酒店回复: Dear Michael, on behalf of the entire hotel team, I want to thank you for sharing about your experience at Springhill Suites in Ames. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I will mention to housekeeping about the handprints, thank you for pointing that out! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
酒店回复: Dear Lane, on behalf of the entire hotel team, I want to thank you for sharing about your experience at Springhill Suites in Ames. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
酒店回复: Dear Chad, on behalf of the entire hotel team, I want to thank you for sharing about your experience at Springhill Suites in Ames. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
5.0分
其他
原文
翻译提供方：Google
最棒的酒店住宿体验
这是我住过的最好的酒店。干净、舒适、宽敞。早餐选择丰富，而且空间宽敞，每个人都可以坐。
4.0分
其他
原文
翻译提供方：Google
干净安静
来城里参观大学。干净安静。房间不错，但我不太喜欢灯光，必须把钥匙插在灯槽里才能开灯。早餐很棒。
5.0分
家庭亲子
原文
翻译提供方：Google
前台工作人员友好、乐于助人且细心。房间宽敞干净，床很舒服。
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酒店回复: Dear Shannon, on behalf of the entire hotel team, I want to thank you for sharing about your experience at Springhill Suites in Ames. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
酒店回复: Dear Tammy, on behalf of the entire hotel team, I want to thank you for sharing about your experience at Springhill Suites in Ames. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
3.0分
其他
原文
翻译提供方：Google
泳池停止使用、没有 Wi-Fi、没有每日清洁服务、床上用品上有血迹。
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酒店回复: Dear Guest, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
4.0分
其他
原文
翻译提供方：Google
酒店非常干净，房间大小合适，布局合理，附近高速公路晚上有点吵
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酒店回复: Dear Anwesha, on behalf of the entire hotel team, I want to thank you for sharing about your experience at Springhill Suites in Ames. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
5.0分
商务出差
原文
翻译提供方：Google
地方确实不错，但没有提供最初预订时承诺的早餐。令人失望
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酒店回复: Dear Randy, on behalf of the entire hotel team, I want to thank you for sharing about your experience at Springhill Suites in Ames. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We do serve breakfast daily, from 6-9AM on weekdays, and 6:30-9:30 on weekends. Our desk associates are available 24/7 if you ever have any questions. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
我很喜欢这间房间，它非常宽敞。沙发可以坐着看电视，淋浴间也很宽敞。床很舒服，衣柜门上还有一面全身镜，我很喜欢。我注意到浴室门上的窗户上有几个手印，但除此之外，房间非常干净。真希望我们能多住一段时间，但绝对会再住。
舒适安静
我喜欢住在Springhill Suites，因为床很舒服，我总能睡得很好。我住过几次，都很安静。我也很喜欢电视的设置，可以通过我的Netflix账户观看流媒体。目前，Springhill是我在艾姆斯的首选酒店，价格实惠，舒适度也很好。
我住在一楼，楼上三层楼的人冲马桶时，都会发出很大的水流声，把我吵醒了一整夜。那声音就像有人往水管里倒了一桶冰水，让我睡不着觉。除此之外，房间还算干净。
最棒的酒店住宿体验
这是我住过的最好的酒店。干净、舒适、宽敞。早餐选择丰富，而且空间宽敞，每个人都可以坐。
干净安静
来城里参观大学。干净安静。房间不错，但我不太喜欢灯光，必须把钥匙插在灯槽里才能开灯。早餐很棒。
前台工作人员友好、乐于助人且细心。房间宽敞干净，床很舒服。
工作人员很友好，随时解答任何需求、疑问或担忧！！绝对值得再次入住！床很舒服，房间非常干净，设施齐全！
泳池停止使用、没有 Wi-Fi、没有每日清洁服务、床上用品上有血迹。
酒店非常干净，房间大小合适，布局合理，附近高速公路晚上有点吵
地方确实不错，但没有提供最初预订时承诺的早餐。令人失望