酒店回复: Dear Maria,Gracias por tu calificación. Lamentamos saber que hubo mal olor en la habitación eso no es lo que queremos para nuestros huéspedes. Vamos a revisar este tema con nuestro equipo de limpieza para asegurarnos de que no vuelva a ocurrir. Agradecemos tu comentario y esperamos poder ofrecerte una mejor experiencia en el futuro.
4.0分
其他
原文
翻译提供方：Google
工作人员非常细心和友好！
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酒店回复: Dear Sonia,¡Gracias por compartir tu experiencia! 😊 Nos alegra saber que nuestro equipo te pareció atento y amable. Nos esforzamos por ofrecer un servicio cálido y profesional, y comentarios como el tuyo nos motivan aún más. ¡Esperamos verte de nuevo pronto!
5.0分
其他
原文
翻译提供方：Google
我喜欢一切
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酒店回复: Dear Jose,¡Muchísimas gracias por tu calificación perfecta! Nos alegra saber que todo te gustó durante tu estancia. Esperamos darte la bienvenida nuevamente muy pronto para otra experiencia igual de positiva.
5.0分
家庭亲子
Streaming service access was nice, surrounding area was a little bland. The exploded car in the parking lot was a little eyebrow raising but overall a good stay
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酒店回复: Dear Michael,Thank you for your 10/10 rating and for highlighting what you enjoyed about your stay, including the streaming service access. We appreciate your candid note about the surrounding area and the unusual situation in the parking lot. Please know that we take matters like this seriously and work to ensure a safe and comfortable environment for all our guests. We’re glad you had an overall good stay and look forward to welcoming you back.
3.0分
其他
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I only stayed for two nights, and I told the hotel secretary if I had stayed longer, I would’ve made more of a fuss, but I was only in town for business, so I didn’t mind much. Ice machine was broken one day, however, a friendly staff member went to the back after breakfast and got me some ice for my ice bucket. The toilet didn’t flush most of the time and got clogged once. When I went to get breakfast, I grabbed a yogurt and realized that it was a week or so out of date however they did have in date ones that I went back to get. On my first of two nights I stayed up a little late on my phone and noticed a roach crawling on my bed. Check out, said to clean my dishes before leaving however, there was no sponge available to me to clean the dishes with. Despite all of this, I had a decent time for the short day that I had with the most amazing and friendly staff I have ever met at any hotel.
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酒店回复: Dear Vincent,Thank you for the detailed review. I’m truly sorry for the issues you encountered from the ice machine and toilet trouble to the expired yogurt and dish-cleaning supplies. The sighting of a roach is especially concerning, and we’ve flagged this for immediate attention by our housekeeping and maintenance teams.That said, your kind words about our staff mean a lot. We’re proud to have a team that goes above and beyond, and it’s great to know they made a positive impression. We’ll use your feedback to improve and hope we can deliver a smoother, more comfortable experience next time.
3.0分
其他
The property was being maintained. Flooring was loose in our bedroom. Some mildew in the shower stall, lack of amenities.
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酒店回复: Dear Leon,Thank you for your feedback. We’re glad you noticed our efforts to maintain the property, though I’m sorry to hear about the flooring, mildew, and amenity concerns. We’re addressing these issues to improve the guest experience moving forward.
5.0分
其他
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The staff and owner were excellent. There were problems with my booking but they took care of them and provided me with reduced room rates for my troubles. I would certainly stay with them again.
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酒店回复: Dear Bruce,Thank you so much for the kind words! We're thrilled to hear that our team and ownership made a positive impact during your stay. Resolving booking issues quickly and offering a gesture of goodwill is part of our commitment to guest satisfaction. We truly appreciate your support and look forward to welcoming you back anytime!
3.0分
其他
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The room could have been a little more clean, like the walls and the floor. The tub faucet dripped, the toilet paper roll didn't fit the holder. The staff was very kind and helpful. The breakfast was ok, could have had a more variety breakfast. Very disappointed that there was no outdoor grill as shown in the booking photo, it would have been nice to grill and went swimming. Parking was great no problems there. Overall ok with the experience.
