酒店回复: Dear Stephen,While we hope you had a nice stay overall, we are surprised and disappointed to learn that our staff let you down. Please know this is not our norm, and we will be sure to review our high expectations with our entire team to ensure we do better going forward. It is our hope that we have another opportunity to welcome you back and impress you with our improvements.
4.0分
其他
原文
翻译提供方：Google
很好
5.0分
家庭亲子
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The property was clean and staff were very friendly and helpful. Our microwave in our room wasn’t working and the young man at the front desk took our items and prepared them for us in the kitchen.
Morning breakfast staff were very pleasant
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酒店回复: Dear Kimberly,It is our pleasure to have provided you with an excellent stay. We are delighted we could sort out the microwave issue for you. Your compliments on our team let us know we are going above and beyond to ensure our guests are treated like we would our own families. Thank you for sharing your time with us. Come back soon!
不错的选择，就是房间太靠近公路，晚上很吵。
所有的员工都非常棒！前台的工作人员都非常友好、专业且乐于助人。调酒师Mitch很友善，对当地非常了解。他对餐厅和儿童活动提出了很好的建议。
酒店位置很好，离市中心很近。设施都很新，因为是新开的酒店。还有一个不错的酒吧和餐厅！
车辆被破坏
我们入住当晚，车子被人撬了。我们被要求停在停车场，但显然那里并非24小时有人值守。破坏行为被旁边的摄像头拍了下来，但酒店没有赔偿损失。同一天晚上，同一停车场还有另外三辆车被破坏。团结起来，为顾客挺身而出！
卫生间门关不上，他们收的钱比和*******约定的要多（这还不算100美元的押金和25美元的停车费。他们竟然在不告知的情况下额外加收了一大笔钱）。而且，卫生间门关不上。门是滑动的，根本无法与墙面接触，甚至连门都无法齐平。酒店里有一个公共卫生间，里面有两个隔间，需要密码才能使用。请注意，从这里步行到电力照明区（Power & Light）可不行。
糟糕的客户服务。床头楼上房间的空调每隔20-30分钟就会发出很大的嗡嗡声。问题已经报告，但一直无法解决。直到第五晚我才被允许换房。
25美元的停车费简直就是拦路抢劫！
我们再也不住那里了。
度假的家庭根本付不起这种费用，而且网站上根本没提到停车费！
所以，不用凡士林，就让我享受这种折腾吧！
前台工作人员不太热情。不愉快，不友好，也不热情。
很好
The property was clean and staff were very friendly and helpful. Our microwave in our room wasn’t working and the young man at the front desk took our items and prepared them for us in the kitchen.
Morning breakfast staff were very pleasant