酒店回复: Dear 55_35, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
酒店回复: Dear Guest, Thank you for your feedback. We're glad you appreciated the location and our daily service. We apologize for the inconveniences with the air conditioner and amenities and your comments will help us improve. We hope to welcome you again. Best Regards, Putasnen.
酒店回复: Dear Guest, We are extremely sorry to hear about your disappointing experience at our hotel. We take all complaints seriously and are truly sorry that we failed to meet your expectations. We can confirm that your issue was communicated to us directly during your stay and we had assured you that we would follow up with an explanation and resolution. Unfortunately, it seems that we fell short of our commitment and we are truly sorry for any distress caused. We will take immediate action to address the issues you raised. We hope that you will give us the opportunity to serve you better in the future. Best regards, Putasnen.
酒店回复: Dear Guest, Thank you for your kind words. We're glad you enjoyed your stay and would like to apologies for the inconvenience situation. Hope to see you again soon. Best Regards, Putasnen.
房间卫生还是挺好的,交通也方便,槟城挺好玩的,华人特别的多。
选这家是主要地点合适,走路可以到mall,不想走远,隔壁就有很多美食了。附停车场,虽然先到先得。叫车巴士都方便。
工作人员服务很好,保安大哥对进出客人都很热情,总是微笑着打招呼。前台接待也很棒,可以寄存行李。空调很给力,热水也来得快。美中不足的是卫生方面,有些角落还有灰尘和污渍,洗手间窗户边还有一些小虫子,所以没给满分。
我们预订了带窗户并能看到城市景观的房间,非常舒适。因为有不带窗户和带窗户的房间可选,所以如果介意没有窗户,建议预订带窗户的房间,价格上会有所体现。虽然没有冰箱和电视,但房间很干净,空调和风扇让入住体验非常舒适。前台的工作人员也很友善热情。
房间比较小,但是好在一切设施都有,都够用的,设施很老,空调一旦打开摇风就咔咔异响.幸好发现问题,确实是有点搞。服务还可以吧,每天都会打扫房间送上新的两瓶水,酒店位置很好,去哪都方便,短暂停留一两天可以的有吹风机,不过是香皂没有沐浴露
地理位置不错,但是太吵了。房间隔音很差,走廊上有人走过都能听到声音,隔壁房间的人说话、洗澡的声音也听得一清二楚……有时还能听到像瀑布一样的水声,还有一些奇怪的噪音。酒店也有点旧了。
酒店位置绝佳,就在新世界美食城旁边。吃饭购物都非常方便。价格超级实惠,不过房间很小,几乎没有放行李的地方。设施很齐全,有吹风机,而且每天都会打扫。如果你选择这种房型,有没有窗户都无所谓,因为窗户外面是建筑内部,根本没有自然光,反正也得拉窗帘。如果你想经济实惠地游览槟城,又想住独立房间,我强烈推荐这里。
服务很差 房间厕所特别小 我胳膊都被划伤流血了 也没人给我一个说法 承诺给我打电话给个交代一个月了也没等到 前台服务很差 这家店拉黑了
环境好 ,交通便利,房间干净卫生,前台有礼貌 服务态度好,酒店楼下附近有早餐 华人餐厅 ,超市,夜市。退完房刚好赶上酒店消防安全检测,铃声响起,电梯关闭不能坐,为了赶飞机,时间紧张,遇到一个前台马来女的头披黑纱的美女工作人员,知道我的情况后,很有礼貌,主动給我提行礼走楼梯下去的 ,人美心善,谢谢您。
除非我别无选择,否则我绝对不会再住这家酒店了。马桶都冲不干净……太恶心了!晚上,我还能听到外面舞台表演的巨大音乐声。我明明特意告诉工作人员不要给我最后一间房,结果他们偏偏就给了我那间。更糟糕的是,空调压缩机的声音听起来就像在我耳边一样。这样怎么可能睡得着?!而且它竟然要200马币一晚?!