酒店回复: Thank you for choosing HOTEL MYSTAYS Sapporo Aspen again and for your warm comments.We are very pleased that you appreciated our convenient location, just 200-300 meters from the north exit of JR Sapporo Station, and the surrounding area. Your appreciation for the breakfast was also very encouraging to our entire staff.We are also delighted to hear that you enjoyed sightseeing near Hokkaido University's beautiful campus, even in the snowy winter scenery. We will take advantage of our convenient location to provide comfortable support for your stay, whether for sightseeing or business.Our entire staff will continue to work hard to provide you with comfortable rooms, a delicious breakfast, and a convenient location. We hope you will return to our hotel on your next visit to Sapporo. We look forward to serving you again.HOTEL MYSTAYS Sapporo Aspen Front Desk
酒店回复: Thank you very much for staying at our hotel.We also sincerely appreciate your detailed comments.We are very pleased to hear that you enjoyed your stay, with enough space to unpack three suitcases. Even though you were traveling with a lot of luggage, we are encouraged by your comfortable stay and the convenient location.We are also honored to hear that you found the hotel convenient as a base for shopping and sightseeing, with JR Sapporo Station just a 200-meter walk away and an underground passage directly connected to Daimaru Department Store across the street. We also appreciate your helpful information about access to tourist spots such as Hokkaido University and Tanukikoji Street.We are also pleased to hear that you appreciated the value-for-money and delicious breakfast, as well as the overall cleanliness of the hotel. Although our building is a little older, we strive to maintain and maintain it daily to ensure a clean and comfortable stay for our guests. We are glad that you also took advantage of the DHC amenities downstairs.We will continue to strive to create comfortable spaces and provide convenient services, aiming to provide an even more satisfying stay.Once again, we would like to express our sincere gratitude for your stay and for your kind review.We hope you will use our hotel again on your next visit to Sapporo. All of our staff look forward to seeing you.HOTEL MYSTAYS Sapporo Aspen Front Desk
酒店回复: Thank you for staying with us and for sharing your feedback.The plan you used this time was the "Eco Plan," which is more affordable than other plans and does not generally include cleaning. However, since you stayed for five nights or more, one cleaning was included as a service. We hope that you will take advantage of this and make your stay as comfortable as possible.If you would like daily cleaning, we recommend using the standard plan. The standard plan includes daily cleaning service during your stay, ensuring a comfortable stay.We will continue to strive to offer plans and services that suit your stay style, and aim to be a hotel where everyone can enjoy a comfortable stay. We hope you will use our hotel again when you visit Sapporo. All of our staff look forward to seeing you again.HOTEL MYSTAYS Sapporo Aspen Front Desk
4.0分
高级双床房
家庭亲子
设施：4星确实名副其实，很多都是依靠自己。酒店有洗衣房，洗400日元/次，烘200日元/次。
卫生：打扫客房需要另外付费。自己贴牌后，把垃圾放门口。
环境：房间破旧我忍了，酒店居然没有三孔插头，带的烧水器没法用。
服务：不需要500日元的客房打扫，酒店会把新的毛巾和水放门口，但奇怪的是入住3人，为什么只给两瓶呢
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酒店回复: Thank you for using our hotel and for providing us with detailed feedback.As the plan you used this time was the "Eco Plan," only simple room cleaning was provided. Basic cleaning services were not included, and cleaning services are available for a fee of 500 yen per visit. Therefore, towel and water replenishment was also provided on a simple basis, and water for guests sharing a bed is not included as it is free of charge. We apologize for any misunderstanding caused by insufficient information.We also apologize for any inconvenience caused regarding the use of the laundry room (400 yen per wash, 200 yen per dry) and the facilities (issues with electrical outlets and a kettle). We will strive to improve our facilities and make our plan and service information more understandable in the future.Thank you very much for your valuable feedback. All of our staff will strive to provide you with an even more comfortable stay the next time you visit.HOTEL MYSTAYS Sapporo Aspen Front Desk
