酒店回复: Dear Anonymous,Thank you for your fantastic feedback. I am thrilled to hear that you enjoyed our spacious rooms, large bathroom, and incredible views of Old Town. It’s wonderful that our bellhop made your arrival seamless and that you appreciated the nearby sights and local atmosphere. My team and I hope you had a great time in Penang, and we look forward to welcoming you back for another memorable stay.Best regards, Lynne Choong Hotel Manager
酒店回复: Dear Guest User,Thank you for your feedback. I sincerely apologize for the unacceptable condition of the room and the distress it caused during your stay. The issues you described with cleanliness, bedding, and overall room condition are far below our standards. Your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action to ensure this does not happen again. Once again, we thank you for bringing the shortcomings to our attention. Best regards, Lynne Choong Hotel Manager
4.5分
豪华双床房
家庭亲子
离孩子爱玩的区域——巴都丁宜和直落巴巷有些远，但离槟城核心区很近。适合小年轻和老人。
早餐还不错，孩子很喜欢游泳池。离槟城核心区不远，购物餐饮方便。外面清真寺悠扬的念经声催人入睡。
不足：大堂的空调太冷了。倒是能看见远处的跨海大桥，但，湾景在哪？：）
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酒店回复: Dear Guest User,Thank you for your detailed feedback. I am glad you enjoyed our central location, breakfast, pool, and the relaxing atmosphere. We appreciate your notes regarding the lobby air conditioning and the bay view and will take them into consideration. We hope to welcome you and your family back for another enjoyable stay. Best regards, Lynne Choong Hotel Manager
点评来源 Trip.com
4.8分
豪华特大床房
家庭亲子
位置就在蓝房子隔壁，隔壁还有大排档，吃饭方便
景色不错，门口还有槟城免费观光巴士。
窗户外就是海，有恒温游泳池
设施齐全，但稍显老旧
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酒店回复: Dear Anonymous,Thank you for your feedback. I am glad you enjoyed our prime location near the Blue Mansion, convenient dining options, sea view, and heated pool. We appreciate your note regarding the facilities and will take it into consideration for future improvements. My team and I hope you had a great time in Penang, and we look forward to welcoming you back again soon.Best regards, Lynne Choong Hotel Manager
酒店回复: Dear Xiaoguozhu,Thank you for taking the time to review your experience with us. I am glad you enjoyed our convenient location and easy access to nearby attractions. I also appreciate your comments regarding the outdated facilities, which have been shared with our team as we continue to review and improve the property for our guests. My team and I hope you had a great time in Penang, and we look forward to welcoming you back in the future. Best regards, Lynne Choong Hotel Manager
酒店回复: Dear Guest User,Thank you for sharing your feedback with us. I am sorry to hear that aspects of your stay did not meet expectations, particularly regarding the condition of the facilities, room amenities, and housekeeping standards. This is certainly not the experience we aim to provide. Your comments about the missing slippers, the chair in the room, and the cleanliness of the bed sheets have been taken seriously and shared with the relevant teams for immediate review and improvement. We appreciate you highlighting these matters, as they help us identify areas that require attention. Nonetheless, we’re glad to know you found our location convenient, and we hope you’ll consider giving us another opportunity in the future to provide a more comfortable and improved experience.Best regards, Lynne Choong Hotel Manager
4.6分
豪华双床房
家庭亲子
设施：酒店设施齐全，洗衣服务没有使用，
卫生：还不错
环境：景色宜人，靠近海边。
服务：前台服务态度良好，效率高。房间服务质量不错。
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酒店回复: Dear Guest User,Thank you for sharing your feedback regarding your stay. I am pleased to hear that you enjoyed our facilities, found the environment pleasant, and appreciated the friendly and efficient service from our front desk and room service teams. Your comments are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Lynne Choong Hotel Manager
酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We are glad to hear that you enjoyed our central location and convenient access to the city’s attractions and nearby eateries. We appreciate your comments regarding our restaurant facilities, and your input will be taken into consideration for future improvements. We look forward to welcoming you back for another enjoyable stay. Best regards, Lynne Choong Hotel Manager
2.0分
豪华双床房
家庭亲子
一个字，脏
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酒店回复: Dear Huazeleileya,Thank you for staying with us during you visit to Penang. It is with regret to learn of the drawbacks encountered in the guestroom. At Bayview Hotel Georgetown Penang, we take cleanliness very seriously. Please accept our sincere apology for the negative encounter and the head of Housekeeping has been highlighted of your experience for future betterment. Once again, thank you for staying with us and we hope to serve you better on your next visit. Best Regards, Lynne Choong Hotel Manager
真的很不错，负责寄存的小哥都能老远便认出我们，帮我们把箱子拿出来。房间宽敞浴室很大，观景太棒了。能俯视整个老城。物超所值。老城走路就行。楼下还是一所学校天天能看到他们上课。楼下几米就是蓝屋太赞了。
盲选踩了个大雷！凌晨从机场过来入住，房间阴森恐怖，灯光昏暗，潮湿阴暗，卫生还差，盖的杯子就两块白布上下包了一块用的破旧的毯子，上面全部是头发！一进去房间就感觉到一股莫名的寒意！昨天半夜差点就吓的提了行李想跑路！大家如果想体验脏乱破旧的👻屋就选这里吧！太可怕了，大家看图
离孩子爱玩的区域——巴都丁宜和直落巴巷有些远，但离槟城核心区很近。适合小年轻和老人。
早餐还不错，孩子很喜欢游泳池。离槟城核心区不远，购物餐饮方便。外面清真寺悠扬的念经声催人入睡。
不足：大堂的空调太冷了。倒是能看见远处的跨海大桥，但，湾景在哪？：）
位置就在蓝房子隔壁，隔壁还有大排档，吃饭方便
景色不错，门口还有槟城免费观光巴士。
窗户外就是海，有恒温游泳池
设施齐全，但稍显老旧
非常的一言难尽，酒店位置不错。在蓝屋隔壁，楼下有Maybank，有餐酒吧，步行可到老城区相关景点。但设施过于老旧。
设施陈旧，入住没有拖鞋还需要打电话要，房间的椅子还少一把，总结一句话就是位置不错，但是设施太过陈旧，床单什么的挺脏
设施：酒店设施齐全，洗衣服务没有使用，
卫生：还不错
环境：景色宜人，靠近海边。
服务：前台服务态度良好，效率高。房间服务质量不错。
前台服务很棒，特别是Sri先生。
餐厅和酒吧聚集的Chulia街都在步行距离之内。
酒店停车场有点难找，入口在一个店屋的柱子下面，旁边墙上用大字写着“Honda”。
推荐步行去Red Garden美食中心，那里的食物很棒，氛围很好，还有表演看。
饭店设备虽老，但是还是可以接受的。地点位置很好。在老城区中心，走路可以到城内的各个景点，附近也有很多的小吃店。
一个字，脏