酒店回复: Warmest greetings from M Village. Thank you for visiting M Village. What a pleasure it is to get such kind words from you. Your feedback truly brightens our day!.We hope to have an opportunity to welcome you back to our property soon. Have a great day!Best regards,Customer Service M Village
酒店回复: Warmest greetings from M Village. Thank you for visiting M Village. What a pleasure it is to get such kind words from you. Your feedback truly brightens our day!.We hope to have an opportunity to welcome you back to our property soon. Have a great day!Best regards,Customer Service M Village
酒店回复: Warmest greetings from M Village. Thank you for visiting M Village. What a pleasure it is to get such kind words from you. Your feedback truly brightens our day!. We hope to have an opportunity to welcome you back to our property soon. Have a great day! Best regards,Customer Service M Village.
5.0分
一室房
商务出差
服务：前台的服务员很热情很细心照顾我们
环境：周边环境非常不错，都住在领馆区旁边，还有很多五星级酒店还有地道的越南风味
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酒店回复: Warmest greetings from M Village. Thank you for visiting M Village. What a pleasure it is to get such kind words from you. Your feedback truly brightens our day!. We hope to have an opportunity to welcome you back to our property soon. Have a great day! Best regards,Customer Service M Village.
酒店回复: Dear our valued guest, Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated our new room facilities and the service from our front desk team.We sincerely apologize for the inconvenience you encountered during your stay, especially regarding the cleanliness and noise issue. This is certainly not the experience we aim to deliver, and we’ve shared your comments with our housekeeping and operations teams for immediate improvement.We also appreciate your note about the booking package, and we’ll review this to ensure better clarity for our future guests.Thank you once again for your valuable feedback. We hope to have another opportunity to welcome you back and provide you with a much more comfortable and enjoyable stay.Best regards,Customer Service M Village.
酒店回复: Dear our valued guest, Thank you so much for sharing such a thoughtful and detailed review. We’re delighted to know that you enjoyed our convenient location near Hoan Kiem Lake, as well as the comfort of our newly designed rooms with bathtubs and mini-refrigerators.It’s heartwarming to hear that our team made a positive impression on you and your family — from offering assistance with luggage and umbrellas to communicating warmly with your parents. Your kind words truly mean a lot to us.We also appreciate your constructive feedback regarding the air conditioning and pool ventilation. Please rest assured that we have shared your comments with our maintenance team for review and improvement.We’re grateful for your recommendation and hope to have the pleasure of welcoming you and your family back to M Village soon.Best regards,Customer Service M Village.
酒店回复: 尊敬的客人，感谢您近期选择入住M Village，并向我们分享了您的真诚反馈。我们非常感谢您的反馈，并将与您联系，认真研究您提出的问题。
我们期待您尽快再次光临。祝您拥有美好的一天！🧡
此致，
M Village客服
点评来源 Trip.com
4.5分
豪华双床房
商务出差
设施：还可以
卫生：很好
环境：老城中心吧，去哪儿都很近，很方便，步行就能到达一些网红打卡点
服务：很有耐心，帮忙拿行李，送到房间，很热情
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酒店回复: Dear our valued guest, Thank you very much for sharing your kind feedback. We’re delighted to know that you enjoyed our convenient location in the heart of the old city and found it easy to explore nearby attractions.We’re also very pleased to hear that our team’s service — from assisting with your luggage to ensuring a warm welcome — made your stay more comfortable. It’s wonderful that the cleanliness of our space met your expectations as well.We truly appreciate your thoughtful words and hope to have the pleasure of welcoming you back to M Village soon.Best regards,Customer Service M Village.
酒店回复: Warmest greetings from M Village. Thank you for visiting M Village. What a pleasure it is to get such kind words from you. Your feedback truly brightens our day!. We hope to have an opportunity to welcome you back to our property soon. Have a great day! Best regards,Customer Service M Village.
