酒店回复: Dear Gaigegaige,Thank you very much for sharing your outstanding 10/10 review and for choosing to stay with us at Radisson RED Phuket Patong Beach.We are thrilled to know that you enjoyed our fantastic location, modern facilities, spacious rooms with balconies, and our swimming pools. It is especially rewarding to read your wonderful comments about our breakfast. We are delighted that the variety and quality exceeded your expectations and added great value to your stay.Your kind feedback truly motivates our team to continue delivering exceptional experiences to our guests. We sincerely appreciate your recommendation and look forward to welcoming you back for another memorable stay in the near future.Warm regards,Nimna MuramudaliExecutive Assistant ManagerRadisson RED Phuket Patong Beach
酒店回复: 尊敬的宾客,非常感谢您选择入住 Radisson RED 普吉芭东海滩酒店 并分享如此详细的入住体验。我们很高兴得知您对酒店的设计风格、便利的地理位置、丰富的早餐以及高性价比给予了肯定。同时,非常感谢您提出的宝贵意见。我们理解部分临街房型可能会受到芭东热闹氛围的影响,如果您下次再来,我们很乐意为您推荐更安静的房型,以便更符合您的休闲需求。关于浴缸及度假氛围的建议,我们会与管理团队分享,以便在未来不断提升宾客体验。Radisson RED 的品牌理念是为宾客带来充满活力与年轻时尚的住宿感受,但我们同样重视个性化的舒适体验。再次感谢您的支持与建议,期待不久的将来再次欢迎您回到 RED,与我们一起度过更加愉快的时光。诚挚问候,Robert Falls总经理Radisson RED 普吉芭东海滩酒店
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet expectations, and we sincerely apologize for the issues you experienced.Cleanliness, comfort, and service are very important to us, and your comments have been shared with our team for immediate review and improvement. We always strive to provide a better experience for our guests and encourage feedback during your stay so we can address any concerns promptly and enhance your visit in real time.We value your input and hope to have the opportunity to welcome you again under better circumstances.Warm regards,Nimna Muramudali Executive Assistant Manager Radisson RED Phuket Patong Beach
酒店回复: Dear Guest,Thank you for your outstanding review of Radisson RED Phuket Patong Beach. We are delighted to know you enjoyed our central location, complete facilities, and the warm hospitality of our team. It is also wonderful to hear that our family pool and kids’ club made your stay even more enjoyable.Your kind words mean a great deal to us, and we look forward to welcoming you and your family back again for another fantastic RED experience.Warm regards,Robert FallsGeneral ManagerRadisson RED Phuket Patong Beach
酒店回复: Dear Valued Guest,Thank you for sharing your detailed feedback regarding your recent stay at Radisson RED Phuket Patong Beach.We sincerely apologize for the frustration you experienced upon arrival, especially after a long journey and during the early hours of the morning. Receiving a room type different from what was booked is understandably upsetting, and we regret that this situation required extended discussions to resolve. This is certainly not the seamless arrival experience we aim to deliver.We are also sorry to learn that you felt unsupported during the process. While our team primarily communicates in English and Thai, we recognize the importance of improving language assistance for our international guests and are reviewing additional tools and training to better serve our Chinese-speaking visitors.Most importantly, we would like to clearly assure you that room assignments are never based on nationality. We are a multicultural hotel that welcomes guests from around the world with equal respect and fairness. We are truly sorry if your experience gave a different impression.Your comments have been escalated to our Front Office leadership team for full review to ensure such situations are handled more effectively in the future.We genuinely hope you will allow us another opportunity to restore your confidence and provide the comfortable and welcoming stay you originally expected.Warm regards,Nimna MuramudaliExecutive Assistant ManagerRadisson RED Phuket Patong Beach
酒店回复: Dear Wanjuanchengshui,Thank you for your outstanding review and perfect scores. We’re delighted to hear that you enjoyed our convenient location near the beach, as well as the ease of accessing dining and massage options nearby. It’s wonderful to know you found our hotel cost-effective and ideal for your travels.Your kind words and intention to return mean a great deal to us, and we look forward to welcoming you back to Radisson RED Phuket Patong Beach for another exceptional stay.Warm regards,Robert FallsGeneral ManagerRadisson RED Phuket Patong Beach
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JONA 服务非常好,热情周到,总是面带微笑。
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酒店回复: 尊敬的宾客:
感谢您对普吉岛芭东海滩丽笙红标酒店的精彩评价。我们很高兴得知您入住愉快,并特别感谢Jona的优质热情服务。我们一定会将您的好评转达给她,这对我们意义重大。
我们非常感谢您的反馈,并期待很快再次欢迎您光临。
此致,
Robert Falls
总经理
普吉岛芭东海滩丽笙红标酒店
非常好的酒店。位置很棒。设施比较新,有两个游泳池。房间很大。有阳台。早餐巨巨巨巨巨巨巨好吃。东西很多,早餐就值150元一个人。
Radisson red一直以来就是前卫时尚的设计而著称,在普吉也算与众不同。
这次不同房型住了3晚。
位于普吉芭东闹市南边末端,距离海滩大概200米,酒吧街步行15分钟,打车的话根本不是问题。基本避开了闹市区的杂音,有些房型除外。
优点
1. 很新,离海滩近,闹市不远,晚上逛街和夜生活方便的。
2. 设计新潮前卫,年轻人,特别是女孩喜欢。
3. 联通hard rock 和hooters,喜欢西餐的方便。
4. 价格便宜,性价比高。
5. 早餐丰盛。
6. 酒店边上就是7-11
缺点
1. 基本属于经济型酒店,没有度假气氛,构造是筒子楼,泳池在正中,氛围压抑。
2. 沿街的房型噪音大(海景高级间),紧按hardrock,马路上大喇叭阿三汽车和hard rock的音乐噪音从18点就开始。
3. 海景高级间根本就不可能看到海景,只能享受噪音,所以强烈建议定不要沿街的。
4. 没有浴缸,都是淋浴,不在乎的无所谓,毕竟我度假还是要浴缸
优点:价格便宜,酒店新,位置不错,附近步行就能到达海滩和夜市,吃饭按摩都很方便
缺点:酒店不干净,床单上有血渍,拍了一张照片,后面还发现当时着急出门就没来得及拍
马桶旁边垃圾桶一打开就发现里面有用过的卫生纸…… 这打扫质量绝了
餐巾纸用了2张发现就没了,明显是之前客人用剩下的,服务员没有检查也没有换新,就把第一张餐巾纸折了一下就当作新的给我们用了……
卫生间挂浴巾的的架子一碰就坏了……
很让人恼火的是淋浴设备有问题,顶喷一直漏水,洗个澡就算不想洗头 头发也会被淋湿!
