酒店回复: Dear Valued Guest,Thank you very much for awarding us a perfect score and for sharing your wonderful feedback regarding your stay in Bangkok.We are truly delighted to know that you found our amenities, cleanliness, surroundings, and service to be outstanding. It is especially rewarding to hear that you enjoyed the comfortable environment and the activities available for families with children. Creating memorable experiences for guests of all ages is something we take great pride in.We also sincerely appreciate your constructive comment regarding the pillows. Please be assured that your feedback has been shared with our Housekeeping team for careful review, as we are always striving to enhance every aspect of our guests’ comfort.It was an absolute pleasure to have you stay with us, and we look forward to welcoming you back for another exceptional experience in the near future.Best regards,Wasan S.Guest Experience Manager & Quality
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to learn that you found the service at our hotel to be excellent.We are also grateful for your recommendation of our hotel as a reliable and welcoming place to stay in Bangkok, and for highlighting our service quality, location, comfort, and cleanliness. Such feedback is truly motivating for our entire team.We very much look forward to welcoming you back again soon and to continuing to provide you with exceptional service.Best regards,Phornpapha K.Front Office Manager
酒店回复: Dear Laolitusi,Thank you sincerely for your exceptional review and for awarding us a perfect score across all categories. We are truly honored by your kind words and your recommendation.We are delighted to know that you were extremely satisfied with your stay and that our prime location within walking distance of Lumpini Park enhanced your experience. It is wonderful to hear that you found our shuttle service convenient and easy to arrange, as we aim to provide seamless comfort and accessibility for our guests.Your appreciation of our spacious apartment-style accommodations, cleanliness, thoughtful layout, and meticulous maintenance is deeply valued. Above all, we are especially grateful for your recognition of our service. Delivering attentive, refined, and personalized hospitality is at the heart of everything we do.Thank you once again for your generous recommendation. It would be our greatest pleasure to welcome you back for another outstanding stay in the near future.Best regards,Wasan S.Guest Experience Manager & Quality
酒店回复: Dear Lixiaozhe,Thank you sincerely for your generous and thoughtful review. It was truly a pleasure to welcome you to Bangkok, and we are delighted to know that your stay with us provided comfort and ease after your journey from Chiang Mai.Your kind words about Jie mean a great deal. We are especially pleased to hear that her warmth, efficiency, and enthusiasm made such a positive impression. Anticipating our guests’ needs—particularly after long travels—is something we take great pride in, and we are glad that arranging access to the pool facilities for you brought immediate comfort and convenience.We are equally grateful for your appreciation of our spacious accommodations and overall facilities. It is wonderful to know that our location suited your plans, with Lumpini Park just a short walk away and the city’s premier shopping destinations within easy reach. As you rightly mentioned, navigating Bangkok by motorbike can indeed be a smart and efficient way to experience the city.We are especially delighted that you enjoyed the in-room massage experience and our à la carte breakfast selection. Creating moments of relaxation, privacy, and indulgence is at the heart of our hospitality philosophy, and it is rewarding to know these touches enhanced your stay.Your recognition of our value, comfort, and service excellence is the highest compliment we could receive. We would be truly honored to welcome you back for another memorable stay in the near future.Best regards,Wasan S.Guest Experience Manager & Quality
酒店回复: Dear Rachaelyan,Thank you very much for your outstanding review and for sharing such gracious feedback regarding your recent stay with us.We are delighted to know that you appreciated our convenient location in Bangkok’s embassy district, within easy walking distance of the nearby shopping malls. It is also wonderful to hear that you enjoyed the spacious and comfortable rooms, as well as the French-inspired décor, which reflects the elegant atmosphere we strive to create for our guests.Your kind comments about our breakfast selection are truly appreciated, and we are especially pleased that you found our hotel to be a great choice for family travel. Creating a welcoming and comfortable environment for families is very important to us.Thank you once again for your generous recommendation. We sincerely look forward to welcoming you and your family back for another memorable stay in the near future.Best regards,Wasan S.Guest Experience Manager & Quality
