酒店回复: Thank you for you review. I am verry proud of our team at the hotel. Glad they were able to help with the situation. We look forward to seeing you again soon.
1.0分
商务出差
原文
翻译提供方：Google
很久以来最差的房间。室温只有26摄氏度，而且没有空调。我出差住在这里，几乎没怎么睡。
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酒店回复: Hello James,Thank you for taking the time to share your feedback, and please accept our sincerest apologies for any inconvenience you experienced during your stay.All of our guest rooms are equipped with air conditioning, and had you informed our staff during your stay, we would have been happy to promptly assist you and explain how to adjust the A/C settings for your comfort.We will make sure to provide clearer guidance in the future so that even minor inconveniences can be addressed immediately.We truly hope to have the opportunity to welcome you back and provide you with a more comfortable and pleasant experience next time.Kind regards,
酒店回复: I am sorry our complimentary breakfast times did not work with your schedule, we have many satisfied guests that enjoy our breakfast! We hope on your next visit you get the opportunity to try it out!
4.0分
其他
原文
翻译提供方：Google
工作人员友好且乐于助人。房间宽敞，有一些不错的升级。
酒店回复: Thank you for your review . We hope to see you again .
酒店回复: Thank you for taking the time to rate & comment regarding your stay. We appreciate all feed back and will review your concerns to see how we can improve for our continued guests. We hope that next time you are in the area you stay with us again!
酒店回复: You were truly a pleasure to assist and we all appreciate your kindness and your patience with our new system to process your credit card. I am pleased you took the time to share & rate your experience with us, and yes! we hope to see you again next time you are in the area!Thank you!
酒店回复: I am sorry to heat that our laundry services are out of order, I will ask maintenance to review ASAP! We do have 3 washer and 2 dryers on site, next time you are in the area and stay with us, please ask front desk where our other laundry services are. Appreciate you taking the time to share your concerns with us so we can rectify ASAP!
非常舒适的路程，干净环境，舒适服务
现在，每当我到格兰德草原时，斯坦福酒店都是我的首选！我在那里住过几次，过得非常愉快！我喜欢房间，安静、舒适、宽敞！工作人员非常友好、乐于助人、值得信赖！在我入住期间，他们曾一度竭尽全力，我非常感动和感激！无论谁去我的套房检查我的情况，因为我没有接妻子叫醒我的电话，我都非常感谢他们，我对此心怀感激！非常感谢！斯坦福在我心中排名第一！我会向所有人推荐他们！
很久以来最差的房间。室温只有26摄氏度，而且没有空调。我出差住在这里，几乎没怎么睡。
订了房间，到了之后他们说没有空房了，还给我们安排了一间可吸烟的房间，结果睡得一塌糊涂，第二天还要上班。信用卡被多扣了600美元，花了5天才退。
过夜
他们收取一大笔押金。250.00 美元，但退房时会退还。您必须索要早餐券，他们不会在您入住时直接给您。
就押金而言，系统很复杂。大多数员工都很好。没有妥协的余地。由于工作时间安排，经理不会给任何折扣，所以无法享用免费早餐。我不会去这个地方。
工作人员友好且乐于助人。房间宽敞，有一些不错的升级。
天黑后房间号很难看清，房间损坏押金为 250 美元，其他地区的酒店收取 100 美元，早上信用卡扣款，而这家酒店会保留押金到晚上退房
，需要 3 天时间？另外餐厅下午 1 点关门，
来自怀俄明州的查克
我从美国飞过来出差。我在办理 AMEX 登机手续时遇到了一点问题。工作人员非常棒！总经理甚至还来帮忙。我升级到了一间宽敞舒适的套房。步行 2 分钟即可到达酒店附近的餐厅。我在这个地区有更多业务，这是我的新住处。
对于一个拥有许多房间并且主要为上班族提供服务的地方来说，这个地方只有 1 台洗衣机和烘干机，而且每次我住的时候它们都处于故障状态。