酒店回复: 尊敬的客人：
非常感谢您抽出时间分享您的反馈🌿
我们很高兴得知您对我们便利的地理位置、美味的早餐和友好的员工表示赞赏。同时，我们很遗憾房间和景观未能达到您的期望。我们深知自然光对于舒适的住宿至关重要，我们将重新审视客房描述，确保其更加清晰易懂，方便未来的客人查看。
您的反馈非常宝贵，有助于我们改进。我们希望下次有机会再次欢迎您，享受更愉快的住宿体验💛
此致，
M Village 客服
众所周知河内的摩托车很多，尾气和噪音也严重，但酒店地理位置挺好，位于安静的街道。我们预定的最大的套房，接待我们的bellman小哥colin，我太喜欢他了，热情有耐心，还帮我儿子照会他的阿贝贝。酒店早餐的pho量给的很足，给抓很多肉肉。早餐简单精致，但性价比也不是很高。
周边有小型便利店，百米有星巴克，步行十多分钟可以到主要景点，打车也方便，整体来说是我们在越南入住的酒店里最满意的一家，会推荐给亲戚朋友。酒店还有泳池和桑拿在地下三层，但我们时间很赶没机会享受。
在一众酒店里是很舒适的体验，也在比较繁华的地方，但需要稍微走一点，十分钟到最繁华的地方。带爸妈出门，是很舒适的体验
不错的位置，设施很新，卫生到位，早餐的炒粉我很喜欢。本来想续订，结果满房了。唯一不好的是窗景差，我的房间对着外面的铁质扶梯。
服务：前台的服务员很热情很细心照顾我们
环境：周边环境非常不错，都住在领馆区旁边，还有很多五星级酒店还有地道的越南风味
还可以，房间设施还算新，前台服务也不错，但是入住之后发现了一只大概两厘米多的小蟑螂，这个就很败好感了，然后因为我们入住的时候已经挺晚了也就懒得换房间了，还有我们订的好像是中国人才能订的套餐，虽然是便宜了点，但是临街，真的有点吵。
⭐️位置：在还剑湖区域，机场打车过来大概40-50分钟，旁边有学校，是比较安全的区域
⭐️设施：房间设施比较新，浴缸和小冰箱都有配备，不足的地方一个是冷气比较温和，刚回房间空调要开一段时间温度才能下来，另外泳池在地下闷热不透气
⭐️周边：酒店弄堂走出去对面就有circle K超市，晚上附近还可以吃夜宵，还剑湖、大剧院都在步行可达范围，其他主要景点打车都不远
如果第一次来越南想住还剑湖附近是非常推荐的，特别是这里的大堂服务员，热情周到，会主动帮忙提行李、打伞…父母在楼下等我的时候，服务员用翻译软件和他们聊天，让在异国他乡无法交流的老年人非常开心
我在河内旅行时在这家酒店住了四晚。酒店设施齐全，非常干净。有免费洗衣服务，对于住几天的人来说很方便。酒店附近大使馆很多，感觉治安很好。虽然酒店比较新，但隔壁房间开关门的声音和外面马路上的喧嚣声还是挺明显的。没有遇到日本员工。早餐种类不多，但味道令人满意。这里是我在越南八天里吃到最好吃的河粉。遗憾的是，酒店没有主动介绍欢乐时光等服务，游泳池、桑拿和洗衣房等设施也没有日文说明。所有信息都需要主动询问，这让我有些失望。
设施：还可以
卫生：很好
环境：老城中心吧，去哪儿都很近，很方便，步行就能到达一些网红打卡点
服务：很有耐心，帮忙拿行李，送到房间，很热情
整体好，推荐，位置很方便。房间日式设计，稍微有点小，不适合大箱子，应该350元左右性价比不错
设施：房间没有总控；有bidet马桶，只有浴缸没有单独的淋浴区域。酒店配套不错，大堂、泳池、早餐厅、lounge都不错
卫生：不错
环境：周围是河内中心生活区，步行到大教堂和还剑湖周边都近；就是没有大便利店，酒店不提供身体乳附近也没买到
服务：还不错，很热情，大堂小哥Hung格外热情；11点多到酒店也提前入住了
位置还不错，早餐挺好的，员工也很友好。不过房间本身不太满意，窗户直接对着一堵墙（完全没有阳光），这一点在宣传里没有说清楚。