Everything was good except a few minor faucet problems in the shower. It’s a bit old and rusted therefore water was leaking from parts of the tube. Hallways were a little dirty along with the carpet but everything in the room was clean. The staff was great! Very courteous! I would have left a 5 star because of them but because of the plumbing issues is why I made it a 4 star
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酒店回复: Thank you for sharing your feedback. We’re glad to know you found the room comfortable and that our team made a positive impression on your stay. Your comments about the plumbing and hallways have been noted, and we’ll review them with our team to help us improve moving forward. We appreciate your input and hope to welcome you back again.
5.0分
情侣出游
Friendly staff, clean rooms that actually have a decent bathroom to accompany it! We enjoyed the outdoor seating area as well.
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酒店回复: Emma, thank you for sharing your feedback. We're glad to hear you enjoyed the friendly team, comfortable rooms, and outdoor seating area. Your comments are appreciated and help us continue to enhance the guest experience.
2.0分
其他
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I was really looking forward to this staycation because I chose this property specifically for the convenience of having a restaurant and bar on site. It was meant to be a surprise, relaxing birthday getaway for a friend — just one night, so I wanted everything to be easy and enjoyable without having to leave the property.
While the property itself is nice, the experience was very disappointing. To our surprise, the restaurant was closed for dinner, forcing us to go out — something we had hoped to avoid. We then planned to relax by the pool with drinks, but the bar never opened and the pool was full of bugs and debris, which made it unusable. We even tried to make the best of it by ordering food and eating by the pool with the fire pit on, but unfortunately, the fire pit was broken too.
The next morning, breakfast was delicious, but when we tried to order mimosas or Bloody Marys, we were told there was no champagne or ingredients available. I had to settle for coffee instead.
Overall, this stay was not what we expected or paid for. What was supposed to be a relaxing, convenient getaway turned into a frustrating experience. With a few operational improvements, this property could truly live up to its potential — but unfortunately, it missed the mark for us.
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酒店回复: Cassandra, thank you for sharing such detailed feedback about your visit. We're sorry your experience didn't match your expectations, especially after looking forward to a special staycation. Your comments about the amenities have been noted and will be shared with our team for review. We appreciate your suggestions and hope you'll consider giving us another opportunity in the future.
5.0分
其他
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This is an excellent hotel with so much restaurants and things to do around the Woodlands. Our stay was great! The beds and pillows were very comfortable. We definitely recommend this hotel.
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酒店回复: Blanca, it’s wonderful to hear you had a great time at Hotel Indigo Spring – Woodlands Area, an IHG Hotel. The team is delighted you found the accommodations so cozy and the location convenient for dining and entertainment. Thank you for recommending us, and everyone looks forward to welcoming you back soon.
5.0分
家庭亲子
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We had a wonderful stay at Hotel Indigo. Everything was VERY clean! The decor was exciting and interesting to admire. The rooms were spacious and nicely decorated with a bit of a retro theme throughout the hotel. We did not eat there as we had a very short stay, so cannot comment on the food. Beds were comfortable, air conditioning was ample.
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酒店回复: Christine, the team at Hotel Indigo Spring – Woodlands Area, an IHG Hotel, is thrilled you enjoyed your stay. It’s great to know you appreciated the spotless surroundings, creative decor, and comfortable accommodations. Thank you for choosing us, and we hope you’ll have time to experience the dining options on your next visit!
5.0分
商务出差
Nice place to stay, clean and friendly staff will stay again on our next trip to Houston TX.
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酒店回复: Anthony, it’s wonderful to hear you had a great time at Hotel Indigo Spring – Woodlands Area, an IHG Hotel. The team is delighted you appreciated the cleanliness and welcoming service. We’re looking forward to your next visit!
3.0分
情侣出游
Our room was only stocked and made one out of our 4 night stay . We had to call the front desk for house keeping and to restock the coffee bar
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酒店回复: Chyna, thank you for sharing your experience. The team appreciates you reaching out during your stay so your needs could be addressed. Your feedback is valuable and helps further enhance service for future guests.
