HOTEL ROOMS AND RECEPTION ARE IN SECOND FLOOR. NO LIFT.I AM 87 YEARS OLD AND MY WIFE 82 YEARS OLD. WE COULD NOT CLIMB UP.SEND DRIVER TO RECEPTION TO CANCEL AND GET REFUND.THEY ASKED US TO CONTACT AGODA, WHO BOOKED FOR US.WE WROTE TO AGODA .NO RESPONSE SOFAR.WE LOST THE MONEY AND WE WERE STRANDED.
HOTEL ROOMS AND RECEPTION ARE IN SECOND FLOOR. NO LIFT.I AM 87 YEARS OLD AND MY WIFE 82 YEARS OLD. WE COULD NOT CLIMB UP.SEND DRIVER TO RECEPTION TO CANCEL AND GET REFUND.THEY ASKED US TO CONTACT AGODA, WHO BOOKED FOR US.WE WROTE TO AGODA .NO RESPONSE SOFAR.WE LOST THE MONEY AND WE WERE STRANDED.