酒店回复: Dear Irfan, thank you for taking the time to leave a review following your stay with us, we are pleased to hear that you had a great experience. We hope to see you at Cottesmore again.
5.0分
情侣出游
原文
翻译提供方：Google
酒店和员工都非常好，入住体验非常愉快
2.0分
商务出差
原文
翻译提供方：Google
酒店不错，但是工作人员有点粗鲁，不太乐于助人。
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酒店回复: Dear Moses, thank you for your feedback. I am sorry that this was your experience at Cottesmore. Would it be possible for you to let me know which department you experienced this in? I can then address the issue correctly.
5.0分
其他
原文
翻译提供方：Google
环境不错 安静 设施齐全
非常漂亮的高尔夫球场，附有酒店房间。
遗憾的是，专业商店不提供高尔夫球具租赁服务。
3.0分
商务出差
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Receptionist wasn't particularly helpful on arrival. Arrived at 7pm and told the pool and restaurant both shut at 8.30pm. Room was large but bathroom was small and dangerous getting in/out of the shower as a result. Food was good in the restaurant however. I don't think this is suitable for business travel unless there is an event taking place.
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酒店回复: Thank you for sharing your feedback.We’re pleased to hear you enjoyed the food in our restaurant and found the room spacious. We’re sorry to learn about your experience at check-in and the limited pool and restaurant hours during your stay. Your comments regarding the bathroom safety and suitability for business travel are very valuable, and we’ll review these points with our team to improve future stays. We hope to have the opportunity to welcome you back under better circumstances.
4.0分
其他
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Staff were friendly and efficient. The room itself was nice, bit on the basic rather than luxury end. The main cleanliness issue was the bathroom where the floor clearly hasn't been hoovered or mopped in a while.
We chose it due to the pool area, which had good upkeep but it was busy including with noisy kids jumping in which made it less relaxing. Overall good but won't be back
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酒店回复: Thank you so much for taking the time to share your feedback with us. We're really pleased to hear that you found our team friendly and efficient, and that you enjoyed aspects of your stay such as the room and pool area.We're very sorry to hear about the cleanliness issue in the bathroom. This certainly falls short of the standards we aim to uphold, and we appreciate you bringing it to our attention. We've shared your comments with our housekeeping team to ensure this is addressed promptly and doesn't happen again.We’re glad you appreciated the upkeep of our pool area, though we’re sorry to hear that the atmosphere wasn’t as relaxing as you’d hoped. We understand how important a peaceful environment is, and we’ll continue working on ways to balance enjoyment for all our guests.Thank you again for your valuable feedback.
非常好的环境
这是一家非常棒的酒店和乡村俱乐部，隐藏在西萨塞克斯郡美丽的乡村之中。蜿蜒的车道两旁盛开着紫色的杜鹃花，欢迎着我们的到来，美不胜收。整个酒店的装饰将现代感与传统风格完美融合——我非常喜欢。
我们享受到了令人惊叹的服务，感觉非常受欢迎。我们住的是酒店里的一间家庭房，窗外是高尔夫球场（第九洞发球台）的绝美景色——堪称完美；房间内部装修精美，床铺和枕头都很舒适，毛巾蓬松柔软，阳台也很棒，还有茶/咖啡、饼干和可爱的洗浴用品。房间和整个酒店都弥漫着一种温馨的乡村气息。
餐厅的服务非常出色，员工超级友好，早餐也非常棒——选择种类恰到好处。从餐厅望出去的景色也很棒，正对着第一洞发球台！
我们使用了康体俱乐部，特别是游泳池、桑拿和按摩浴缸。更衣室和淋浴间都很干净宽敞。工作人员非常友好乐于助人，就像那只友好的酒店猫一样😊。唯一美中不足的是，儿童泳池下午5:30就关闭了。
高尔夫商店的专业高尔夫教练们也非常友好，让我们感到宾至如归。
我们是最后一刻才预订的，没想到这家酒店如此出色，价格也非常合理。我们肯定会再次入住，并推荐给亲朋好友。
强烈推荐，非常感谢！
超赞的酒店
这家酒店很漂亮。员工都非常热情友好，酒店整体非常干净。食物美味可口。水疗中心是我在英国所有酒店体验过的最好的。物超所值。非常感谢酒店团队让我们的入住体验如此愉快。
酒店位置优越，员工热情友好，乐于助人。房间和设施干净整洁，维护良好。食物品质一流，价格合理。
安排延迟入住。工作人员非常友好，早餐选择丰富
酒店和员工都非常好，入住体验非常愉快
酒店不错，但是工作人员有点粗鲁，不太乐于助人。
环境不错 安静 设施齐全
非常漂亮的高尔夫球场，附有酒店房间。
遗憾的是，专业商店不提供高尔夫球具租赁服务。
Receptionist wasn't particularly helpful on arrival. Arrived at 7pm and told the pool and restaurant both shut at 8.30pm. Room was large but bathroom was small and dangerous getting in/out of the shower as a result. Food was good in the restaurant however. I don't think this is suitable for business travel unless there is an event taking place.
Staff were friendly and efficient. The room itself was nice, bit on the basic rather than luxury end. The main cleanliness issue was the bathroom where the floor clearly hasn't been hoovered or mopped in a while.
We chose it due to the pool area, which had good upkeep but it was busy including with noisy kids jumping in which made it less relaxing. Overall good but won't be back