酒店回复: Hi Nahomi, We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations.We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience.Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Natalie #Team6
1.0分
其他
原文
翻译提供方:Google
太糟糕了,他们不退还你的押金。
4.0分
商务出差
原文
翻译提供方:Google
起初看起来有点粗糙,但最终是一次很好的体验。拐角处有几家不错的餐厅和几家咖啡馆。前往 SAP 中心和会议中心也很方便,步行 10 分钟即可到达。步行至 SAP,再步行 20 路至会议中心。
酒店回复: Thanks for staying with us. We appreciate your feedback!
1.0分
家庭亲子
原文
翻译提供方:Google
清洁人员发出很大的噪音
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酒店回复: Hi Veronica, Thank you for taking the time to share your experience with us. We appreciate your input and hope to provide a five-star experience for all our guests. If there is anything specific you feel we could improve upon, please do not hesitate to contact us. Natalie #team6
3.0分
其他
原文
翻译提供方:Google
订了一张特大号床,得到了两张双人床。停车场里的人们睡在车里。
5.0分
其他
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people were really nice and overall very kind and accepting. they got me a room when i got there real early and let me stay in the vending area and offered me coffee. would definitely stay here again.
2.0分
其他
The room was not clean at all and had a bad smell. It's better to pay a bit extra and find a better place. On the bright side, the location is fantastic.
6号的基本样子,服务人员蛮友善的,附近很多餐厅,吃东西很方便,走路1-2分钟就可以到了,位置蛮好的。
我之前来过这里好几次,都没出过问题,直到这次刮胡子时割伤了自己,拿了条毛巾止血,他们就从我的押金里扣了20美元。就为了一条破毛巾,他们还会漂白一下再用。这些房间里的情况更糟。我本来可以花20美元买一整套更好的毛巾,以后再也不住这里了。
我们入住期间一切顺利,直到房间空调坏了。他们说空调会重新打开,但一直没开。因为整晚都太热,我醒了好几次,退房时我们跟他们反映这个问题,他们却没有采取任何措施。
我们住在 6 号汽车旅馆是因为我们要去听一场音乐会。这家汽车旅馆在网上看起来很棒,但到达后我们发现有很多无家可归的人住在这家汽车旅馆。当我们进入房间时,房间很脏,有一种很奇怪的气味,浴室毛巾因脏而变黄,浴缸也很脏。
太糟糕了,他们不退还你的押金。
起初看起来有点粗糙,但最终是一次很好的体验。拐角处有几家不错的餐厅和几家咖啡馆。前往 SAP 中心和会议中心也很方便,步行 10 分钟即可到达。步行至 SAP,再步行 20 路至会议中心。
清洁人员发出很大的噪音
订了一张特大号床,得到了两张双人床。停车场里的人们睡在车里。
people were really nice and overall very kind and accepting. they got me a room when i got there real early and let me stay in the vending area and offered me coffee. would definitely stay here again.
The room was not clean at all and had a bad smell. It's better to pay a bit extra and find a better place. On the bright side, the location is fantastic.