酒店回复: Hello jianning,We appreciate your feedback on the room odor and cleanliness. We will address this matter with our housekeeping team to ensure a more pleasant stay for future guests. Thank you for bringing this to our attention.
4.0分
情侣出游
原文
翻译提供方:Google
干净舒适
没有无线网络
早餐不错。
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酒店回复: Hello Sylvie,Nous vous remercions pour vos commentaires positifs sur la propreté et le confort de votre séjour. Nous sommes désolés d'apprendre que vous avez rencontré des problèmes de connexion Wi-Fi. Votre retour est précieux et sera partagé avec les équipes concernées pour améliorer nos services à l’avenir. Nous espérons vous accueillir à nouveau pour une expérience encore meilleure.
5.0分
其他
原文
翻译提供方:Google
服务很好,这个地方也符合这个价格。
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酒店回复: Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel
5.0分
情侣出游
原文
翻译提供方:Google
非常适合在路上过夜,含早餐!
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酒店回复: Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
5.0分
其他
原文
翻译提供方:Google
不
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酒店回复: Hello Ray,We appreciate your feedback and are sorry to hear your experience did not meet your expectations. Your insights are valuable as they help us understand areas where we can improve. We hope you will consider sharing more details with our management team directly. Thank you for taking the time to share your thoughts.
1.0分
家庭亲子
原文
翻译提供方:Google
肮脏、陈旧、令人作呕的气味……浴室年久失修
酒店回复: 感谢您抽出时间给我们写评论。
2.0分
其他
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Dirty rooms, crubs on the floor, dirty pillows and sheets. Walls in bathroom where bubbled as if water was behind the wall. Shower head leakong and spraying water all over walls and floor.
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酒店回复: Hello Anton,Thank you for sharing your feedback regarding your stay. We strive to maintain high standards of cleanliness and maintenance, and we take such comments seriously. Your observations regarding the room conditions will be brought to the attention of the appropriate departments for review. We appreciate your input as it helps us to improve our services for future guests. Thank you for taking the time to share your experience with us.
3.0分
朋友出游
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You get what you pay for. If you want a lot of options for breakfast, pay more money some place else. If you want an updated shower, pay more money some place else. This Super 8 gets the job done and is affordable. The room was plenty clean and the beds comfortable. It was all we needed for our weekend at NCCAR and the staff were friendly. If you want more, pay more.
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酒店回复: Hello Robert,Thank you for sharing your feedback. We're glad to hear that our hotel met your basic needs and that you found your room clean and comfortable for your stay. We appreciate your understanding of the value we provide, and we're always striving to deliver a positive experience for our guests. We hope you enjoyed your time at NCCAR and appreciate your comments regarding our staff. Thank you for choosing us!
1.0分
其他
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Bugs, mold, and filth
We killed 4 roaches, found black mold, and a dirty refrigerator, microwave, and walls. I sent messages through a text I was told to reply to if we needed anything. I did not receive the first reply.
I would have gone back and forth to the office, but my disability restricts such.
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酒店回复: Hello Jennifer,Thank you for sharing your experience. We take cleanliness and guest communication seriously, and it's clear you encountered several issues during your stay. Your feedback is valuable, and we will use it to ensure the concerns you've raised are addressed. We appreciate you bringing this to our attention and hope you have the opportunity to stay with us again in the future.
非常好的酒店
房间有味道 卫生一般
干净舒适
没有无线网络
早餐不错。
服务很好,这个地方也符合这个价格。
非常适合在路上过夜,含早餐!
不
肮脏、陈旧、令人作呕的气味……浴室年久失修
Dirty rooms, crubs on the floor, dirty pillows and sheets. Walls in bathroom where bubbled as if water was behind the wall. Shower head leakong and spraying water all over walls and floor.
You get what you pay for. If you want a lot of options for breakfast, pay more money some place else. If you want an updated shower, pay more money some place else. This Super 8 gets the job done and is affordable. The room was plenty clean and the beds comfortable. It was all we needed for our weekend at NCCAR and the staff were friendly. If you want more, pay more.
Bugs, mold, and filth
We killed 4 roaches, found black mold, and a dirty refrigerator, microwave, and walls. I sent messages through a text I was told to reply to if we needed anything. I did not receive the first reply.
I would have gone back and forth to the office, but my disability restricts such.