酒店回复: Thank you for your feedback and for pointing this out. We understand the frustration of balancing in-person and phone interactions, especially during busy times. While our front desk staff strives to assist all guests—both those checking in and those calling in—we recognize the importance of prioritizing every guest. We will work on finding better ways to manage this balance and ensure a more seamless experience for all. Thank you for mentioning the excellence in hospitality you received at checkout. Our morning front desk lady will truly appreciate your kind words. We appreciate your understanding and hope to welcome you back for a smoother stay in the future.

酒店回复: Thank you for your feedback. We sincerely apologize for the cleanliness issues you experienced with the blankets. Your experience is very different from the majority of our reviews, where guests often compliment the cleanliness of our rooms. We will address this issue with our housekeeping team immediately to prevent it from happening again. We are pleased to hear that you found our staff friendly, and we appreciate you bringing this matter to our attention.

酒店回复: Thank you for your feedback! We hope to make your next stay even better. Happy travels!

酒店回复: Thank you for the excellent review! We’re thrilled you enjoyed your stay, from the clean rooms and comfortable beds to the pool and helpful staff. We truly appreciate your recommendation and look forward to welcoming you back.

酒店回复: Thank you for your kind words! We’re glad you enjoyed your stay and that our team was able to help return your friend’s iPad. We appreciate you staying with us and hope to welcome you back soon.

酒店回复: Thank you for the great feedback! We’re glad you enjoyed the clean gym and bathrooms, and we appreciate your support. We look forward to welcoming you back again.

酒店回复: Thank you for your kind words! We’re glad you enjoyed your stay and that our team could provide a clean, comfortable, and well-equipped room. We look forward to welcoming you back.

酒店回复: Thank you for your feedback. We’re glad you found our staff friendly and enjoyed the breakfast. We appreciate your comments on the room and bathroom, and we’ll take them into consideration for future improvements. We hope to welcome you back.

酒店回复: Thank you for your feedback! We’re glad our front desk team could assist you and make your stay more enjoyable. We appreciate you staying with us and hope to welcome you back.

酒店回复: Thank you for the excellent rating! We’re glad your first stay with us was enjoyable, and that our staff and cleanliness met your expectations. We look forward to welcoming you back again.