酒店回复: Thank you so much for taking the time to share your experience with us. We’re thrilled to hear you enjoyed our new property, the room accommodations, and the convenience of our amenities. It’s also wonderful to know our valet team made a positive impression during your stay.We truly appreciate your kind words and look forward to welcoming you back again soon.
酒店回复: We’re sorry to hear that your experience with the taxi service at our entrance was so disappointing. We understand how discouraging it is to encounter unprofessional and discourteous behavior. While the taxi services operate independently, your feedback has been noted and shared with the appropriate parties for review. We appreciate you bringing this matter to our attention.
酒店回复: Thank you for your feedback regarding your experience with us at Conrad at Resorts World Las Vegas. This feedback is being passed along to our leadership team.
1人觉得有用
1.0分
甄选特大床房
家庭亲子
床单上还血🩸，好像是月经，酒店又旧，1480一晚
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酒店回复: Please accept our deepest apologies for the unacceptable condition of your room. Cleanliness and comfort are top priorities for us, and finding blood on the sheets is far below our standards. We understand how upsetting this must have been and truly regret the inconvenience caused. Your feedback is being taken very seriously, and we are addressing this with our housekeeping team to ensure such an incident never happens again.
酒店回复: Thank you for your feedback regarding your experience with us at Conrad at Resorts World Las Vegas. This feedback is being passed along to our leadership team.
酒店回复: Please accept our sincerest apologies for the experience you described. It is never acceptable for any guest to feel that our team lacks service awareness or professionalism. We understand how frustrating it must have been to encounter an attempt to downgrade your reservation and the impression that left. Your feedback is extremely important to us, and we are addressing this matter with our team to ensure it does not happen again. Our goal is always to provide the highest level of hospitality and respect for every guest’s booking and expectations.
酒店回复: Greetings, thank you for taking the time and sharing your feedback. We do apologize that your recent stay did not meet your expectations. We hope you will give us another opportunity to stay with us in the future. Thank you.
酒店回复: Greetings, thank you for taking the time and leaving us a great review! We would be honored to welcome you back to our Resort & ******! Thank you so for staying with us! Until next time!
酒店很新很不错 房间很好 酒店下面设施也很多 什么都能买得到 停车有40美元一晚的代客泊车，泊车的人态度非常好
风景还可以 酒店大概四年新 最差的体验要数门口的taxi 服务 住过的酒店里最差的 一位名叫Allan 的指挥taxi 的员工 非常粗鲁 不尊重客人 并和我说 “出租车只听我的 其他人都不听 不信你就自己叫” 非常高傲. 并和我说 就算投诉他酒店也拿他没办法 不敢相信五星级酒店会雇佣这样不专业的员工
一分钱一分货，如果你觉得便宜，那要求也不能太高。否则旅行质量会变得很差。别在里面的餐厅吃饭，太贵又难吃！服务还差，只有餐厅经理是合格的服务人员
床单上还血🩸，好像是月经，酒店又旧，1480一晚
🚨避雷｜女生独自住拉斯维加斯五星酒店，凌晨被刷卡闯进房间，我到现在想起来都后怕。没有电话、没有敲门、没有任何确认，工作人员直接刷卡开门，我人在床上被吓醒，脑子一片空白。一个女生在国外半夜被陌生人闯入房间，这已经不是服务问题，是赤裸裸的安全事故，最后只能提前逃离。投诉后酒店先用一百多刀想打发我。五星酒店，价格不低，连最基本的隐私都守不住，还谈什么高端体验？钱能退，阴影退不了。姐妹们，订之前请三思，别拿安全去赌运气。
酒店给的回复
房间宽敞舒适，但没有免费饮用水，需要自己购买。Junior套房的早餐非常糟糕。
一言难尽 停车之前是免费的 这次去要收费了 整体态度傲慢 没有服务意识 还想让我们降级去旁边希尔顿 说满房了 ***？？？请问了 我花钱是干嘛？
这与我心目中的康莱德标准大相径庭。房间宽敞、新颖。餐饮方面，虽然店面很多，但只有少数几家不错。美食广场（一半仍然关闭）真是令人失望。红尾酒吧对面的披萨很好吃……不确定Zouk/红尾酒吧周六是否繁忙。
指示牌上写着有往返机场/市区的班车，但当我询问时，礼宾部却说那是私人服务且需要收费。
对康莱德这个品牌彻底失望，在国内住过一次，觉得房间的装修用料非常低廉，工艺粗糙，本来以为只是个例。这次入住，基本确定这是它的特质了。它的定价算是偏高端的五星酒店，但感觉除了大堂像样点外，其它乏善可陈。
这家酒店还有一个坑，minibar的东西拿开30秒后就当你购买，所以基本上没冰箱可用（另一个冰箱是开不门的）。
房间没咖啡机或热水壶，更不用说备瓶免费的饮用水。
基本上，如果在旺季时不容易订到酒店，再如果价格与高分的三星酒店相当，是可以考虑的。
在大道的最边上，走路去各景点都可以，走路去大球有点儿远，需要开车。房间干净，楼下吃喝玩乐很方便。就是入住的时候需要等蛮久的，一定提前问好入住时间。