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酒店回复: Dear Kimberly,Thank you for your thoughtful review. We’re glad to hear our team made a positive impression and that parking was smooth during your stay. We’re sorry the room cleanliness and maintenance details didn’t meet expectations, and we understand the frustration about the outdoor grill not being available as shown in the booking photo. Your feedback is important, and we’re actively working to improve both accuracy in our listings and the overall guest experience. We hope to welcome you back with a more polished and enjoyable stay next time.
2.0分
其他
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My room was alright, the floor sweat i noticed this instantly when i got to my room and opened the door. The main door had issues with it not shutting completely and then the bathroom door wasnt leveled or some issue where it wouldnt shut it would just pull to. Kther than that it was alright. The ice machine didnt work correctly and the little shop they had was pretty empty.
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酒店回复: Dear Cayden,Thank you for your honest feedback. We're sorry to hear about the issues you encountered from the floor moisture and door alignment to the ice machine and shop inventory. These details matter, and we’re actively working to address them with our maintenance and operations teams. We appreciate you noting that the room was otherwise alright, and we hope future visits reflect the improvements we're making.
3.0分
其他
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I really liked the big fridge and stove in the room. However we were on the 1st floor and all you could hear all day and night was loud banging from people walking, running above us. the tv's color was way off and couldn't fix it. Also the little store by the office was badly under stocked. Had boxes of stuff that were just empty. But the Walmart was right across the street. All in all I would give it 3***.
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酒店回复: Dear Jade,Thank you for sharing your experience. We're glad the in-room kitchen amenities were a highlight, but we're truly sorry to hear about the noise disturbances and the issues with the TV and store inventory. Your feedback is important, and we’ll be looking into these concerns to improve the comfort and convenience of future stays. We appreciate your honesty and hope to earn a stronger rating next time.
房间里有难闻的气味
工作人员非常细心和友好！
我喜欢一切
Streaming service access was nice, surrounding area was a little bland. The exploded car in the parking lot was a little eyebrow raising but overall a good stay
I only stayed for two nights, and I told the hotel secretary if I had stayed longer, I would’ve made more of a fuss, but I was only in town for business, so I didn’t mind much. Ice machine was broken one day, however, a friendly staff member went to the back after breakfast and got me some ice for my ice bucket. The toilet didn’t flush most of the time and got clogged once. When I went to get breakfast, I grabbed a yogurt and realized that it was a week or so out of date however they did have in date ones that I went back to get. On my first of two nights I stayed up a little late on my phone and noticed a roach crawling on my bed. Check out, said to clean my dishes before leaving however, there was no sponge available to me to clean the dishes with. Despite all of this, I had a decent time for the short day that I had with the most amazing and friendly staff I have ever met at any hotel.
The property was being maintained. Flooring was loose in our bedroom. Some mildew in the shower stall, lack of amenities.
The staff and owner were excellent. There were problems with my booking but they took care of them and provided me with reduced room rates for my troubles. I would certainly stay with them again.
The room could have been a little more clean, like the walls and the floor. The tub faucet dripped, the toilet paper roll didn't fit the holder. The staff was very kind and helpful. The breakfast was ok, could have had a more variety breakfast. Very disappointed that there was no outdoor grill as shown in the booking photo, it would have been nice to grill and went swimming. Parking was great no problems there. Overall ok with the experience.
My room was alright, the floor sweat i noticed this instantly when i got to my room and opened the door. The main door had issues with it not shutting completely and then the bathroom door wasnt leveled or some issue where it wouldnt shut it would just pull to. Kther than that it was alright. The ice machine didnt work correctly and the little shop they had was pretty empty.
I really liked the big fridge and stove in the room. However we were on the 1st floor and all you could hear all day and night was loud banging from people walking, running above us. the tv's color was way off and couldn't fix it. Also the little store by the office was badly under stocked. Had boxes of stuff that were just empty. But the Walmart was right across the street. All in all I would give it 3***.