酒店回复: Dear Valued Guest,Thank you for your wonderful review! We are delighted to hear that you had an outstanding experience during your stay.It is great to know that you enjoyed our strategic location above the mall and the convenience of having numerous dining and shopping options right at your doorstep. We are also pleased that you appreciated the city views and the ease of access to the airport from our hotel. Providing a seamless and enjoyable experience for our guests is our top priority.We look forward to welcoming you back for another exceptional stay soon!Best Regards, The Management.
酒店回复: Dear Valued Guest,Thank you for your valuable review. We are thrilled to hear that you found our geographical location next to the mega mall to be superb and that being in the heart of the city provided you with a convenient experience.It is a fantastic encouragement to our team to receive a perfect 10/10 rating across all categories, including amenities, cleanliness, and service. We are especially pleased that you loved the hotel breakfast and found our wide range of delicious options to your liking! Your feedback is very valuable to us. We truly hope to have the pleasure of welcoming you back to the hotel again soon.Best Regards, The Management
点评来源 Trip.com
4.5分
尊贵双床房
家庭亲子
靠近central market 打车10分钟就能到，酒店连着谷中城商场 mid valley 。走路吃饭逛街都非常非常方便，早餐就一般般；典型的商务酒店风格，该有的都有。水质很黄不合适泡澡
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酒店回复: Dear Heibaicaihongtang,Thank you for sharing your detailed feedback. We are happy to hear that you liked the hotel’s convenient location, which made dining and shopping very easy for you.We are truly sorry for the issue you mentioned about the yellow water. This is completely against our hygiene standards, and we have immediately reported it to our engineering team for a thorough investigation. We also appreciate your valuable feedback on our breakfast, which has been passed on to our culinary team for review.Your comments are very important as they help us to continuously improve. We look forward to welcoming you back and providing you with a perfect stay.Sincerely,The ManagementSt. Giles Boulevard Kuala Lumpur
4.7分
尊贵特大床房
独自旅行
原文
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第二次入住这家酒店。地理位置非常方便，因为它与Mid Valley Mega Mall相连。房间很大，还配有浴缸。我这次入住唯一要抱怨的是床，每次我翻身或调整睡姿时都会发出吱吱呀呀的声音，有点烦人。我点了Grab Food，让它送到礼宾部，很高兴工作人员用机器人把餐食送到了我房间。这省去了我跑去大堂的麻烦。
楼下就是商场和超市，吃饭的地方也很多，商场四楼有popmart。有的房间刚好能看到第二高楼。到机场也方便，打车五十分钟
酒店地理位置优越，旁边就是谷中城（Mid Valley）和花园购物中心（Gardens Mall）。轻轨站也很近，有连接桥直达。房间宽敞干净，我很喜欢用保温壶接水的这个主意。如果淋浴区能有个小架子或置物架，方便客人放自己的洗漱用品就更好了。早餐种类很多，美中不足的是只有两种茶包。粥很不错，配料也很多。
我们提前抵达，酒店设法让我们提前了将近一个半小时办理入住。我们还要求了高楼层的房间，也得到了满足。工作人员普遍都很友好和乐于助人。我们也尝试了酒店的早餐，还不错，没什么可抱怨的。其中一个早上，我们俩都被雨水滴落在酒店某个金属外墙上的噼啪声吵醒了，除此之外，这是一次愉快的住宿体验。
因为我儿子要参加国际象棋比赛，所以在这家酒店住了7天6晚。除了遇到一些小插曲（半夜被前台打电话问我是不是要毯子，但我并没有要，这打扰了我的睡眠，第二天我就反映了这个问题），其他都还不错。自助早餐还可以。房间很宽敞，就在一个大商场旁边。
酒店位置很好，直接连着商场。惊喜的是酒店免费给我升级了房型。不过，水是黄褐色的，这让我挺失望的。前台说是因为我们住的那栋楼的某个管道‘坏了’。因为卫生问题，我没敢让孩子们用浴缸，他们因此很失望。
房间很舒适，员工都非常友好和乐于助人。办理入住时我把手机落在了出租车上，于是向前台寻求帮助，希望他们能帮忙联系司机或出租车公司。非常感谢Vanessa、Ben和另一位先生（抱歉我忘了他的名字），多亏了他们的帮助，我的手机才得以找回👍🙏☺️
酒店地理位置优越，与谷中城（Mid Valley）和The Gardens购物中心相连。房间的清洁度令人失望，有股下水道的味道，还有蚂蚁。房间只提供了浴巾，面巾和擦手巾需要另外索取。酒店应该考虑更换毛巾了。
地理位置非常方便，就在吉隆坡城中城市中心。
喜欢酒店的早餐，很多选择，很好吃👍
靠近central market 打车10分钟就能到，酒店连着谷中城商场 mid valley 。走路吃饭逛街都非常非常方便，早餐就一般般；典型的商务酒店风格，该有的都有。水质很黄不合适泡澡
第二次入住这家酒店。地理位置非常方便，因为它与Mid Valley Mega Mall相连。房间很大，还配有浴缸。我这次入住唯一要抱怨的是床，每次我翻身或调整睡姿时都会发出吱吱呀呀的声音，有点烦人。我点了Grab Food，让它送到礼宾部，很高兴工作人员用机器人把餐食送到了我房间。这省去了我跑去大堂的麻烦。