酒店回复: Dear Valued Guest,Thank you for your thoughtful feedback. I am pleased to hear you enjoyed the hotel’s location, convenience, and the warm hospitality from our front desk and restaurant teams. However, I regret to learn about the housekeeping issue and sincerely apologise for the oversight. Your comments have been shared with our housekeeping team to ensure stricter attention to cleanliness moving forward. We appreciate your recommendation and hope to welcome you back for an even better experience. Best regards, Lynne Choong Hotel Manager
4.6分
豪华双床房
家庭亲子
设施:酒店设施齐全,洗衣服务没有使用,
卫生:还不错
环境:景色宜人,靠近海边。
服务:前台服务态度良好,效率高。房间服务质量不错。
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酒店回复: Dear Guest User,Thank you for sharing your feedback regarding your stay. I am pleased to hear that you enjoyed our facilities, found the environment pleasant, and appreciated the friendly and efficient service from our front desk and room service teams. Your comments are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Lynne Choong Hotel Manager
酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We are glad to hear that you enjoyed our central location and convenient access to the city’s attractions and nearby eateries. We appreciate your comments regarding our restaurant facilities, and your input will be taken into consideration for future improvements. We look forward to welcoming you back for another enjoyable stay. Best regards, Lynne Choong Hotel Manager
酒店回复: Dear Anonymous,Thank you for taking the time to share your experience. I am truly sorry to hear about the issues you encountered during your stay. The condition of the room you described is unacceptable, and we deeply regret the discomfort and distress caused. Please be assured that we take such feedback very seriously and will be investigating the matter thoroughly with our housekeeping and maintenance teams to prevent any recurrence. We sincerely apologise for the negative impression this has left and understand your decision to seek alternative accommodation. Best regards, Lynne Choong Hotel Manager
酒店环境不错,地理位置优越,交通十分便利,出行非常方便。从酒店出发,步行可以到达附近的餐馆和乔治市的景区。
前台工作人员和餐厅服务人员都非常好,待人热情,态度友善。
客房卫生稍微有点问题,床单和被子上毛发比较多,建议加强卫生。
酒店整体来说很好。
设施:酒店设施齐全,洗衣服务没有使用,
卫生:还不错
环境:景色宜人,靠近海边。
服务:前台服务态度良好,效率高。房间服务质量不错。
前台服务很棒,特别是Sri先生。
餐厅和酒吧聚集的Chulia街都在步行距离之内。
酒店停车场有点难找,入口在一个店屋的柱子下面,旁边墙上用大字写着“Honda”。
推荐步行去Red Garden美食中心,那里的食物很棒,氛围很好,还有表演看。
饭店设备虽老,但是还是可以接受的。地点位置很好。在老城区中心,走路可以到城内的各个景点,附近也有很多的小吃店。
这家酒店是一栋比较老的建筑,所以整体感觉很有年代感,我觉得还挺酷的哈哈!员工都非常友好,乐于助人。不过我不喜欢他们毛巾的味道,而且窗帘有点灰尘。总的来说,体验还行!(窗外的景色很棒!)旁边还有一座教堂,也挺不错的嘿嘿。
位置很好,有CAT免费巴士可以去遗产地。房间很大,泳池也很棒,我去的时候没人使用。房间里有些洗漱用品没有,但可以通过房间里的App要求,很快就送来了。
我们预订了一家带游泳池的酒店。这是一家老牌酒店,虽然到处都能看到一些老旧的痕迹,但房间很宽敞,住起来还挺舒服的。酒店附近有个能看到海的地方,景色很棒。可惜的是,我本来是冲着泳池来的,结果它很早就关了,这是我自己的疏忽吧。
入住和退房都很快。房间免费升级了,更大了也更舒服了。浴缸的下水盖有点问题,不过客房服务反应很迅速,很快就处理好了。谢谢!
如果你是中国人,千万别住这个酒店,你会因为这个酒店对槟城这个城市感到深深的恶心,没必要省这么点钱,让自己连觉都没法睡。房间味道极其刺鼻,被子像一个地毯一样,根本没法盖。床上还爬小蜘蛛。我实在受不了晚上11点退房跑旁边酒店。
整体还行,但我们很不走运,入住期间赶上TNB(马来西亚国家能源公司)维修,导致我们房间断电。不过酒店员工很友好,解释了所有的处理流程。