5.0分
商务出差
This is the place to be if you’re going towards the Woodlands and don’t wanna spend too much money. Stop off in Spring. It’s awesome.
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酒店回复: Jeff, it’s wonderful to hear you had a great time at Hotel Indigo Spring – Woodlands Area, an IHG Hotel. The team truly appreciates your kind words and is pleased you enjoyed your visit to Spring. Everyone looks forward to welcoming you back on your next trip!
5.0分
其他
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Gorgeous and relaxing!
The location is so convenient, the hotel itself was beautiful, the rooms were spacious and extremely comfortable, and the staff was TOP NOTCH! The customer service we received was beyond amazing! Everyone was positive, courteous, and very thoughtful. I would highly recommend this hotel!!! I will definitely be staying there again!
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酒店回复: Erika, the Hotel Indigo Spring – Woodlands Area team is thrilled you found everything from the setting to the comfort of the rooms so enjoyable. The team members will be delighted to hear your kind words. Thank you for sharing your recommendation, and the team looks forward to welcoming you back for another memorable visit.
5.0分
情侣出游
I loved everything about my stay. Cleanliness, friendly staff, location…EVERYTHING!
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酒店回复: Thank you so much for sharing your kind words! We're thrilled to hear you loved your stay at Hotel Indigo Spring – Woodlands Area, an IHG Hotel, and that everything from the clean rooms to our friendly team made a great impression. We can’t wait to welcome you back for another visit soon.
Everything was good except a few minor faucet problems in the shower. It’s a bit old and rusted therefore water was leaking from parts of the tube. Hallways were a little dirty along with the carpet but everything in the room was clean. The staff was great! Very courteous! I would have left a 5 star because of them but because of the plumbing issues is why I made it a 4 star
Friendly staff, clean rooms that actually have a decent bathroom to accompany it! We enjoyed the outdoor seating area as well.
I was really looking forward to this staycation because I chose this property specifically for the convenience of having a restaurant and bar on site. It was meant to be a surprise, relaxing birthday getaway for a friend — just one night, so I wanted everything to be easy and enjoyable without having to leave the property.
While the property itself is nice, the experience was very disappointing. To our surprise, the restaurant was closed for dinner, forcing us to go out — something we had hoped to avoid. We then planned to relax by the pool with drinks, but the bar never opened and the pool was full of bugs and debris, which made it unusable. We even tried to make the best of it by ordering food and eating by the pool with the fire pit on, but unfortunately, the fire pit was broken too.
The next morning, breakfast was delicious, but when we tried to order mimosas or Bloody Marys, we were told there was no champagne or ingredients available. I had to settle for coffee instead.
Overall, this stay was not what we expected or paid for. What was supposed to be a relaxing, convenient getaway turned into a frustrating experience. With a few operational improvements, this property could truly live up to its potential — but unfortunately, it missed the mark for us.
This is an excellent hotel with so much restaurants and things to do around the Woodlands. Our stay was great! The beds and pillows were very comfortable. We definitely recommend this hotel.
We had a wonderful stay at Hotel Indigo. Everything was VERY clean! The decor was exciting and interesting to admire. The rooms were spacious and nicely decorated with a bit of a retro theme throughout the hotel. We did not eat there as we had a very short stay, so cannot comment on the food. Beds were comfortable, air conditioning was ample.
Nice place to stay, clean and friendly staff will stay again on our next trip to Houston TX.
Our room was only stocked and made one out of our 4 night stay . We had to call the front desk for house keeping and to restock the coffee bar
This is the place to be if you’re going towards the Woodlands and don’t wanna spend too much money. Stop off in Spring. It’s awesome.
Gorgeous and relaxing!
The location is so convenient, the hotel itself was beautiful, the rooms were spacious and extremely comfortable, and the staff was TOP NOTCH! The customer service we received was beyond amazing! Everyone was positive, courteous, and very thoughtful. I would highly recommend this hotel!!! I will definitely be staying there again!
I loved everything about my stay. Cleanliness, friendly staff, location…EVERYTHING!