酒店回复: Thank you very much for staying at our hotel on this occasion.We were also deeply touched by your heartwarming and wonderful feedback, which our entire staff read with great pleasure multiple times.We understand you arrived during heavy snowfall, and we are delighted to hear you were able to enjoy the snowy scenery unique to Sapporo. We are honored that you described our location, just a few minutes' walk from JR Sapporo Station, as “the best.” We sincerely hope this helped ease your travel burden, even during such harsh weather.We are especially pleased to hear that our rooms, which are generously sized for a Japanese hotel, and the extra bed we provided for your two children, were helpful. Nothing brings us greater joy than knowing your entire family enjoyed a comfortable stay.We are also deeply grateful for your kind words regarding breakfast. We can picture you enjoying the volume, variety, and the meal itself while gazing at the snowy scenery, which brought smiles to our staff's faces. Hearing that “no matter how many days we ate, it wasn't enough” is the greatest encouragement for our culinary team.We are deeply honored by your kind words, “We will definitely stay here again when we return.”When you visit Sapporo next time, our entire staff will wholeheartedly welcome you, striving to provide an even more satisfying stay than this one.Once again, thank you very much for your recent stay and your warm review.We sincerely look forward to the day we can welcome you and your family back.Hotel MyStays Sapporo Aspen Front Desk
酒店回复: We sincerely thank you for staying at our hotel and for sharing your heartfelt and detailed feedback.We were deeply moved to read your kind words describing us as “a wonderful hotel that far exceeded expectations.”We are honored that you appreciated our location, ease of access from the JR Station North Exit, and clear signage. Ensuring first-time guests feel at ease is one of our hotel's key strengths.We are delighted to hear you found the check-in process smooth and convenient using our self-service kiosk. We are also relieved to see you were satisfied with your room's spaciousness, amenities, and cleanliness.Regarding housekeeping, we operate with reduced cleaning frequency during consecutive stays out of environmental consideration. We sincerely appreciate your positive understanding of this approach. We are also very grateful that you were able to tailor your stay to your preferences, including requesting additional towels.Your comment that the breakfast was “incredibly generous, delicious, and worth more than the price” is the greatest encouragement for our kitchen and service staff. However, we sincerely apologize for the observation that the restaurant staff's smiles were insufficient. We will thoroughly reinforce training for our staff on the fundamental importance of heartfelt hospitality.We are also delighted to hear you were satisfied with the access to nearby shopping malls and tourist spots, indicating you thoroughly enjoyed your time in Sapporo.Your words, “I want to stay here again when I visit Sapporo in summer,” are the greatest encouragement to us. When you visit next time, all our staff will strive to provide an even more satisfying stay.We sincerely look forward to welcoming you again in summertime Sapporo.Hotel MyStays Sapporo Aspen Front Desk
酒店回复: Thank you very much for using our hotel.We also sincerely appreciate you sharing your detailed comments about your stay.Our hotel is located across the street from the subway exit (No. 9, stairs), and is within walking distance of the north exit of Sapporo Station, even if you have a lot of luggage. We are very pleased to hear that you enjoyed its convenient accessibility.We are also relieved to hear that you were pleased with the room upgrade you received at check-in. We are extremely pleased that you enjoyed your stay in a larger room. While room changes are subject to availability on the day, we will continue to strive to provide the best possible customer satisfaction.We also thank you for your kind comments about the wide variety of options available at our breakfast buffet. We will continue to make improvements and strive to provide an enjoyable start to your day.We hope you will use our hotel again on your next visit to Sapporo.All of our staff look forward to serving you again.Hotel Mystays Sapporo Aspen Front Desk
酒店回复: Thank you very much for staying at Hotel MyStays Sapporo Aspen.We were deeply honored and delighted to read your kind words, especially considering your extensive experience traveling in Japan, calling us “the most comfortable, convenient, and cost-effective hotel you've ever stayed at.”We are especially pleased to hear that you found the spaciousness of the twin room you selected to be uncommon in Japan, and that it allowed you to relax and enjoy your stay.We are also delighted to learn that you were satisfied with our location, just a 2-minute walk from JR Sapporo Station, as well as the convenience for transportation, shopping, dining, and the nearby convenience store.We are also relieved and pleased to hear that our luggage storage service and amenities (DHC) were helpful to you.We strive to provide thoughtful service to ensure our guests' stays are as comfortable and worry-free as possible, so your recognition of this effort is a great encouragement to us.We will continue to dedicate ourselves to maintaining our facilities and improving our services so that guests from both Japan and abroad will feel, “I want to stay here again.”We sincerely hope you will choose our hotel again when you visit Sapporo.All of our staff look forward to welcoming you back.Hotel MyStays Sapporo Aspen Front Desk
酒店交通便利，距离札幌站很近，北出口出来步行5分钟即可到达。酒店早餐丰富，还有冰淇凌和酒提供。服务也可以，每天都会打扫。
第二次入住这个酒店，在JR札幌站北门出来走路大概200-300米，位置优越，早餐丰富也是这个酒店的特色，距离北海道大学也很近，那个是我在全球旅行看过的在冬天里最美的校园之一，出了酒店门口往右走路几百米就到.
