酒店回复: Hello RWJ, Thank you for your positive feedback about the spacious room and its amenities, including the cleanliness and the continental breakfast. We're glad to hear that you found the bed comfortable and the available facilities satisfactory. Your comments are valuable to us, and we hope to welcome you back in the future for another enjoyable stay.
2.0分
其他
原文
翻译提供方：Google
没有热水。
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酒店回复: Hello Jeff,Thank you for your feedback regarding the lack of hot water during your stay. We understand how important this is for our guests' comfort. Your comments will be forwarded to our management team for review as we continually strive to improve our services and facilities. If you have further concerns, please feel free to reach out directly to management.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hello hung, Thank you for your feedback. We appreciate you taking the time to share your experience. Your comments are valuable to us as we strive to enhance our guests' experiences in the future. We hope you consider staying with us again to enjoy the improvements made. Your insights help us grow, and we wish you all the best in your future travels.
2.0分
其他
Room was dirty. Floors were awful, white stain on carpet in room. Walls were dirty. Smelled misty/smoky. Breakfast was less than mediocre
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酒店回复: Hello Victoria,Thank you for sharing your feedback regarding your recent experience. We appreciate your comments about the cleanliness and breakfast quality, as we continuously strive to improve our services. Your insights are valuable, and we will ensure they are communicated to the relevant team for their consideration. We hope you will consider staying with us again in the future.
4.0分
其他
Older rooms and decor, fairly clean. Very good service. Overall a great stay for the price.
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酒店回复: Hello Cheri,Thank you for your feedback! We're glad to hear that you found our service exceptional and that you appreciated the value during your stay. We are continuously working on updates and improvements to enhance our guests' experiences. Your insights regarding the room decor will be shared with our management team for consideration in future renovations. We hope to welcome you back again soon for another enjoyable stay!
2.0分
商务出差
The was muggy when we checked in, there was a lamp shade in the night stand that is broken. There was nothing to eat really for breakfast Sunday morning.
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酒店回复: Hello Shannon,Thank you for sharing your experience. We appreciate your feedback regarding the room conditions and breakfast options. Our team values guest insights, and your comments will be reviewed as we continuously strive to enhance our services. We apologize for any inconvenience you faced during your stay and hope you'll consider visiting again in the future for an improved experience.
1.0分
其他
We booked two nights but only stayed one-night because of the BUGS. "Stink" like looking bug(s) and some type of ants IN our BED.
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酒店回复: Hello Barrett,Thank you for sharing your feedback. We take reports of pests very seriously and your concerns will be addressed with our maintenance team to ensure a thorough investigation. Cleanliness and comfort are priorities for us, and we apologize for the inconvenience you experienced during your stay. Please feel free to reach out to management with any further details you would like to provide. Your insights are valuable in helping us improve our services.
1.0分
其他
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Our room smelled like cigarette smoke that they tried to mask with air freshener. It was dirty and everything we took into our room had to be washed to get rid of the cigarette smoke smell. All three of us, including my 8 year old, woke up coughing and unable to breathe. Worst hotel experience.
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酒店回复: Hello Laila, Thank you for sharing your feedback with us. We genuinely regret to hear about your experience regarding the cleanliness and air quality in your room. Our team strives to maintain high standards for all our guests, and your comments are valuable in highlighting areas for improvement. We encourage you to reach out to management directly to discuss your concerns further. Thank you again for your impressions, as they help us enhance our services for future guests.
1.0分
其他
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Asked to have a bedside lamp repaired that never happened. Ran out of toilet paper and towels. Carpet dirty. Bad smell in room. No eggs or protein at breakfast.
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酒店回复: Hello Samuel,Thank you for sharing your feedback. We take all guest comments seriously, and your observations regarding the lamp, bathroom supplies, and room cleanliness are noted. Our breakfast offerings are designed to cater to a variety of preferences, and we appreciate your thoughts on improving this aspect. Your insights will help us enhance future guest experiences, as we strive to ensure a comfortable stay for all.
2.0分
商务出差
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The staff was nice. The room was pretty worn down with the floor in the bathroom being cracked all over. The bed was comfy and clean. The floors in my room weren’t vacuumed very well and there was an old smokey smell in the hall which kind of permeated my room. When I left all of my stuff had kind of a strange smell. I knew I wasn’t getting a 5 star hotel when I made the purchase, however I wish things felt a little cleaner.
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酒店回复: Hello Elizabeth,Thank you for taking the time to share your feedback. We're glad to hear that you found our staff friendly and the bed comfortable. Your observations about the room condition and overall cleanliness have been noted. We continually strive to enhance our guest experience and your comments will be shared with the relevant team. We appreciate your understanding and hope you will consider staying with us again in the future.
很棒的酒店
很棒的酒店。
房间宽敞，床很舒服。配有冰箱、咖啡机和微波炉。
一切都很好，很干净。
欧陆式早餐很棒。
没有热水。
好的
Room was dirty. Floors were awful, white stain on carpet in room. Walls were dirty. Smelled misty/smoky. Breakfast was less than mediocre
Older rooms and decor, fairly clean. Very good service. Overall a great stay for the price.
The was muggy when we checked in, there was a lamp shade in the night stand that is broken. There was nothing to eat really for breakfast Sunday morning.
We booked two nights but only stayed one-night because of the BUGS. "Stink" like looking bug(s) and some type of ants IN our BED.
Our room smelled like cigarette smoke that they tried to mask with air freshener. It was dirty and everything we took into our room had to be washed to get rid of the cigarette smoke smell. All three of us, including my 8 year old, woke up coughing and unable to breathe. Worst hotel experience.
Asked to have a bedside lamp repaired that never happened. Ran out of toilet paper and towels. Carpet dirty. Bad smell in room. No eggs or protein at breakfast.
The staff was nice. The room was pretty worn down with the floor in the bathroom being cracked all over. The bed was comfy and clean. The floors in my room weren’t vacuumed very well and there was an old smokey smell in the hall which kind of permeated my room. When I left all of my stuff had kind of a strange smell. I knew I wasn’t getting a 5 star hotel when I made the purchase, however I wish things felt a little cleaner.