酒店回复: 感謝您選擇入住 Grand Mercure Sapporo Odori Park。 也誠摯感謝您在百忙之中給予我們寶貴的評價。 很高興得知三張床的配置以及行李寄存服務為您與家人的旅程帶來便利。同時，得知您在酒廊愉快地享用飲品與小食，並對此感到滿意，我們深感欣慰。 雖然建築已有一定年數，我們仍將持續加強維護與保養工作，並致力於提升服務品質，讓每位賓客都能舒適地度過每一次入住。 您與家人的滿意是對我們最大的鼓勵。我們將持續努力，成為讓您安心選擇的酒店。 期待再次歡迎您的到來。 Kind regards, Grand Mercure Sapporo Odori Park Team

酒店回复: 非常感谢您选择入住 Grand Mercure Sapporo Odori Park，并与我们分享如此详细的入住体验。我们很高兴得知您对客房空间、浴室大小以及整体清洁度感到满意，也欣赏了酒店周边安静的环境以及部分客房可眺望札幌电视塔的景观。同时，也感谢您对休息室免费饮品服务以及退房后可使用的免费行李寄存柜给予肯定。关于您提到地毯略显老旧的问题，我们也已认真记录，并将作为今后设施维护与改善的参考。期待未来您再次造访札幌时，能再次欢迎您的光临。Kind regards,Grand Mercure Sapporo Odori Park Team

酒店回复: We sincerely thank you for staying at Grand Mercure Sapporo Odori Park and for taking the time to share your honest feedback regarding your stay. We deeply apologize for the discomfort caused by the intermittent noise during your stay. This is certainly not the experience we wish to provide, and we regret that it affected your ability to rest comfortably. We are also sorry that we were unable to meet your expectations regarding the availability of Chinese-speaking staff. As staffing is based on shift schedules, there may be times when such support is not available. However, we will review the accuracy and clarity of our information to avoid future misunderstandings. Regarding the location, we understand that traveling in severe weather conditions may have caused inconvenience, and we sincerely regret the discomfort this may have caused. At the same time, we appreciate your positive comment regarding the spaciousness of the room. Your feedback is extremely valuable to us. We will take it seriously as we continue to review our facility management and service standards in order to provide a more comfortable stay for our guests. Thank you once again for sharing your experience with us. Kind regards, Grand Mercure Sapporo Odori Park Team

酒店回复: Thank you for glowing review and honest feedback. We are delighted you enjoyed your stay and look forward to welcoming you back again in the future ! Kind regards, Grand Mercure Sapporo Odori Park team

酒店回复: Thank you for your wonderful review and comments. We are delighted you enjoyed your stay and naturally we are looking forward to welcoming you back again in the near future ! Kind regards Grand Mercure Sapporo Odori Park Team

酒店回复: 感謝您於北海道大雪期間選擇入住 Grand Mercure Sapporo Odori Park， 並抽出寶貴時間與我們分享您的入住感想，謹致上誠摯的謝意。 我們非常高興得知您對館內環境與客房整潔度感到滿意， 也很開心您體驗並喜歡一樓的手作活動空間，能為您的旅途中增添一份美好回憶，實屬榮幸。 今後我們也將持續結合飯店沉穩的歷史氛圍與舒適的住宿體驗， 努力為每位賓客提供更加愉快的入住時光。 誠摯期待未來再次於札幌與您相會。 Kind regards, Grand Mercure Sapporo Odori Park Team

酒店回复: 非常感谢您下榻 Grand Mercure Sapporo Odori Park。 得知您对客房的宽敞度、窗外景色、酒店位置，以及酒廊服务都感到满意，我们深感欣喜。 您对酒廊服务的温暖评价，让我们的团队备受鼓舞。 今后我们也将继续努力，致力于为所有客人提供舒适且具有高价值的住宿体验。 诚挚期待您在下次造访札幌时再次选择 Grand Mercure Sapporo Odori Park。 Kind regards, Grand Mercure Sapporo Odori Park Team

酒店回复: 感謝您入住 Grand Mercure Sapporo Odori Park。 感謝您在百忙之中撥冗給予我們評價。 從您的評分中得知您對本次住宿感到滿意，我們由衷感到高興。 很高興您對寬敞的客房與齊全的備品（包括冰箱與馬克杯）感到滿意。 同時也感謝您對服務人員的態度、床鋪的舒適度以及安靜空調的肯定，這對我們全體員工而言是莫大的鼓勵。 我們將持續努力，為賓客提供更加舒適愉快的住宿體驗。 Kind regards, Grand Mercure Sapporo Odori Park Team

酒店回复: 感谢您入住 Grand Mercure Sapporo Odori Park。 感谢您在百忙之中给予我们评价。 感谢您给予我们温暖的评价。得知您对本次入住感到满意，我们感到十分欣慰，这也成为全体员工继续努力的动力。 今后我们将继续努力，为您提供更加舒适的住宿体验。 Kind regards, Grand Mercure Sapporo Odori Park Team

酒店回复: Dear The-Altitude, Thank you for taking the time to offer your feedback and comments on your most recent stay.We look forward to welcoming you back again in the near future. Kind regards, Grand Mercure Sapporo Odori Park Team