酒店回复: Dear Valued guest,Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us. We look forward to serving you again soon and making your next visit just as enjoyable.Kind regards,Phuket Marriott Resort & Spa, Merlin Beach Team
酒店回复: Dear Valued Customer, On behalf of the entire hotel team, I want to thank you for sharing about your experience stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Prathum Chophet Guest Service Manager
酒店回复: Dear Valued guest,Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us. We look forward to serving you again soon and making your next visit just as enjoyable.Kind regards,Phuket Marriott Resort & Spa, Merlin Beach Team
5.0分
大型客房池景2张双人床
家庭亲子
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提前几个月定差不多是2000一晚，然后来了后发现已经涨到5k+了，今年这涨价属实恐怖。
环境：三个泳池➕私人沙滩，可玩性很丰富
,还有健身房，台球桌游，投篮机等等。
餐饮：好像有5个餐厅?泰餐厅(p6)需要一定要提前预订，不然根本等不到位置，味道还是不错的，很多人都推荐，上餐速度也快。意大利餐厅(p7)味道无功无过吧，不过服务没得说，十分热情，早餐厅有两个，Beach Grill(p3)品种少，不过可以早上坐在外面边吃早餐边看海，非常惬意，另一个Merchant Kitchen品类多，好吃的也多，不过就是在室内，看个人选择吧。他们家下午开始到晚上11点，不同bar的不同时间段买酒水饮料有buy 1 get 1 free，也挺划算。
酒店回复: Dear Valued guest,Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us. We look forward to serving you again soon and making your next visit just as enjoyable.Kind regards,Phuket Marriott Resort & Spa, Merlin Beach Team
酒店回复: We appreciate your feedback, We're glad to hear you had some positive experiences, and we're truly sorry for the issues you encountered. Your input helps us identify areas for improvement, and we're committed to addressing these concerns to make your future visits even better.Kind regards,Phuket Marriott Resort & Spa, Merlin Beach Team
酒店回复: We appreciate your feedback and your input helps us identify areas for improvement, and we're committed to addressing these concerns seriously to make your future visits even better.Kind regards,Phuket Marriott Resort & Spa, Merlin Beach Team
酒店回复: Dear Valued guest,Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us. We look forward to serving you again soon and making your next visit just as enjoyable.Kind regards,Phuket Marriott Resort & Spa, Merlin Beach Team
1人觉得有用
4.7分
大型客房海景2张双人床
朋友出游
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设施：很好，酒店沙滩就能浮潜、kayaking，酒店提供装备，超级方便，设施完善
卫生：总体很好，扣一点分数的是公共区域看过有人吸烟两次，还有就是酒店自助餐卫生也感觉一般
环境：满分，非常好，海滩太美了。附近还有一个大象喂食洗澡的地方，体验很好。
服务：总体很好。但是第一天7点多到酒店后 check in 舟车劳顿很饿 问了所有餐厅 都要预定 最早的要一个半小时以后。最后步入了自助餐厅，吃的非常少，自助餐厅服务人员也不太友善。建议酒店提前告知客人旺季需提前预定餐厅，或者提供一点零食，别让客人来了饿肚子，很影响第一印象。
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酒店回复: Dear Valued Guest,Thank you very much for taking the time to share such a detailed and constructive review of your stay with us.We’re truly delighted to hear that you enjoyed our beachfront facilities, especially the snorkeling and kayaking experiences. It’s wonderful to know you found the environment beautiful and appreciated the nearby elephant feeding and bathing experience. Your kind words about our overall facilities and service mean a lot to us.At the same time, we sincerely appreciate your honest feedback regarding cleanliness and your arrival dining experience. Please accept our apologies for the inconvenience you encountered with guests smoking in public areas and for the buffet presentation not meeting your expectations. We take these matters seriously and will reinforce our supervision and hygiene standards with the relevant teams.We are