酒店回复: Thank you for your continued loyalty and for taking the time to share your honest feedback. We're truly grateful that you've chosen to stay with us regularly over the past few years, and we’re glad to hear our location continues to be a highlight for you.That said, we're sorry to learn that your recent experiences haven’t met your expectations. We take your comments seriously, especially regarding the breakfast offerings, internet connectivity, and your overall impression of the property's upkeep. Your feedback helps us identify areas where we need to improve to provide a consistently great experience for our guests.Please know that we’re committed to making enhancements, and we hope to have the opportunity to welcome you back and offer a stay that reflects the quality you've come to expect from us.
酒店回复: Thank you for taking the time to share your feedback! We're glad to hear you found the price to be a good value and that your stay met your expectations with a clean and orderly room. We appreciate your understanding about the hotel’s older charm, and it’s great to know you were still able to get a restful night’s sleep. We’ll share your comments with our team and continue working to improve the guest experience. We hope to welcome you again in the future!
酒店回复: Thank you so much for your kind words! We're thrilled to hear that our location was convenient for your visit to Vassar College and that you found your stay comfortable and affordable. We're especially glad our night desk clerk was able to help with the phone charger—that kind of thoughtful service is exactly what we aim to provide. We'll be sure to pass along your appreciation to them. We hope to welcome you and your family back again soon!
酒店回复: Thank you for taking the time to share your experience with us. We're glad to hear that you found the rooms decent and that our team responded quickly when you needed fresh towels. However, we're truly sorry to hear about the issues you encountered with the room temperature, pool, and breakfast service. This certainly doesn’t reflect the standards we strive to maintain.Your feedback is extremely valuable, and we’re already looking into the concerns you mentioned—especially the breakfast setup and the condition of our pool. We’ll also work with our housekeeping and maintenance teams to ensure these situations are addressed and prevented in the future.We appreciate your honesty and hope you'll consider giving us another chance to provide a much-improved stay.
浴室很小,也没有提供洗浴用品。晚上有人在阳台抽烟,烟味透过浴室的窗户飘进来,搞得整个房间都很难闻。
早餐比较一般。
此房源仅适合短期住宿。如需预订,请提前致电确认入住一楼。无法联系管理人员。我的房间与图片不符,面积较小。
缺点:没有电梯,自动售货机无法使用,浴室陈旧。马桶座圈低。早餐不值得。
优点:床很舒适,空调良好。
酒店位置优越,靠近哈德逊烟花表演的步道。工作人员非常友好。
建议——加热泳池。另外,
我们住的房间靠近楼梯间。由于楼梯间的门砰砰作响,而且晚上有人在楼梯间走动,所以有点难以入睡。建议把这个房间改成储藏室。
很棒,泳池干净,房间也干净,没什么可抱怨的。不过有一点需要注意:二楼没有电梯!所以如果你带着行李,或者行动不便或受伤,除了爬楼梯之外,没有其他办法上二楼。如果酒店客满,你可能也无法换到一楼,而我们当时就遇到了这种情况。工作人员帮我们搬行李,但没有行李员,所以这很棘手。早餐也低于平均水平,但华夫饼还不错。需要水果和蛋白质……
我在这家酒店的体验糟透了。我被安排了两次不干净的房间。一个房间里满是臭虫,另一个房间里满是看起来像干血的污渍。由于存在健康隐患,我要求部分退款。我感觉自己像是被人安排了恶心的房间,但请注意,白人客人得到了更多的理解和干净的房间。
这家酒店不错,我还会再住的。我不会劝阻任何人入住这里。但这家酒店更好一些。过去几年我经常住在这里,但每次都略感失望。如果你有瓦萨学院的网络连接,这家酒店最好的地方就是它的位置。对于提供免费早餐的普通旅行者酒店来说,早餐的质量略逊一筹。我从未使用过游泳池或健身房。连接网络有点麻烦,但一旦连接上,就足够了。
价格合理,比我预期的Quality Inn还要好。员工不太健谈,但还算友善。房间干净整洁。房间里有股老酒店的味道,但还可以忍受。我戴了耳塞,用了白噪音应用程序,所以睡得像个婴儿。总的来说,服务还不错。
我们选择这家酒店是因为它方便我们去瓦萨学院参观,事实证明它确实方便、舒适、价格实惠。特别感谢夜班的服务员,当我问有没有地方可以买手机充电器(因为我儿子忘了带)时,服务员告诉我们那里已经关门了,但很快就主动提出从前台借给我们一个。
足够好
这个地方还不错。房间不错,但温度很难控制——要么太冷,要么太热。泳池很冷。有一天早上,早餐几乎不存在——没有华夫饼粉,几乎没有牛奶,烤面包机和华夫饼机也坏了。第二天早上情况似乎稍微好了一些。不知何故,客房服务在第一晚之后就把我们所有的毛巾都拿走了,所以我们不得不换新的,但他们很快就把毛巾送到了我们的房间。