酒店回复: Dear Guest, Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
酒店回复: Dear Guest,Thank you for choosing Doubletree by Hilton Istanbul Umraniye and for taking the time to review us. In order for us to investigate the situation and take the necessary actions, please send further details to hotel's mail adress. We hope that what happened will not prevent us from meeting you again and we wish to see you among us again as soon as possible.Sincerely,Hotel Management
酒店回复: Dear Guest, thank you very much for your kind feedback and rating. Your satisfaction is the top priority for us.We will be delighted to welcome you to our hotel for your next stay.Best regards, Hotel Management
3.1分
双床房
商务出差
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房间的桌子自己坏了，玻璃掉下来碎了，要我们赔偿5000里拉（约140美金），一个很简陋的玻璃桌。
The table in the room broke itself, the glass fell and broke, and we had to pay 5,000 lira (about 140 US dollars) for a very simple glass table.
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酒店回复: Valued Guest,Thank you for your feedback. We always prioritize our guests' satisfaction while addressing any issues that may arise. The matter regarding the glass table was handled in accordance with our hotel policies, as these types of damages are resolved based on standard procedures.We appreciate your understanding and cooperation and look forward to welcoming you back to our hotel.Kind Regards,Hotel Management
We stayed at this hotel during a business trip. It is located on the Asian side of Istanbul, close to nearby companies, which is very convenient for business travelers.
We landed in Istanbul around 4 a.m. and arrived at the hotel around 6 a.m.—the front desk kindly arranged early check-in for us, which allowed us to rest well after the long flight. We really appreciated that.
The hotel also helped coordinate room types for our team members, ensuring a consistent and comfortable stay for everyone.
The environment was clean and quiet, and the service was professional. Highly recommended for business travel.
Bu iş seyahatimizde bu otelde konakladık. Otel İstanbul’un Anadolu yakasında yer alıyor ve çevredeki şirketlere yakın konumda, iş seyahatleri için oldukça uygun.
Sabah saat 4 civarında İstanbul’a iniş yaptık ve saat 6 gibi otele vardık. Resepsiyon, uzun uçuşun ardından dinlenebilmemiz için bizimle çok ilgilendi ve erken giriş yapmamıza yardımcı oldu. Gerçekten çok memnun kaldık.
Ayrıca otel, ekip üyelerimizin oda tiplerini uyumlu hale getirmemizde de bize destek oldu, böylece tüm ekibimiz rahat ve tutarlı bir konaklama deneyimi yaşadı.
Otel temiz ve sessizdi, personel profesyoneldi. İş seyahati için kesinlikle tavsiye ederiz.
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酒店回复: Dear Guest, Thank you for your feedback! We are very happy to hear that you found our hotel immaculate and our staff excellent. Ensuring the satisfaction of our guests is our top priority and we are very happy that we were able to fulfil your expectations. We appreciate your comments about the outdoor area and will take them into consideration for future improvements. We will be pleased to welcome you again soon. Regards, Hotel Management
5.0分
特大床房
商务出差
不错的，距离公司近，服务态度好，住房舒适，下次来继续推荐
就是在亚洲区，去欧洲区较远，其他没有什么问题
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酒店回复: Dear Guest,Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again.Regards, Hotel Management
最主要是位置不错，电梯可以直达购物中心，里面吃喝玩乐购物超方便，下次必须还是这里。购物中心太近了
十一点的时候就开始敲门了 都没有休息好 下次叫打扫卫生的不要那么早敲门 十二点以后再去 正在睡觉 睡得正香 吵醒了
相当于维也纳，并不是想象中的Hilton。房间有很大的下水道味道，楼下是商场，比较方便，但出入要包包过机。位置离景点和机场都太远，出入要打车。
房间的桌子自己坏了，玻璃掉下来碎了，要我们赔偿5000里拉（约140美金），一个很简陋的玻璃桌。
The table in the room broke itself, the glass fell and broke, and we had to pay 5,000 lira (about 140 US dollars) for a very simple glass table.
中规中矩，楼下是商场吃饭方便，楼下也有地铁口去USKUDAR，早餐不错😌😌😌😌😌😌😌😌😌😌😌
这家酒店位置很好，和购物中心连通。唯一不足是早餐选择不多，土耳其标准餐食。
这次公务出行入住了这家酒店，酒店位于亚洲区，离周边企业近，入住体验非常好，特别适合商务出行。
我们一早（清晨4点多）抵达伊斯坦布尔，六点多到酒店时，前台非常贴心地为我们安排了提前入住，让长途飞行后的我们得以好好休息，十分感谢！
此外，酒店在房型安排上也非常配合，帮助我们协调团队成员的房间，保证了入住体验的一致性。
酒店整洁安静，服务专业，整体非常适合商务出行，值得推荐。
We stayed at this hotel during a business trip. It is located on the Asian side of Istanbul, close to nearby companies, which is very convenient for business travelers.
We landed in Istanbul around 4 a.m. and arrived at the hotel around 6 a.m.—the front desk kindly arranged early check-in for us, which allowed us to rest well after the long flight. We really appreciated that.
The hotel also helped coordinate room types for our team members, ensuring a consistent and comfortable stay for everyone.
The environment was clean and quiet, and the service was professional. Highly recommended for business travel.
Bu iş seyahatimizde bu otelde konakladık. Otel İstanbul’un Anadolu yakasında yer alıyor ve çevredeki şirketlere yakın konumda, iş seyahatleri için oldukça uygun.
Sabah saat 4 civarında İstanbul’a iniş yaptık ve saat 6 gibi otele vardık. Resepsiyon, uzun uçuşun ardından dinlenebilmemiz için bizimle çok ilgilendi ve erken giriş yapmamıza yardımcı oldu. Gerçekten çok memnun kaldık.
Ayrıca otel, ekip üyelerimizin oda tiplerini uyumlu hale getirmemizde de bize destek oldu, böylece tüm ekibimiz rahat ve tutarlı bir konaklama deneyimi yaşadı.
Otel temiz ve sessizdi, personel profesyoneldi. İş seyahati için kesinlikle tavsiye ederiz.
不错的，距离公司近，服务态度好，住房舒适，下次来继续推荐
就是在亚洲区，去欧洲区较远，其他没有什么问题
我们从2025年3月25日到3月31日入住，我们是晚上7点入住的，所以没法评价能否提前入住。房间在11楼，城市景观非常棒。房间每天都打扫，家具状况良好，床单干净舒适。早餐没有特别惊艳，但至少不会饿肚子，不过每人1800卢布的价格我觉得有点高。前台工作人员很乐于助人，只有一位会说俄语的女士，但总的来说体验还是非常愉快的。
酒店地理位置非常好，因为它与CanPark购物中心相连，而且离地铁站也很近，出行伊斯坦布尔非常方便。