象。每次有问题，我们都要花好几分钟才能找到工作人员。泳池只开放到晚上7点，简直荒谬。房间床单脏兮兮的，设施也一无是处（没有健身房，甚至连大堂的洗手间都没有）。早餐也很糟糕。
我对我们的住宿非常不满意。抵达后，一位非常粗鲁和恼怒的年轻人“迎接”了我们，他可能因为我们在酒店门外打扰了他抽烟而感到不高兴。他和我们说话的语气好像我们打扰了他一样。
他非常不乐于助人，我们听不懂他口头告诉我们的 WiFi 密码。当我们离开去电梯时，他匆匆跑回外面抽完烟。我们住的楼层的走廊闻起来很难闻，好像很久没有人打扫过走廊的地板了。房间还算干净。我们得到的洗发水和护发素尽可能少。
整个晚上，人们都在走廊里大声喧哗，播放嘈杂的音乐，大喊大叫，在走廊里跑来跑去。一点基本的礼貌都没有。我们被安排在电梯旁边的房间里，而当时有更多更好的房间可供选择，这让噪音问题更加严重。我和丈夫在住宿期间一夜没睡。我们离开时，前台仍然没有人送我们离开。我们不得不找工作人员来办理退房手续。我永远不会向任何人推荐这家酒店，我打算在周内给客服打电话，我现在是在周日写这封信，提出正式投诉。
游泳池很脏，到处都是树叶和看起来像泥土的东西。我父母房间的弹簧床垫或床垫（记不清了）看起来好像有血迹。我父母房间的床垫已经磨损得不舒服了。我的房间好像是冰箱漏水，床垫有一半被撞破了。最后，我经常被敲门声或有人试图开门吵醒，而门上已经挂着“请勿打扰”的标志。
付更多钱住在别的地方
床的舒适度很糟糕，我们进门后他们不得不换房间，因为我们的门没有锁，晚上和清晨外面和走廊里传来噪音，我的孩子们想游泳，但游泳池里满是泥土/树叶等。地方很干净，步行即可到达 Dennys 和奥特莱斯。很可能再也不会住在这里了。
我们的房间很干净，但很小。晚上非常吵，而且因为住在二楼，凌晨 2:30 就有不顾他人感受的客人，在地板上踩踏和扔重物。
餐厅挤满了载着游客的旅游巴士，食物、调味品甚至冰水都不够吃，无法满足早餐客人的需求。这次入住让我非常失望，通常 Comfort Inn 酒店都比这家好得多。我们不会再来了。
入住三天后，我们的房间没有得到清洁服务。毛巾没有换掉，垃圾也没有清空。这是房间日常维护需求之一。我们确实打电话给了管理人员，并拿到了毛巾，但只有在打电话后才可以拿到。有一天，一名服务员说房间已经打扫过了，因为它在待办事项清单上被标记了。那是个谎言。最后一天非常吵闹，所以即使打电话给管理人员，我们还是睡不着觉。
实用如果你想去商场，退房后可以寄存行李，但是在高速公路边，商业区内
非常好的选择
接待处的女士
Room had a smell to it. I had to open a window to let some fresh smell in. The smell would come back after i closed the window. The bed was uncomfortable and squeaky. It was not a quiet stay. I could hear the foot steps from the room above me. Front desk was nice.