三个20寸箱子能摊开放。 步行200米就能到达JR 马路对面就是地下通道，联通大丸百货，超级无敌方便。买了超多东西走不动了，可以先回去放一下再去购物。 酒店的早餐性价比太高了，美味。 酒店有点年头了，但还是非常干净的。离北海道大学也就几分钟的路。 如果要去狸小路建议打车，1600日元就能到了。 楼下也有洗漱用品，全是DHC的。
这家酒店每5天才会安排服务人员打扫一次，平时需要支付500日元打扫费。毛巾会挂在门把手上，垃圾需要自己清理打包好放门口。酒店很多团队游的，韩国人较多。优点就是离JR站很近，下雪的话，可以直接从地道穿行，穿一个红绿灯就到酒店了。
设施：4星确实名副其实，很多都是依靠自己。酒店有洗衣房，洗400日元/次，烘200日元/次。
卫生：打扫客房需要另外付费。自己贴牌后，把垃圾放门口。
环境：房间破旧我忍了，酒店居然没有三孔插头，带的烧水器没法用。
服务：不需要500日元的客房打扫，酒店会把新的毛巾和水放门口，但奇怪的是入住3人，为什么只给两瓶呢
地理位置绝了！来的时候下大雪，札幌街道好多积雪。从JR札幌站出来走短短几分钟就到了，太赞了！酒店房间在日本算很宽敞了。我们预订时写了两个儿童，还贴心地多放了一张床。完美!早餐也很丰富 吃了几天的鱼子酱拌饭吃不够，哈哈~还能边吃边看雪景。回来还要住这里。
非常出乎我意料之外的好。位置优越，交通便利，JR站北出口出来，过马路看到Family 顺着几分钟就看到了。酒店机器自助办理，很快捷。房间出乎意料的较宽。设施齐全，干净。连住5天以上才清洁，但可以要求增补毛巾等。这对我问题不大，我本不喜欢服务员每天进房整理。我向来自带一次洗脸及浴巾。而且垃圾也不会乱扔。早餐超级丰盛美味，这价格如此丰盛早餐，超预期。只是餐厅服务人员笑容稍微少了一点。周边大小商场众多，距北大和旧官厅，塔等景点都近。夏天还会再来札幌，可能我还会选择住这个酒店。
过马路就是地铁9号口（楼梯），如果带行李可以从札幌北口走，离得也不远。入住时单人房免费升级双床，空间更大了，非常好。早餐自助种类丰富。
位置方便，JR札幌走几步就是，去北海道大学 旧本舍厅可布行，大雪中的北海道非常静谧，走走感觉不错。房间设施比较旧了，还算干净。
来了那么多次日本，住得最好最舒服最方便性价比最好的酒店就是这里。第一次在日本住那么性价比高的酒店，大床房会比较小，但床是1.6，整个札幌没几张那么大的床，但还是推荐要选双床，很宽敞。很近jr札幌，2分钟的距离，核心区中的核心区，交通，购物，饮食很方便。附近就是便利店。可以存行李，洗护都是dhc。