especially sorry to hear about your first evening experience. After a long journey, being unable to dine immediately must have been frustrating. Your suggestion about informing guests in advance regarding restaurant reservations during peak season, as well as offering light refreshments for late arrivals, is extremely valuable. We will certainly review this internally to improve our arrival experience and ensure a smoother first impression for future guests.Thank you again for your thoughtful comments and recommendations. We truly hope to have the opportunity to welcome you back and provide you with an even better experience next time.Warm regards,Maxi / Guest Service Manager
酒店回复: Dear Valued guest,Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us. We look forward to serving you again soon and making your next visit just as enjoyable.Kind regards,Phuket Marriott Resort & Spa, Merlin Beach Team
酒店回复: Dear Valued guest,Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us. We look forward to serving you again soon and making your next visit just as enjoyable.Kind regards,Phuket Marriott Resort & Spa, Merlin Beach Team
环境优美安静，绿植多、沙滩干净，躺平度假太合适了。
工作人员都很友善，有求必应，还贴心帮我们调整了房间，体验感很好。
酒店设施维护得不错，吃住玩都方便，服务在线。
住得很开心，下次来普吉还会选这里，真心推荐！
酒店环境和地理位置非常的好，确实是属于奢华类型的酒店，但是各别服务人员很冷漠，有一次在泳池bar买椰子忘记给我们吸管了，又跑回去要吸管，咨询台的服务人员对我们态度不是很好，建议这个级别的酒店要加强一下员工培训
🌃设施：房间里面不大，设施一般般，是那种简单的装修风格，房间有阳台跟浴缸。
🚍关于酒店摆渡车：有去芭东海滩跟江西冷的摆渡车，能用上还是很方便的，尤其是下午五点去芭东的车次，高峰期叫车尤其的困难。
🥪早餐：大餐厅早餐挺好，种类很丰富，味道也还挺好的。
🏊🏻♂️泳池：酒店的几栋客房楼围着三个泳池，其中一个有小滑梯。
🏖️沙滩：沙滩不大，总共也就一百多米吧，往海里走有礁石，可以看到小海参，水母跟小鱼。我们还尝试了浮潜，但那天浪太大了，效果一般。
🐘喂大象：沙滩面向海的左手边，粉色楼梯上去就是喂大象的地方，一共有4-5只大象，1600铢一大一小，工作人员也很热情，帮忙拍照。
🖐🏻️小贴士：入住时要收取押金，刷信用卡或者现金支付，不能微信或支付宝。
提前几个月定差不多是2000一晚，然后来了后发现已经涨到5k+了，今年这涨价属实恐怖。
环境：三个泳池➕私人沙滩，可玩性很丰富
,还有健身房，台球桌游，投篮机等等。
餐饮：好像有5个餐厅?泰餐厅(p6)需要一定要提前预订，不然根本等不到位置，味道还是不错的，很多人都推荐，上餐速度也快。意大利餐厅(p7)味道无功无过吧，不过服务没得说，十分热情，早餐厅有两个，Beach Grill(p3)品种少，不过可以早上坐在外面边吃早餐边看海，非常惬意，另一个Merchant Kitchen品类多，好吃的也多，不过就是在室内，看个人选择吧。他们家下午开始到晚上11点，不同bar的不同时间段买酒水饮料有buy 1 get 1 free，也挺划算。
消费：我是充了3000🐷，到账3300，吃了两顿饭，再加2杯喝的，也超过了一些，建议能吃的话直接买一价全包，2900🐷/人/天(部分商品除外)，早11-晚11，全天畅吃畅喝，下午茶，酒水饮料冰淇淋等等。
总体来说一切都很满意，下次如果来普吉岛，还想再多住几晚
本次普吉岛的行程最后两天留给了美林万豪。本来很美丽的心情被前台糟糕的办事能力搞得一团糟。我们一行8人下午3点到达酒店，接待的前台小姐告知我们所订的3间房如要在一个楼层，有一间房要到6点以后才能清扫干净。我们觉得也能接受，她第一次打电话去确认，又告知我们，还有一间房也要到下午4点。我们也接受了。在她电话去确认后，变成有一间房不能安排在同一栋楼，如需同一栋必须升级每晚1500株。我们提出不升级，只需有房，又被告知我们所订的两间双床房可能大小不一致。我们让她确认双床的尺寸，她又折腾了很久。我们拿出携程订单，我们所订的是两间都是两个1.37米的双床房和一间大床房。她又要给我们两间大床一间双床，弄的我们几近崩溃，多次重申我们所预订的房型，终于在一个半小时艰难沟通后，拿到了房间。美林万豪酒店环境根棒，其他餐厅，酒吧的服务也很和蔼可亲。酒店打扫有点拉垮，不主动补充牙刷牙膏等，浴缸也不清理。近4000的房价和酒店前台实在是不匹配。
订的两张大床房，结果有一间是双床拼的大床，台灯在床中间，很容易撞到。住了一天实在太危险了去换了房间，带小孩真的换房间很糟心，关键是一去前台就知道这个台灯撞头问题，和着我不说就得硬忍了。整个度假村不大，设施除了一个大水上滑梯，其他真的很一般。吃饭我们订了一价全包，好吃的日料和泰餐都需要订位置，而且能订到的都不是很好的时间。如果要在户外用餐你会发现苍蝇一直飞来飞去，真的很恶心。总之，这个酒店真的很不值，不懂为什么排名高，不建议带娃家庭来
美林万豪在群山环抱之中，环境幽静，独占一片清澈的海滩，这样的环境很适合轻松惬意的度假。酒店的kids club每天各个时间段都有活动安排，对带娃出行的家庭很友好，基本上把娃放在那里，家长就可以躺平享受阳光沙滩了。
娃最不满意的地方是待的时间太短了，强烈要求下次呆满一周
设施：很好，酒店沙滩就能浮潜、kayaking，酒店提供装备，超级方便，设施完善
卫生：总体很好，扣一点分数的是公共区域看过有人吸烟两次，还有就是酒店自助餐卫生也感觉一般
环境：满分，非常好，海滩太美了。附近还有一个大象喂食洗澡的地方，体验很好。
服务：总体很好。但是第一天7点多到酒店后 check in 舟车劳顿很饿 问了所有餐厅 都要预定 最早的要一个半小时以后。最后步入了自助餐厅，吃的非常少，自助餐厅服务人员也不太友善。建议酒店提前告知客人旺季需提前预定餐厅，或者提供一点零食，别让客人来了饿肚子，很影响第一印象。
酒店有年头了，但是房间应该重新装修了几年前。泳池和海滩都很赞。非常适合带孩子来，孩子玩的很开心，基本不用去别的地方。其实附近也有些苍蝇馆子，也并不是说没吃的。酒店的泰餐厅很好吃，消费也不高。推荐储值。
在美林万豪度过了愉快的四天三晚，不论是前台服务还是酒店内工作人员都很热情专业，房间安排得也很不错。在前台补了一价全包，餐食都还不错。酒店里的儿童活动也很多，工作人员对孩子真的很热情，孩子很开心。房间没有潮湿感，很干净。下次来普吉还会选择入住。