酒店回复: Your kind words have truly brightened our day and motivated us to continue striving for excellence in our services. We are delighted to learn that you enjoyed your experience at The Kasa Malindi and that our team's efforts contributed to making your stay memorable. We are looking forward to see you again!
We had a wonderful family vacation at Kasa Malindi Hotel! From the moment we arrived, the staff were warm and welcoming, making us feel right at home. The rooms were clean, comfortable, and well-maintained, providing a perfect retreat after busy days of exploring. The food was absolutely delicious, with a variety of options that everyone in the family enjoyed. The hotel’s environment is serene and beautifully landscaped, creating a relaxing atmosphere for both adults and kids. Service throughout our stay was exceptional—attentive, friendly, and always ready to help with a smile. We truly felt cared for and appreciated as guests. Kasa Malindi Hotel is an ideal choice for families looking for a comfortable, fun, and relaxing vacation. We can’t wait to return!
5.0分
其他
⭐⭐⭐⭐ best restaurant.ina word I liked the way they treated us as couples thanks THE KASA MALINDI ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
5.0分
其他
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Loved the ambience.Top notch professional service! Time and money worthy. Keep up the good work. I'll definitely be coming back and recommend to friends and family.
5.0分
朋友出游
I was honestly very impressed. The place is beautiful. The staff professional and accommodating. The food delicious. The views stunning.
1.0分
其他
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I was so excited to spend my Friday to Monday in Malindi for my friends wedding. I was also excited for Kasa thinking after all the travel it took for us to get there that we would have a wonderful time. Unfortunately, this was not even remotely the case. If there is one thing I cannot get behind, it is a poorly operated hotel that relies heavily on aesthetics to appear to be 5 star and mask all the inefficiencies and pitfalls: I would rather take hot water or running water at ALL than a coconut on arrival. I would rather be able to lock all my external facing doors as a single woman, than have a floating tray and flower petals placed delicately in the pool. I would rather an establishment that cares about being solution-oriented, rather than give us excuse after excuse. Unfortunately, these were all real issues we faced- no water, unresponsive staffing, and unsafe conditions.And it wasn’t just us- the main topic of conversation at the included breakfast was each guests unresolved issues of the day. Further more, the upcharge on the airport transfer and any taxi taken from the hotel was ridiculous. They charged us what a regular taxi would charge. Also in most hotels, especially ones considered five star, the airport transfer should be included. I would not recommend this place at all.
床很舒服。马林迪的一处世外桃源。餐厅门前可以看到海龟游来游去。海鲜餐厅。
从员工到管理层，这就像一场家庭盛宴。我们永远不会忘记这段经历。谢谢你，奥黛丽。
新的管理带来了显著的改善。这是马林迪皇冠上的明珠，有机会在优雅的环境和天堂般的海滩上看到巨型乌龟。优越的地理位置和高品质的房间。建议
当您去马林迪这样的地方度假时，您正在寻找的是一个能给您带来平静、让您感觉良好的地方！ Leopard度假村对我来说就是这样住了10天。令人愉快的地方，可从餐厅直接通往大海。友好且超级乐于助人的员工。他们总是尽力满足我们的每一个要求（有一天他们专门去市场买牛油果做我们的鳄梨酱😂！）。房间舒适、宽敞、干净。食物很好。不幸的是我们没有使用水疗服务，但因为老实说我更喜欢肯尼亚的大海和阳光而不是水疗床。我要回去吗？？？是的，绝对是的！
我们一行 20 人庆祝了一个里程碑式的生日。我们带着很大的期望来到了这里。美丽的位置。米尔德里德为我们服务了三天，非常棒。剩下的住宿时间，包括庆祝晚宴，都是一场灾难。我们花了 2 个小时才为所有客人提供服务。有一次，我们的一位客人非常沮丧，真的走进厨房为他饥饿的儿子做饭！这些部分太少了，我们不得不点更多的食物来补充。一些房间的浴室涌入卧室和休息室。有些浴室没有热水。退房当天，意大利经理/总监将他的客人带到我们的别墅，与他的私人客人交谈！总而言之，这是一次可怕的经历，永远不会回来。
We had a wonderful family vacation at Kasa Malindi Hotel! From the moment we arrived, the staff were warm and welcoming, making us feel right at home. The rooms were clean, comfortable, and well-maintained, providing a perfect retreat after busy days of exploring. The food was absolutely delicious, with a variety of options that everyone in the family enjoyed. The hotel’s environment is serene and beautifully landscaped, creating a relaxing atmosphere for both adults and kids. Service throughout our stay was exceptional—attentive, friendly, and always ready to help with a smile. We truly felt cared for and appreciated as guests. Kasa Malindi Hotel is an ideal choice for families looking for a comfortable, fun, and relaxing vacation. We can’t wait to return!
⭐⭐⭐⭐ best restaurant.ina word I liked the way they treated us as couples thanks THE KASA MALINDI ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Loved the ambience.Top notch professional service! Time and money worthy. Keep up the good work. I'll definitely be coming back and recommend to friends and family.
I was honestly very impressed. The place is beautiful. The staff professional and accommodating. The food delicious. The views stunning.
I was so excited to spend my Friday to Monday in Malindi for my friends wedding. I was also excited for Kasa thinking after all the travel it took for us to get there that we would have a wonderful time. Unfortunately, this was not even remotely the case. If there is one thing I cannot get behind, it is a poorly operated hotel that relies heavily on aesthetics to appear to be 5 star and mask all the inefficiencies and pitfalls: I would rather take hot water or running water at ALL than a coconut on arrival. I would rather be able to lock all my external facing doors as a single woman, than have a floating tray and flower petals placed delicately in the pool. I would rather an establishment that cares about being solution-oriented, rather than give us excuse after excuse. Unfortunately, these were all real issues we faced- no water, unresponsive staffing, and unsafe conditions.And it wasn’t just us- the main topic of conversation at the included breakfast was each guests unresolved issues of the day. Further more, the upcharge on the airport transfer and any taxi taken from the hotel was ridiculous. They charged us what a regular taxi would charge. Also in most hotels, especially ones considered five star, the airport transfer should be included. I would not recommend this place at all.