酒店回复: Grazie per aver condiviso la sua esperienza con noi. Ci dispiace sinceramente sapere che il suo soggiorno non sia stato all’altezza delle sue aspettative. La pulizia è uno degli aspetti che curiamo maggiormente nel nostro hotel e solitamente non riceviamo reclami riguardanti la presenza di insetti. Sappiamo che, a causa del clima caldo delle Canarie, possono occasionalmente comparire, ma effettuiamo manutenzioni periodiche e disinfestazioni preventive per evitare questo tipo di situazioni. Ci sarebbe piaciuto essere informati durante il suo soggiorno per poterle offrire una soluzione immediata. Apprezziamo il suo feedback e lo terremo in considerazione per continuare a migliorare. Speriamo di avere l’opportunità di accoglierla nuovamente e cambiare la sua percezione. Cordiali saluti,
酒店回复: Bedankt voor uw mooie review! We zijn blij te horen dat u genoten heeft van uw verblijf en dat u onze appartementen, netheid en het vriendelijke personeel waardeerde. Fijn dat het ontbijt en de lunch in de smaak vielen! We begrijpen dat de avonden op het complex wat rustiger kunnen zijn, maar willen u graag laten weten dat we thematische diners aanbieden. Gasten die ze proberen, zijn over het algemeen zeer tevreden. Misschien een idee voor een volgend bezoek? We zijn blij dat u de nabijgelegen restaurants en boulevard heeft kunnen ontdekken en hopen u in de toekomst opnieuw te mogen verwelkomen voor een heerlijk verblijf! Met vriendelijke groet, José Mª Galarza
酒店回复: Thank you so much for sharing your excellent family experience with us! We are overjoyed to know that your visit was splendid. We are enormously happy to read your kind words about our staff. We will pass on your special mention to the lifeguard; his dedication to ensuring the safety and enjoyment of the little ones is something we are very proud of. We also appreciate that you value his professionalism in applying the pool rules, as everyone's well-being is our top priority. We take note of your comment about the variety of the food. Our guests' opinions are the most important tool we have to review our offerings and continue improving every day. For your next stay, we would love to invite you to try the experience of our à la carte restaurant, where you will find a different gastronomic proposal that we hope will surprise you. It has been a real pleasure to have you as guests, and we hope to welcome you back again very soon.
位置好，服务员大部分都很热情友好，房间大，但是装修和配套设施有点旧，房间wifi要额外收费，而且付费开通后信号也是非常差…
蚊子特别多，即使在圣诞期间了，需要备好防蚊水。
酒店很棒，早餐种类丰富，房间每天都打扫，也可以根据需求打扫。推荐！
这个地方简直太棒了！一尘不染，每天都有清洁人员打扫房间，而且房间宽敞又整洁。我强烈推荐！👌
虽然离海滩有点远，但除此之外，性价比还是很高的！
一切都很棒，员工很友好！地理位置也绝佳。
房间还可以，公寓很大，餐厅也不错，员工友善。
只是入口处的保安有点问题，他们晚上11点左右开始上班。他态度很差，有点傲慢无礼，或者说有点……
11 月 17 日至 23 日，我们住在 Coral Compostela 酒店，感到非常失望。我们换的两个房间里都有蟑螂，这让我们的住宿成为一场噩梦。除此之外，我们注意到普遍缺乏清洁度。我们不能向任何寻求愉快和卫生住宿的人推荐这家酒店。
舒适的公寓大楼，不是很大，很多有小孩的家庭，包括祖父母🎉 维护良好、干净、漂亮、宽敞的公寓。提供非常好的早餐和美味的午餐菜肴，工作人员非常友好和开朗。 综合体上没什么可做的，也可以在那里吃饭，但很少使用。我们没有这样做，因为在强光下看起来会很不舒服。 距离许多餐馆 800 米，距离大广场和超市还有 200 米 距离 Groot Strand 1.2 公里，有一条很长的林荫大道 可以通过互联网预订不错的短途旅行
房间宽敞漂亮，带露台和小花园。非常干净。只是晚上被吵闹的邻居吵醒。不尊重夜间时间。早餐很美味。Mercadona就在附近。餐厅/酒吧服务热情友好。接待人员的热情程度取决于接待人员的素质。
酒店之旅非常愉快，工作人员细心友好，但也有一些地方可以改进，例如食物种类不够丰富，而照顾孩子的救生员非常友好和细心，总是随时为孩子和家长提供建议，告诉他们应该采取哪些措施并注意哪些事项。一些客人不明白不允许使用大号安全别针，而且有时他们没有以最佳方式佩戴。总体来说体验不错