酒店回复: Dear Guest,Thank you for your review. We are glad the bed was comfortable and the service made a good impression. We are sorry about the expired drinks, the carpet condition, the unpleasant smell, and the noise from the AC. These are important details, and we will work to address them. We hope to offer a better experience next time.Sincerely, Hotel Manager
1.0分
其他
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The air-conditioned seems like it was not working properly at night even with the temperature on 60 degrees. The room smelled as if it had flooded or molded so I couldn't get a good night's rest and the toilet was stopped up . I called the front desk to tell them the toilet was stopped up and I had to go get a plunge never again will I stay at this hotel.
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酒店回复: Dear Guest,We regret to hear about the maintenance and cleanliness issues you experienced during your stay. Your comments regarding the air conditioning, room odor, and plumbing will be reviewed closely with our housekeeping and maintenance teams. Guest comfort is very important to us, and we will take corrective action to ensure a cleaner and more comfortable environment for future stays.Sincerely, Hotel Manager
4.0分
家庭亲子
Didn't like the process of scanning id to "hold" on file even after checking out, according to receptionist at check-in
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酒店回复: Dear Eboney,Thank you for your feedback. We understand your concern about the identification process mentioned at check-in and after check-out. Your comments are important and will be reviewed with our team as we work on ensuring guest comfort while maintaining proper procedures. Please visit us again.Sincerely, Hotel Manager
3.0分
其他
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Had an overnight stay passing through. Was decent room for the price. Check in went great. Room was hot when I got in but didn’t take took long to cool off. Corridor was hot too, and air was blowing wide open but no cool air. Bed was comfortable but didn’t like all the small pillows. Breakfast was ok.
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酒店回复: Dear William,Thank you for your review. We are glad to know check-in was smooth, the bed was comfortable, and breakfast met your needs. Your feedback about the room temperature, corridor air, and pillows is valuable and will be considered for improvements. We look forward to welcoming you again.Sincerely, Hotel Manager
5.0分
家庭亲子
The rooms were clean, the area felt safe , the staff we interacted with were all super friendly and helpful , and they had a lot of options at breakfast
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酒店回复: Dear Madison,Thank you for your wonderful review. We are delighted to know you enjoyed the clean rooms, safe surroundings, and the friendliness of our staff. It is also great to hear that the variety at breakfast added to your stay. We appreciate your kind words and look forward to welcoming you back for another enjoyable visit again.Sincerely, Hotel Manager
5.0分
其他
The room was clean and cozy. The staff were all helpful and professional. The breakfast was adequate. Overall a pleasant experience.
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酒店回复: Dear Guest,Thank you for your kind feedback. We are pleased to know you enjoyed a clean and cozy room, helpful staff, and a satisfying breakfast. Our team strives to provide a comfortable and pleasant experience for every guest, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
5.0分
商务出差
Great customer service 👏. Housekeeping was very polite and courteous. The room was very clean and smelled fresh.
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to know you experienced great customer service and found the housekeeping team polite and courteous. It is great to hear that the room cleanliness and fresh atmosphere met your expectations. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager
5.0分
其他
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1Love 2025
Breakfast provided variety of choices, was timely and professional. The establishment allow earlier breakfast time that worked with our event. The parking lighting provided a sense of safety. Pillows were not comfortable.
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酒店回复: Dear Jerraine,Thank you for sharing your review. We are glad to hear you enjoyed the variety and timeliness of breakfast as well as the convenience of the early serving time for your event. It is also great to know that the parking lighting added comfort. Your note on pillows is appreciated. We look forward to your visit again.Sincerely, Hotel Manager
4.0分
其他
Enjoyed the stay
Enjoyed the stay we did not see anything wrong with the place. Room was very clean, area was quiet at the time. Nice staff.
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酒店回复: Dear Angelia,Thank you for your positive review. We are glad to hear you enjoyed your stay and found the room clean, the area quiet, and our staff helpful. It’s always great to know we met your expectations. We look forward to welcoming you again for another pleasant visit.Sincerely, Hotel Manager
每次来fairburn都住这里，跟旁边的几家相比性价比较高，还算舒适，后边的小院子可爱。
绝对没问题。床很舒服——这是最重要的吗？自动售货机里的饮料过期了，地毯很脏，有异味，空调很吵，早餐还可以。服务不错，可以停车
The air-conditioned seems like it was not working properly at night even with the temperature on 60 degrees. The room smelled as if it had flooded or molded so I couldn't get a good night's rest and the toilet was stopped up . I called the front desk to tell them the toilet was stopped up and I had to go get a plunge never again will I stay at this hotel.
Didn't like the process of scanning id to "hold" on file even after checking out, according to receptionist at check-in
Had an overnight stay passing through. Was decent room for the price. Check in went great. Room was hot when I got in but didn’t take took long to cool off. Corridor was hot too, and air was blowing wide open but no cool air. Bed was comfortable but didn’t like all the small pillows. Breakfast was ok.
The rooms were clean, the area felt safe , the staff we interacted with were all super friendly and helpful , and they had a lot of options at breakfast
The room was clean and cozy. The staff were all helpful and professional. The breakfast was adequate. Overall a pleasant experience.
Great customer service 👏. Housekeeping was very polite and courteous. The room was very clean and smelled fresh.
1Love 2025
Breakfast provided variety of choices, was timely and professional. The establishment allow earlier breakfast time that worked with our event. The parking lighting provided a sense of safety. Pillows were not comfortable.
Enjoyed the stay
Enjoyed the stay we did not see anything wrong with the place. Room was very clean, area was quiet at the time. Nice staff.