Just because it’s a MOTEL 6! Doesn’t mean it doesn’t need to have a UPKEEP to it, there is no reason why it’s should have bugs! Get it treated! Charge more! It smells, i slept in the car the whole time. It’s disgusting, would you stay there?
1.0分
商务出差
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They do not honour ******* booking, even after calling to confirm about my room and telling her I booked on ******* she didn’t tell me until I got there. Very rude customer service as well.
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其他
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Rich motel., very basic very run down.
First 3 minutes I had to kill 4 to 5 roaches . Transferred to another too where I only killed one. Some outside smoke weed..No microwave in rooms .,no fridge very tin down . I think if you hire a handy man who can fix all the disgusting caulking job and fix minor things , paint doors glossy so they do not stair very easily , and would be easy to clean. Also treat the roach infestation in some of rooms .
没有电梯,而且预订时也没有任何提示。床上用品和家具上有烟头烫的洞,门被漆成白色,上面明显从来没擦过,还有蟑螂!!整个地方连最基本的便利设施都被取消了,大堂的告示也说了——没有冰箱、微波炉或咖啡机等,都是为了削减成本!太恶心了。
很棒的房间,服务周到。干净整洁,氛围友好。
我被爬过身体的蟑螂弄醒了。浴室里有铁锈和霉菌,房间怎么也降不了温,直到凌晨4点左右才凉快到能睡觉。
位置很好,干净,员工很棒,安静。
酒店干净整洁,但设施不太多。
令人感到舒适的衣物上被烧出了洞。毛巾上有污渍,墙上也有污渍。厕纸看起来很脏,像是被人擦过什么东西。
我们预订了这家 Motel 6 的房间。为了省钱,我们住过一些非常肮脏的地方,但这家酒店太恶心了。床垫上布满了血迹,上面有臭虫的粪便,其中一个枕头上也有血迹。房间里散发着杀虫剂的臭味。我们决定不住在那里,并立即去退款。请注意,“大堂”里到处都贴着“规则”。其中一条规则是,“如果您不整理床铺,将不予退款。”这简直是胡说八道,不管是不是特许经营的。我从事酒店业多年。前台的女士对我和我的妻子很不礼貌。她告诉我们,我们把污渍放在了枕套和床垫上,但没有臭虫。并说:“如果您不整理床铺,将不予退款。”我告诉她,我们有权检查床铺的完好性,这条规则不可执行,我们将获得退款。她一直在争论。我当着她的面给 Motel 6 公司打了电话。她像个孩子一样尖叫着,在我向他们提交报告的过程中,她叫我“闭嘴”。他们听到了她的声音。我告诉她,“别***叫我闭嘴”。代理人向她道歉,并说他们会把这件事和床铺状况一起写在报告中。前台小姐消失了 10-15 分钟。当我的报告正在处理时,她又出现了。她反驳道:“我从没说过你拿不回你的钱。”我重复告诉她“不整理床铺政策”,我点击了写着这个政策的标志。我告诉她公司(我仍在和她通电话)说他们不能这样做。客人有权检查床铺。她又消失了。经理终于拿着退款单出现让我们签字,前台小姐不见了,经理说我们会在 5-10 天内拿回我们的钱。电话里的公司代理人说他们会在 5 天内跟进我们。此外,在我们等待退款时,在事件发生之前 - 有一位女士要求退款或免费赔偿她的房费。因为在她整个入住期间,酒店一直对她很粗暴,她的床垫上还沾满了经血和臭虫粪便。她说她没有遇到任何活臭虫,但仍然如此。她说她没有在入住后立即离开的唯一原因是她在路上行驶了几个小时后深夜入住。
Just because it’s a MOTEL 6! Doesn’t mean it doesn’t need to have a UPKEEP to it, there is no reason why it’s should have bugs! Get it treated! Charge more! It smells, i slept in the car the whole time. It’s disgusting, would you stay there?
They do not honour ******* booking, even after calling to confirm about my room and telling her I booked on ******* she didn’t tell me until I got there. Very rude customer service as well.
Rich motel., very basic very run down.
First 3 minutes I had to kill 4 to 5 roaches . Transferred to another too where I only killed one. Some outside smoke weed..No microwave in rooms .,no fridge very tin down . I think if you hire a handy man who can fix all the disgusting caulking job and fix minor things , paint doors glossy so they do not stair very easily , and would be easy to clean. Also treat the roach infestation in some of rooms .