Leaking toilet, dirty curtains, broken tv remote, stale food in fridge, un-welcoming front desk, rooms have common door in the shared wall leading to heavy noise from other units
3.0分
其他
展开
Don't judge a book by it's cover.
From pulling into the bumpy parking lot to entering through a banged up door into the unusual hotel lobby set up I have ever seen. I was questioning if I made a wise choice. But the room itself was immaculate, like new and from the mattress to pillows and linen as comfortable as I have ever been in. The bathroom also everything looked brand new. It had an inside atrarium window and the AC was one of those portable jobs connected to the wall, but it worked
3.0分
其他
展开
Renovation
At first glance of the parking lot we were a little reluctant to enter the building. It could use a good cleaning. The main entrance is closed due to the building being renovated. This was not disclosed on the website. Or maybe I missed that disclosure??? We checked in and was educated on the additional $100 deposit which will be refunded in 7-10 business days after you check out and provided you don’t steal the towels. Went to our room and was pleasantly surprised on how clean it was. Very small room with portable air conditioning (assuming due to the renovating) but clean. Whewwww!! We had booked a king but had a queen bed. When I questioned why, apparently we must look old because the young lady that checked us in “upgraded” us to a handicapped room that has a walk-in shower. Otherwise we would have to step in and out of a bathtub. Ok, I get it, we are late 60’s but she should have given us the option. Ask if that’s acceptable, don’t just do it. Room had a miniature coffee maker but no coffee. Annoying if you’re an early riser. But lobby coffee, if you wait until 7am was pretty darn good. Breakfast room was clean with the usual continental choices. Waffles, bagels, cereal etc. All in all, not a horrible place to stay. Extra kudos to the young person that went out of their way to get me an extra pillow and did a great job of explaining why the “upgrade”. Very friendly and makes excellent coffee. I thank you.
4.0分
其他
展开
Could be better
I understand that the hotel is remodeling but portable air conditioners in rooms aren't great. The hallways and common areas were very warm. Carpets were dirty in the hall and in the room.....VERY sticky spot in front of the mini fridge. Large bathrooms were a plus but almost fell stepping out of the shower as the floor was SUPER slick when wet. Overall the hotel was quiet which was nice. Didn't eat the breakfast because we prefer to eat in our room and were told that wasn't allowed in a very unfriendly manner by the woman working in there.....and by "working" she was sitting at a table by the door on her phone. Not everyone wants to eat in the dining room. And shouldn't be forced to eat there.
酒店前台服务不错，房间设施不太好，早餐质量不好。
很不错的住处
强烈推荐，如果那个长头发的白人不在的话。
因为被大雪困住了，我没能赶到酒店，也没能呆在那里，我打电话要求退款，却联系不上任何人，当我联系上某人时，他们告诉我，我没有资格获得退款，所以你知道我永远不会再使用这个trip.com *********** priceless.com了，我要给你们写一篇非常非常差的评论
图片与酒店不符。我的空调是便携式空调。所以一半房间的空调温度是60度，另一半是76度。酒店的其他部分需要一些细心的维护。唯一的优点是浴室不错，床也很舒服。另外，我凌晨1点办理入住时，柜台没有人，所以花了30分钟才办理入住。
外面不安全，房间新装修好点。
接待不好
Leaking toilet, dirty curtains, broken tv remote, stale food in fridge, un-welcoming front desk, rooms have common door in the shared wall leading to heavy noise from other units
Don't judge a book by it's cover.
From pulling into the bumpy parking lot to entering through a banged up door into the unusual hotel lobby set up I have ever seen. I was questioning if I made a wise choice. But the room itself was immaculate, like new and from the mattress to pillows and linen as comfortable as I have ever been in. The bathroom also everything looked brand new. It had an inside atrarium window and the AC was one of those portable jobs connected to the wall, but it worked
Renovation
At first glance of the parking lot we were a little reluctant to enter the building. It could use a good cleaning. The main entrance is closed due to the building being renovated. This was not disclosed on the website. Or maybe I missed that disclosure??? We checked in and was educated on the additional $100 deposit which will be refunded in 7-10 business days after you check out and provided you don’t steal the towels. Went to our room and was pleasantly surprised on how clean it was. Very small room with portable air conditioning (assuming due to the renovating) but clean. Whewwww!! We had booked a king but had a queen bed. When I questioned why, apparently we must look old because the young lady that checked us in “upgraded” us to a handicapped room that has a walk-in shower. Otherwise we would have to step in and out of a bathtub. Ok, I get it, we are late 60’s but she should have given us the option. Ask if that’s acceptable, don’t just do it. Room had a miniature coffee maker but no coffee. Annoying if you’re an early riser. But lobby coffee, if you wait until 7am was pretty darn good. Breakfast room was clean with the usual continental choices. Waffles, bagels, cereal etc. All in all, not a horrible place to stay. Extra kudos to the young person that went out of their way to get me an extra pillow and did a great job of explaining why the “upgrade”. Very friendly and makes excellent coffee. I thank you.
Could be better
I understand that the hotel is remodeling but portable air conditioners in rooms aren't great. The hallways and common areas were very warm. Carpets were dirty in the hall and in the room.....VERY sticky spot in front of the mini fridge. Large bathrooms were a plus but almost fell stepping out of the shower as the floor was SUPER slick when wet. Overall the hotel was quiet which was nice. Didn't eat the breakfast because we prefer to eat in our room and were told that wasn't allowed in a very unfriendly manner by the woman working in there.....and by "working" she was sitting at a table by the door on her phone. Not everyone wants to eat in the dining room. And shouldn't be forced to eat there.