Walls were dirty. Dead roach embedded into bathroom floor. Hotel smelled of food and dirty socks…
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酒店回复: Hi Amanda,Thank you for your feedback. We're very sorry to hear about the cleanliness issues you encountered during your stay. This is not the standard we strive to uphold, and we sincerely apologize for the unpleasant experience. Your concerns have been shared with our housekeeping and management teams for immediate attention. We appreciate you bringing this to our attention.Jeremy Ward #Team6
3.0分
商务出差
Going to the desk seems to be a bother to the woman stationed there. Not friendly or very helpful.
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酒店回复: Hi Ismael,Thank you for your honest feedback. We're sorry to hear that your experience at the front desk was less than welcoming. Providing friendly and helpful service is important to us, and we’ll address this with our team to ensure improvements. We appreciate you bringing this to our attention.Jeremy Ward #Team6
4.0分
其他
Exceeded expectations
I was looking for a cheap room for a couple of days. Wasn’t expecting much. It was much better than expected.
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酒店回复: It's great to hear that we exceed your expectations. We look forward to see you again.
2.0分
商务出差
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Requested a downstairs room when we booked our room. They claimed there wasn’t any request in the booking. After much pleading we got our room changed. Was a hassle
2.0分
商务出差
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Our room wasn't ready when they sent us down with the key so they moved us to a different room. When we got to the room we didn't have towels and had to wait for someone to bring them. We didn't have any trouble but seemed like there were some transient people in the area. The pictures did not reflect what the property looks like.We were only there for one night and left early the next morning so this my be one sided since we did not see it during the day. I had reservations to stay there again in a few weeks when we start moving things over but decided to cancel based on this visit
1.0分
商务出差
Trashy. Graffiti on the wall. With paint over it. I prepaid for 3 nights and didn’t stay for any of them.
2.0分
其他
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You truly get what you pay for at this one.
Not Handicap friendly, no elevator.
Very small size queen bed.
Eating & Vending area in poor condition.
Card wouldn’t work to open room door on 2nd day, which resulted in another trip down the stairs.
Motel is aged.
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酒店回复: Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. We truly regret that your recent experience with us fell short of your expectations. Your feedback will enable us to make the necessary adjustments to ensure that future guests experience an enhanced stay with us.
2.0分
家庭亲子
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Limited parking, the room was not clean. The towels were stained. It stayed free WiFi but no WiFi password provided. The room phone was not in service. Usually the conditioner can be turned in automatic, but the conditioner in the room only had an on and off stitch.
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酒店回复: Please accept our sincere apology for failing to meet your expectations. we will use your feedback for improvement and hope for another opportunities for better experience next time.
4.0分
其他
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Not cool employee
The room was good for the price we paid. However, at 3am, I was woken up to the desk clerk yelling and screaming at one of the guests on floor 1. She cussed at them and told them to get out. It went on for about 20min. That is my only complaint.
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酒店回复: Hi Donna, We appreciate your generous review! It really makes our day. Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future! Natalie #team6
还不错
Walls were dirty. Dead roach embedded into bathroom floor. Hotel smelled of food and dirty socks…
Going to the desk seems to be a bother to the woman stationed there. Not friendly or very helpful.
Exceeded expectations
I was looking for a cheap room for a couple of days. Wasn’t expecting much. It was much better than expected.
Requested a downstairs room when we booked our room. They claimed there wasn’t any request in the booking. After much pleading we got our room changed. Was a hassle
Our room wasn't ready when they sent us down with the key so they moved us to a different room. When we got to the room we didn't have towels and had to wait for someone to bring them. We didn't have any trouble but seemed like there were some transient people in the area. The pictures did not reflect what the property looks like.We were only there for one night and left early the next morning so this my be one sided since we did not see it during the day. I had reservations to stay there again in a few weeks when we start moving things over but decided to cancel based on this visit
Trashy. Graffiti on the wall. With paint over it. I prepaid for 3 nights and didn’t stay for any of them.
You truly get what you pay for at this one.
Not Handicap friendly, no elevator.
Very small size queen bed.
Eating & Vending area in poor condition.
Card wouldn’t work to open room door on 2nd day, which resulted in another trip down the stairs.
Motel is aged.
Limited parking, the room was not clean. The towels were stained. It stayed free WiFi but no WiFi password provided. The room phone was not in service. Usually the conditioner can be turned in automatic, but the conditioner in the room only had an on and off stitch.
Not cool employee
The room was good for the price we paid. However, at 3am, I was woken up to the desk clerk yelling and screaming at one of the guests on floor 1. She cussed at them and told them to get out. It went on for about 20min. That is my only complaint.