酒店回复: Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed our garden views, breakfast selection, and the comfort of our concept room. It is also great to know that our convenient location near Nishi Hongan-ji Temple and the shuttle service to Kyoto Station made your stay more pleasant.Your kind words encourage us to continue providing a comfortable and memorable experience for all our guests. We look forward to welcoming you back on your next visit to Kyoto.

酒店回复: Please accept our sincere apologies for the inconvenience and discomfort you experienced during your stay, despite having chosen our hotel from among many others. We would also like to express our heartfelt thanks for taking the time to share your detailed feedback with us. We regret that our location and transportation access did not meet your expectations. While our hotel is situated away from the city center and is favored by guests who value a quiet environment, we understand that this may result in some inconvenience in terms of accessibility. We also sincerely apologize that our breakfast offerings did not meet your satisfaction. We will carefully review the menu composition and quality to ensure that the content provided is commensurate with the price. Furthermore, we are truly sorry to hear that you felt unwell due to the cold temperature in your room. We deeply regret that we were unable to provide you with a comfortable resting environment. Please note that the air conditioning in some of our guest rooms is centrally controlled, allowing only airflow adjustment within the room. All Concept and Premium rooms, however, are equipped with individual temperature controls, and we hope this information will be helpful for your consideration when making a future reservation. Should you have another opportunity, we would be grateful if you would consider staying with us again after these improvements. Thank you once again for sharing your valuable feedback.

酒店回复: 非常感谢您选择入住本酒店，并抽出宝贵时间与我们分享您的反馈。 得知您对房价和入住时间感到满意，我们感到非常高兴。正常的退房时间为上午11点，但根据会员礼遇或所预订的套餐，亦可提供延迟退房服务。 关于客房设施方面，我们将持续努力改进，以更好地满足宾客的需求。您所提供的宝贵意见对我们而言非常重要。 衷心期待您的再次光临，祝您今后也能拥有舒适愉快的入住体验。

酒店回复: この度はご宿泊ならびに貴重なご感想をお寄せいただき、誠にありがとうございます。お部屋の清潔さや朝食ビュッフェの種類の豊富さについてお褒めいただき、大変嬉しく拝見いたしました。一部フロアのバスルームを現在改装中でございます。ご不便をおかけする場面もあったかと存じますが、ご理解を賜り感謝申し上げます。より快適にお過ごしいただける空間づくりのため、順次改善を進めております。また、西本願寺に隣接した立地や京都駅からのシャトルバス、ミネラルウォーターのサービスについてもご満足いただけたようで何よりでございます。今後とも、よりご満足いただける滞在をご提供できるよう努めてまいります。また京都にお越しの際は、ぜひお立ち寄りくださいませ。

酒店回复: Thank you very much for staying with us and for sharing such a detailed and thoughtful review. We are delighted to hear that you were very satisfied with your stay, the room preparation, and the Executive Lounge. It’s wonderful to know that you enjoyed the relaxing atmosphere, as well as the hospitality of our staff and the convenience of our shuttle service. We appreciate your comment regarding the hair dryer, and we will share your feedback with our team for future improvements. We truly look forward to welcoming you back on your next visit to Kyoto.

酒店回复: 非常感谢您入住京都东急酒店。 我们很高兴得知您入住愉快。 我们对您给予我们员工服务的积极评价感到无比欣慰和荣幸。 我们将继续严格把控清洁卫生，让您继续享受这美妙的世界。 我们期待您下次有机会再次入住。 全体员工期待您的再次光临。

酒店回复: 感谢您选择我们的酒店并分享您的体验！ 我们很高兴您喜欢房间的安静环境，以及丰富的自助早餐选择。 期待您再次光临，祝您有美好的一天！

酒店回复: 感谢您抽出宝贵时间分享您的真实反馈。对于您在入住期间，我们的早餐、设施和服务未能达到您的期望，我们深感抱歉。您关于设施和员工服务的反馈已提交给我们的管理团队，以便我们进行审核和改进。对于停车费和客房分配方面给您带来的不便，我们也深感抱歉。我们感谢您的反馈，并希望未来能有机会为您提供更好的服务。

酒店回复: 非常感谢您抽出时间分享如此详尽的入住体验。我们很高兴您觉得我们员工热情友好，房间整洁干净，并且您喜欢自助早餐和传统的日式早餐体验。我们也很高兴看到木制婴儿床为您的家庭提供了便利。 感谢您对浴室布局和隔音效果的坦诚反馈。您的意见对我们非常宝贵，我们会将其分享给我们的团队，以便我们不断改进设施。 我们很高兴得知您喜欢附近的餐厅和我们的免费班车服务。我们希望您下次来京都时能再次光临。

酒店回复: 非常感谢您入住我们的酒店。 我感谢您对我们的员工表示感谢。 我们的目标是进一步改善服务。 往返京都站与酒店的接驳巴士深受各位宾客好评。 我们期待在您下次访问时很快见到您。