隔音效果巨差,外面的游泳池喷泉每天淅淅沥沥的很吵,走廊有人经过的讲话声音也超级明显,而且我觉得酒店有歧视中国人,特意给我们安排的连通房,和隔壁房间只有一扇门隔着,隔音效果超级差,隔壁晚上看电视的声音都能听的一清二楚!
门口礼宾也不会搬行李
下次绝对不会选择这家酒店,避雷
非常棒的酒店,位于芭东海滩的核心区域,周边去吃饭还是酒吧,还是打车去玩都非常方便。整体干净整洁,设施完备,员工有礼貌,全程微笑服务。下次来还会选择住这里。提一句,这边还有亲子泳池和俱乐部,带娃来也是很好的。
Radisson RED酒店真是酷毙了,随手一拍都是可以发Instagram大片!床铺超舒服,氛围感也很棒,科技感十足(智能电视和USB接口都有,超方便!)。GAMO餐厅的食物好吃到爆炸,屋顶酒吧则是放松小酌的绝佳去处。地理位置也超级便利——无论是出差还是游玩,去哪儿都近。员工非常友好,他们的会员奖励计划还能兑换免费住宿。十分推荐,100分!下次来还会选择这里——一个充满乐趣又新潮的地方!
这家酒店是现代风格的,但目前正在翻修中,感觉翻修进度已经完成了85%,不过酒店顶楼还在施工,所以暂时关闭了。泳池还不错,中规中矩,有个池畔酒吧。酒店还有一个很棒的儿童乐园,里面有各种娱乐设施,甚至可以玩索尼PlayStation。
酒店有会说俄语的工作人员,这点很方便。早餐味道不错,但种类比较单一,不过选择还是够的(有鸡蛋、粥、羊角面包、土豆、米饭、汤,少量甜点和水果,比如火龙果、甜瓜、西瓜、木瓜)。
这家酒店更适合年轻人,但因为有儿童乐园,所以带孩子的家庭也很多。不过我们不喜欢的是,我们带着孩子却被安排住在面朝马路的阳台房,每天晚上都非常吵。另外,有几次隔壁房间住了只住一晚的情侣,他们会一直吵到天亮(音乐声、亲密声、大声说话,隔着墙都能听得一清二楚)。入住的阿拉伯人和印度人很多,俄罗斯人和哈萨克斯坦人也有,但比较少。一楼前台旁边有DJ播放轻快的俱乐部音乐,整个酒店都能听到。
总的来说,这家酒店比较小众,我们选择它只是因为它是丽笙旗下的,而且房间新颖、现代化。至于在芭东能不能找到更好的,我就不清楚了。服务水平不错,每天都有人打扫,毛巾也每天更换,洗浴用品一应俱全。走到海滩大概5分钟,差不多在第一和第二线之间。地理位置很方便,旁边有市场,步行15分钟就能到购物中心,周围也有很多餐厅和咖啡馆。谢谢。
凌晨到酒店,定的家庭套房,直接给我们的别的房型,奔波劳累一天,还要与酒店交涉!!而且前台完全不会中文,一脸懒得管你的样子!!最后联系携程交涉到凌晨三点!!感谢工号7r049138 李小姐一直帮忙交涉,我们情绪激动她也理解,虽然问题出在酒店和携程,但是携程也没有摆烂有帮我们最后处理好了问题,不知道是到的太晚还是怎么,感觉酒店吧最差的房间都留给了中国人,当晚的三间房都是房型不合的临街吵闹的尾房!!
后续的房间还是很舒适的,位置也蛮好的,其他服务还有早餐都还可以,希望加强服务,顾客已缴费预定好的房间再晚到也要预留好。
很棒的酒店。我们住的是五楼的家庭房,可以俯瞰泳池。早餐超级棒。房间很大,床很舒服,还有一个供孩子们使用的双层沙发床。床单洁白无瑕,毛巾很大,还有浴袍。走廊里有饮水机,茶和咖啡的杯子也很有趣。泳池是恒温的。儿童房很大,工作人员会和孩子们一起玩。服务人员非常细心,有求必应。步行2-3分钟即可到达海滩。七楼有洗衣机和烘干机,每台5公斤,洗衣机70泰铢,烘干机50泰铢,但洗衣粉需要自备。唯一不足的是,室外的通风口噪音很大,即使关上阳台门也能听到,尤其是在晚上和夜间。
酒店比较新,出行方便,去海滩很近。旁边吃饭做按摩都很方便。性价比高的一家酒店,下次去还会预定,如果我计划在普吉岛的值得推荐
JONA 服务非常好,热情周到,总是面带微笑。