酒店回复: Dear Valued Guest,Thank you very much for sharing your wonderful review and for rating us so highly across all areas.We are truly delighted to hear that you enjoyed the spacious and well-equipped room, as well as the convenience of our location. It is especially pleasing to know that the in-room amenities, including the microwave, oven, tableware, and complimentary tea and drinking water, contributed positively to your stay.Your kind feedback is sincerely appreciated, and it was our pleasure to host you. We look forward to welcoming you back for another exceptional stay in the future.Best regards,Wasan S.Guest Experience Manager & Quality
酒店回复: Dear Valued Guest,First of all, allow me to use this opportunity to thank you for staying with us and we are truly appreciated your time for sharing the feedback.We are also grateful for your recommendation of our hotel as a reliable and welcoming place to stay in Bangkok, and for highlighting our quality, comfort and the hotel location. Such feedback is truly motivating for our entire team.However, we are truly sorry to hear that some facilities did not fully meet your expectations, particularly the soundproof and design of the curtain. Your feedback is sincerely appreciated, and we will review these areas to better enhance the family experience.We very much look forward to welcoming you back again soon and to continuing to provide you with exceptional service.Best regards,Phornpapha K.Front Office Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share such detailed feedback about your recent stay. We sincerely regret to learn that your second visit did not meet your expectations and caused you significant inconvenience.Please accept our deepest apologies for the disturbance caused by the room location and the noise you experienced. We fully understand how important a quiet room is, especially when it has been clearly requested, and we are very sorry that this was not honored. We also regret the confusion and delays regarding the room change, as well as the inconsistent information provided about room availability. This is certainly not the level of service we aim to deliver.We are particularly concerned to hear about your experience with the front desk and the delayed luggage assistance. Your comments highlight clear shortcomings in our communication and service coordination, and for this we sincerely apologize. We understand your frustration, especially as you had to seek assistance through a third-party concierge service to resolve the matter.While the fruit amenity was intended as a gesture of apology, we recognize that it did not adequately compensate for the inconvenience you endured. Your feedback has been shared with our management and front office teams for immediate review and corrective action, as experiences like yours help us identify where we must improve.We truly value your loyalty as a returning guest and are very sorry that we let you down on this occasion. Should you consider giving us another opportunity in the future, we would greatly appreciate the chance to restore your confidence and provide the level of comfort and service you rightfully expect.Best regards,Wasan S. ( Tar )Guest Experience Manager & Quality
酒店回复: Dear Benpaodeniu33,Thank you for staying with us for the third time and for your kind feedback! We’re delighted that you enjoyed the peaceful location, comfortable room, friendly service, and breakfast. We look forward to welcoming you back on your next visit to Bangkok!Best regards,Pornprakasit P.Guest Relations Officer
非常好,在曼谷都住在这个酒店,环境舒适,特别带小孩出行还有趣味课程,泳池也干净,房间枕头有待加强其他都很好
预定的4晚一卧室尊贵,因为带了小孩儿,又很晚到,所以免费升级。💯
房间大小:房间是非常宽敞70㎡
卫生:卫生细致,不愧是老牌酒店,用的洗漱用品是泰国网红品牌PANPuri,泰式香气十足。
性价比:1600+一晚,毗邻美国驻泰大使馆,越南大使馆以及曼谷伦破尼公园。所以绿化真的没得说。相比那几家顶奢酒店更显闹中取静。
服务:不管你需要什么,+铺盖,+洗漱用品,都是一分钟即到。
床:1.81特大床是标配,床垫松软。
服务,服务!!!服务真的太棒了👍👍👍👍👍👍
对这家酒店非常满意,地理位置很好,可以步行到Lumpini公园,酒店也有接驳车可以预约到附近商场或者公园,酒店是公寓式的,很宽敞,干净整洁布局不错,服务也很好,值得推荐
首先非常感谢酒店全体工作人员的热情接待。前台的JIE小姐姐态度温柔且办事效率高,工作热情满满!我们从清迈坐火车抵达曼谷是早晨,火车上没有淋浴洗澡的设施,早上房间虽然还没有准备好,但是JIE安排我们到泳池区那里可以提供淋浴,这可给我们疲惫的旅途增添了极大的便利,完全不用担心行李问题。酒店设施很好,房间宽敞且非常干净。地理位置佳,步行6-7分钟可以抵达大蜥蜴公园。打摩的几分钟可抵达central world和bigC等等商场,步行的话大概20分钟,曼谷的交通很堵,打摩托车很方便!临走前还预约了酒店的spa,是直接到房间里服务的,很方便很舒服。性价比很高的酒店,各方面无可挑剔!早餐提供点单,品种丰富很好吃。下次来还会选择这里!
酒店很方便 在曼谷使馆区 离购物中心步行可到 房间法式装饰宽敞很舒适 早餐很美味 是不错的选择 适合家庭旅游居住
房间很大,设施完善,交通方便,有微波烤箱餐具可以自己热饭,茶包饮用水也很充足,没有用早餐。离central embassy 走路十分钟,大蜥蜴公园也是十分钟
上次来过之后,这次再次入住,体验依然非常棒!酒店的每一位员工都很友善,每次进出都让人心情愉悦。虽然酒店不是新建的,但维护得很好,非常干净。床很舒服,公寓里的所有设备都很干净,运行良好。视野也很好,总之对东方酒店的一切都非常满意。下次还会再来的!
酒店地处馆区,安全、交通、以及各商圈都很近。卫生非常好,房间很大,服务员非常礼貌、热情。唯一就是设施有点年头了,玻璃隔音稍差一点,窗帘款式有点老要能改电动的就非常好了。总体是非常不错的酒店。
第二次住。但是没想到这体验这么差。
这次我们是凌晨到的,没想到给我们的房间是临马路的,我订单里都备注了要安静。一夜都听见外面摩托车轰隆隆的声音。几乎一夜没睡
第二天一早去换房间,告知我没有房间,要下午三点。于是我们出去逛,到四点回来告诉我们没有房间,要等到六点。我就发脾气了你自己说的三点。然后又打电话问说房间好了。我说那你十分钟后派人来拿行李。等了20分钟还没人来,再打room service才来的。整体服务好差!尤其是前台。后来找携程管家处理,才处理好。也就是第二天送了盘水果。无语了
已经第三次入住,连住了四晚,酒店闹中取静,周围是公园,所有人服务意识都很好,房间整洁舒适,早餐也不错,下次去曼谷还会选择这个酒店!