the room was nice and clean. they provide shampoo and conditioner and a bar of soap..the front desk staff are nice and very friendly.
4.0分
家庭亲子
It was better than I expected. And they used real eggs not powdered with their breakfast. Staff is very sweet and friendly
5.0分
情侣出游
Room was clean and well maintained. Staff was friendly. Room was a little small but a good value for the money.
5.0分
其他
The bed was very comfortable, shower was hot, room was clean and very organized, parking lot was lit very well and staff was very friendly.
5.0分
情侣出游
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The room was spotless! I have never stayed in a cleaner Hotel. I can tell the staff takes pride in their work. The staff was very helpful and friendly. Excellent customer service! They all made us feel at home.The breakfast was incredible! We never had to go out for breakfast at a restaurant. The breakfast choices were amazing and the food was kept good and hot and always delicious. I highly recommend Sleep Inn & Suites Pigeon Forge Downtown. I want to give a big thanks to the staff for a great weekend anniversary trip.
5.0分
家庭亲子
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We stayed here a couple nights over the weekend and really enjoyed our stay. The customer service was amazing and met all our needs. The room and bathroom were very clean and updated. The bed was super comfortable and I slept great. The bathroom was one of the best I’ve seen. And last, we loved the hot breakfast. One day we had fried eggs that were fresh with sausage patties and another we had scrambled eggs and sausage links. They offered home style potatoes each day as well as waffles and biscuits and sausage gravy. This breakfast filled us up for the whole day and we had gone to Dollywood and didn’t need to eat until 6 for dinner. If you want to get a 5 star hotel for an affordable price then stay here.
4.0分
其他
The room was super nice. The breakfast was delicious and filling. Staff super nice. I would definitely stay here again!
房间还算不错。员工很友好。离吃饭的地方和活动场所都很近。
早餐还可以，但服务糟糕透顶，清洁也做得一塌糊涂。毛巾脏兮兮的，房间里弥漫着一股难闻的气味，酒店的整体环境也好不到哪里去。没有肥皂，没有洗发水，只有一卷用过的卫生纸。我一日游回来后发现房间门没锁，他们也解释不了原因。
他们没有足够的工作人员，在您入住期间他们不会打扫您的房间，甚至不会倒垃圾。
the room was nice and clean. they provide shampoo and conditioner and a bar of soap..the front desk staff are nice and very friendly.
It was better than I expected. And they used real eggs not powdered with their breakfast. Staff is very sweet and friendly
Room was clean and well maintained. Staff was friendly. Room was a little small but a good value for the money.
The bed was very comfortable, shower was hot, room was clean and very organized, parking lot was lit very well and staff was very friendly.
The room was spotless! I have never stayed in a cleaner Hotel. I can tell the staff takes pride in their work. The staff was very helpful and friendly. Excellent customer service! They all made us feel at home.The breakfast was incredible! We never had to go out for breakfast at a restaurant. The breakfast choices were amazing and the food was kept good and hot and always delicious. I highly recommend Sleep Inn & Suites Pigeon Forge Downtown. I want to give a big thanks to the staff for a great weekend anniversary trip.
We stayed here a couple nights over the weekend and really enjoyed our stay. The customer service was amazing and met all our needs. The room and bathroom were very clean and updated. The bed was super comfortable and I slept great. The bathroom was one of the best I’ve seen. And last, we loved the hot breakfast. One day we had fried eggs that were fresh with sausage patties and another we had scrambled eggs and sausage links. They offered home style potatoes each day as well as waffles and biscuits and sausage gravy. This breakfast filled us up for the whole day and we had gone to Dollywood and didn’t need to eat until 6 for dinner. If you want to get a 5 star hotel for an affordable price then stay here.
The room was super nice. The breakfast was delicious and filling. Staff super nice. I would definitely stay here again!