酒店回复: Dear Guest,Thank you for your review. We are glad the bed was comfortable and the service made a good impression. We are sorry about the expired drinks, the carpet condition, the unpleasant smell, and the noise from the AC. These are important details, and we will work to address them. We hope to offer a better experience next time.Sincerely, Hotel Manager
4.0分
情侣出游
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The hotel was clean and smelled very good. The staff were all very friendly and engaged in conversations with us. The room was spotless, and comfortable. Breakfast was fresh daily, and filled with many choices.
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酒店回复: Dear Guest,Thank you for your stay. We are glad the clean and fresh environment, friendly and engaging staff, and spotless, comfortable room made your stay enjoyable. It is wonderful to know that the daily breakfast and variety of choices are added to your visit. We appreciate your kind words and look forward to welcoming you again for another pleasant stay.Sincerely, Hotel Manager
5.0分
其他
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The young lady at the front desk at check-in very pleasant. Room was perfect. Only thing i couldn't figure out how to work the TV. That was ok I needed the sleep
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酒店回复: Dear Guest,Thank you for your kind feedback. We are delighted to know you found the front desk staff pleasant and the room perfect. It is great that you were able to relax and rest well. We look forward to welcoming you again for another comfortable and pleasant stay.Sincerely, Hotel Manager
2.0分
家庭亲子
Very outdated. Had to move rooms because the first room had a mildew odor and bugs. The front desk staff was nice about changing rooms.
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酒店回复: Dear Guest,Thank you for your feedback. We are pleased to hear that our front desk staff provided courteous service during your stay. However, we regret the inconvenience caused by the initial room condition. Your comments regarding the odor and maintenance will be reviewed with our housekeeping and engineering teams to ensure improvements. Hope you will visit again.Sincerely, Hotel Manager
4.0分
情侣出游
Love the area the hotel is situated. The staff is always friendly and helpful. This is always my go to hotel when in Georgia.
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酒店回复: Dear Kendia,Thank you for your wonderful feedback! We are delighted to know that you always choose our hotel when visiting Georgia and that our friendly, helpful staff and convenient location make each stay enjoyable. Your continued loyalty means a lot to us, and we look forward to welcoming you back for many more pleasant visits.Sincerely, Hotel Manager
5.0分
家庭亲子
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Got in very late but everything was ready for us to have a fast and smooth check in. Staff was wonderful. Room was clean and functional. Would not hesitate to stay here again!
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酒店回复: Dear Eric,Thank you for your wonderful feedback! We are delighted to know your late check-in was quick and easy, and that you enjoyed a clean, comfortable room. It’s great to hear our staff made your stay pleasant. We truly appreciate your kind words and look forward to welcoming you back again soon.Sincerely, Hotel Manager
1.0分
其他
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The air-conditioned seems like it was not working properly at night even with the temperature on 60 degrees. The room smelled as if it had flooded or molded so I couldn't get a good night's rest and the toilet was stopped up . I called the front desk to tell them the toilet was stopped up and I had to go get a plunge never again will I stay at this hotel.
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酒店回复: Dear Guest,We regret to hear about the maintenance and cleanliness issues you experienced during your stay. Your comments regarding the air conditioning, room odor, and plumbing will be reviewed closely with our housekeeping and maintenance teams. Guest comfort is very important to us, and we will take corrective action to ensure a cleaner and more comfortable environment for future stays.Sincerely, Hotel Manager
4.0分
家庭亲子
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We met a very pleasant lady, who was making sure to clean the breakfast area and replenish/restock food items. I cannot remember her name but she was from a Caribbean island. She was a gem.
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酒店回复: Dear Marsha,Thank you for your wonderful feedback. We are delighted to know that our breakfast attendant made such a positive impression with her friendliness and dedication. She will be thrilled to hear your kind words. We look forward to welcoming you again for another enjoyable and well-cared-for stay.Sincerely, Hotel Manager
4.0分
家庭亲子
Didn't like the process of scanning id to "hold" on file even after checking out, according to receptionist at check-in
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酒店回复: Dear Eboney,Thank you for your feedback. We understand your concern about the identification process mentioned at check-in and after check-out. Your comments are important and will be reviewed with our team as we work on ensuring guest comfort while maintaining proper procedures. Please visit us again.Sincerely, Hotel Manager
每次来fairburn都住这里，跟旁边的几家相比性价比较高，还算舒适，后边的小院子可爱。
绝对没问题。床很舒服——这是最重要的吗？自动售货机里的饮料过期了，地毯很脏，有异味，空调很吵，早餐还可以。服务不错，可以停车
The hotel was clean and smelled very good. The staff were all very friendly and engaged in conversations with us. The room was spotless, and comfortable. Breakfast was fresh daily, and filled with many choices.
The young lady at the front desk at check-in very pleasant. Room was perfect. Only thing i couldn't figure out how to work the TV. That was ok I needed the sleep
Very outdated. Had to move rooms because the first room had a mildew odor and bugs. The front desk staff was nice about changing rooms.
Love the area the hotel is situated. The staff is always friendly and helpful. This is always my go to hotel when in Georgia.
Got in very late but everything was ready for us to have a fast and smooth check in. Staff was wonderful. Room was clean and functional. Would not hesitate to stay here again!
The air-conditioned seems like it was not working properly at night even with the temperature on 60 degrees. The room smelled as if it had flooded or molded so I couldn't get a good night's rest and the toilet was stopped up . I called the front desk to tell them the toilet was stopped up and I had to go get a plunge never again will I stay at this hotel.
We met a very pleasant lady, who was making sure to clean the breakfast area and replenish/restock food items. I cannot remember her name but she was from a Caribbean island. She was a gem.
Didn't like the process of scanning id to "hold" on file even after checking out, according to receptionist at check-in