酒店回复: Julie: I am sorry about your recent stay. We do provide guest services 24 hours a day and make every effort at all times to makes things right. I will share with the proper department heads.
酒店回复: THANK YOU FOR STAYING WITH US AND ALSO FOR PROVIDING US VALUABLE FEEDBACK.
5.0分
其他
原文
翻译提供方：Google
房间没什么可抱怨的。早餐非常丰盛，选择丰富：华夫饼、煎蛋卷、香肠、水果、谷物棒、果汁等等。
这在美国酒店里真的很少见。
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酒店回复: Well thank you. We agree... The price value along with a clean room..great service and wonderful free breakfast is hard to beat!!
5.0分
朋友出游
原文
翻译提供方：Google
好的
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酒店回复: Thank you Steven, we are pleased that you found our hotel to be a nice place to stay.
4.0分
家庭亲子
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Another Solid Stay (But Request a Higher Floor!)
This was our second time staying at here for a three-day family trip with my husband and kids, and overall, it remains a safe and comfortable choice for the area.
Room Experience: Comparing Stays
Our biggest difference between this visit and our first was the room location. Our first-floor room this time was noticeably noisier—not terrible, but certainly a step down from the absolutely silent experience we had on the second floor during our last stay. If tranquility is a priority, I highly recommend asking for a room on a higher floor.
The room itself was smaller than our previous one, but still comfortable and well-appointed for our family. The beds are comfortable, though I found the mattress to be on the softer side.
Food and Amenities
We found the food to be decent and satisfying, but the offerings were exactly the same each day. For a four-day stay, a little variety would have been appreciated. That being said, the hotel is well-maintained and we always felt safe on the property.
Overall: A great, safe hotel, but for the best experience, try to secure a room on the second floor or higher to avoid potential noise. We would likely stay here again!
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酒店回复: Thank you for staying with us and also for providing us valuable feedback to share.
1.0分
其他
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I already expressed the security issues but didn’t get any assistance from ******* or the hotel so not sure why you keep asking! Very upset & disappointed for no due process on your behalf.
酒店回复: Ok
5.0分
商务出差
Was able to park right outside the room. It was quiet and the breakfast options were great.
酒店回复: Thank you
1.0分
商务出差
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In room 159 nothing works right the sink doesnt drain the toilet doesn flush the tv doesnt work right ,no signalon channels, buffering on others wi fi is week,door doesnt shut right, had to park in the weeds several times when i told staff about this they dismissed my concerns and were rude
酒店回复: Howard: We appreciate your feedback. Safe travels.
5.0分
情侣出游
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The room was clean, nicely supplied, staff seemed friendly, not too much interface with them tho. Convenient to major roads as well as main roads to the mountainous areas.
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酒店回复: Edward: Thank you for staying with us. We are happy that you enjoyed our hotel. Safetravels.
自助餐很棒。酒店可以翻新一下了。
房间里弥漫着一股烟味，电视遥控器坏了，去了两次办公室才修好。我们房间附近的楼梯早晚都挤满了客人，噪音很大。清洁人员竟然趁我们在洗衣房洗衣服上的烟味时来打扫我们的房间——而且当时我们还在使用房间，还没有退房，甚至还没到退房时间。
浴室淋浴坏了，我没法给两个孩子洗澡，因为水温忽冷忽热，反复不间断。免费早餐不错，但种类略少。工作人员非常友好，尤其是我7月26日晚上7点左右到达时，那里的那位女士非常热情友好。
房间没什么可抱怨的。早餐非常丰盛，选择丰富：华夫饼、煎蛋卷、香肠、水果、谷物棒、果汁等等。
这在美国酒店里真的很少见。
好的
Another Solid Stay (But Request a Higher Floor!)
This was our second time staying at here for a three-day family trip with my husband and kids, and overall, it remains a safe and comfortable choice for the area.
Room Experience: Comparing Stays
Our biggest difference between this visit and our first was the room location. Our first-floor room this time was noticeably noisier—not terrible, but certainly a step down from the absolutely silent experience we had on the second floor during our last stay. If tranquility is a priority, I highly recommend asking for a room on a higher floor.
The room itself was smaller than our previous one, but still comfortable and well-appointed for our family. The beds are comfortable, though I found the mattress to be on the softer side.
Food and Amenities
We found the food to be decent and satisfying, but the offerings were exactly the same each day. For a four-day stay, a little variety would have been appreciated. That being said, the hotel is well-maintained and we always felt safe on the property.
Overall: A great, safe hotel, but for the best experience, try to secure a room on the second floor or higher to avoid potential noise. We would likely stay here again!
I already expressed the security issues but didn’t get any assistance from ******* or the hotel so not sure why you keep asking! Very upset & disappointed for no due process on your behalf.
Was able to park right outside the room. It was quiet and the breakfast options were great.
In room 159 nothing works right the sink doesnt drain the toilet doesn flush the tv doesnt work right ,no signalon channels, buffering on others wi fi is week,door doesnt shut right, had to park in the weeds several times when i told staff about this they dismissed my concerns and were rude
The room was clean, nicely supplied, staff seemed friendly, not too much interface with them tho. Convenient to major roads as well as main roads to the mountainous areas.