酒店回复: Hi Joshua W, Thank you for sharing your feedback with us. While we’re delighted to hear that you found our staff to be very nice, we sincerely regret that the condition of your room and some aspects of your stay did not meet expectations. We apologize for the cleanliness issues you encountered in the bathroom and for the old TV being left in your room. This is certainly not the standard we strive to provide, and we will be addressing these matters promptly with our housekeeping and maintenance teams to ensure they do not happen again. We also regret that breakfast felt minimal during your stay. While we do our best to provide a variety of options, your comments are very helpful, and we’ll review ways we can make improvements to offer a better experience for our guests. We truly appreciate you bringing these concerns to our attention, as it helps us identify where we need to focus our efforts. It’s our goal to make every guest feel comfortable and cared for, and we’re sorry to hear that we missed the mark this time. Thank you again for your honesty and for giving us the opportunity to improve. We hope you’ll consider staying with us again in the future so we can provide you with a much better experience.

酒店回复: Hi GrandTour802243, Thank you so much for taking the time to share your feedback with us! We’re delighted to hear that you enjoyed a quiet and clean stay. It’s always our goal to provide a relaxing and comfortable environment for every guest. We’re also glad that our spacious parking accommodations were convenient for you, especially for larger vehicles, towing, or semi-trucks. Many of our guests appreciate that ease, and we're happy it made your visit even smoother. Your kind words about our friendly and helpful staff truly mean a lot. Our team works hard to make each stay feel welcoming, and it’s wonderful to know their efforts made a positive impact. We sincerely appreciate your recommendation and would be honored to welcome you back anytime you’re in the area. Safe travels, and thank you again for choosing to stay with us!

酒店回复: Hi 03ks, Thank you for sharing your experience with us. We’re so glad to hear that you found our location convenient right off I-95 and that parking made it easy for you to unload after a long drive. It’s wonderful to know that you enjoyed a clean room, comfortable beds, and a refreshing shower with good water pressure these details make such a difference during a road trip. We also appreciate your feedback regarding the pillows. Guest comfort is very important to us, and we’ll take your comments into consideration as we continue making improvements. Hopefully, on your next visit you’ll be able to enjoy our complimentary breakfast as well. We’re happy to know you would choose to stay with us again if you’re in the area, and we look forward to welcoming you back. Safe travels on the road to South Carolina and beyond!

酒店回复: Hi I4909QAangelaa, Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our hotel to be a convenient stop for the night and that it met your basic needs during your travels. We appreciate your comments regarding breakfast. While we aim to provide a variety of options to help our guests start the day, we understand that preferences vary and that sometimes a more substantial selection may be desired. Your feedback is very helpful as we continue to look at ways to enhance our offerings and overall guest experience. We hope the rest of your travels went smoothly, and should your journey bring you back through the area, we’d love the opportunity to welcome you again and provide you with an even better stay.