酒店回复: Thank you Bridget for being understanding with our key making situation. We appreciate your patience with the hardware malfunction.
1.0分
商务出差
原文
翻译提供方：Google
糟糕的住宿体验！总经理骚扰我们！
太糟糕了！总经理把我们赶出去并骚扰我们，因为我年迈的母亲在宾客区的家具上睡着了几分钟。
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酒店回复: Thank you Phelisea for your reply. I will say that your mother, who is not elderly, was "feet on our couch" sleeping from 12:18pm to 1:16 pm. Our cameras and audio show why you were asked to leave. Thanks , the GM
5.0分
情侣出游
原文
翻译提供方：Google
我们每年来城里一两次的时候都会住在这里。这里总是干净、舒适、温馨。床也很舒服。
5.0分
其他
原文
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住得真好！员工很棒！友好且干净整洁。我们来这里住过几次 - 以后还会继续住！
4.0分
其他
原文
翻译提供方：Google
我们遇到的唯一问题是早晨的水压不太好。这是我们第四次或第五次入住这家 Tru 酒店。以前从来没有遇到过问题吗？希望只是偶然……除此之外，我们很喜欢这个地方！！
酒店回复: Dana, thank you for your response and review but upon viewing your reservation, your room did not have a bath tub and I spoke with my staff that was here during your stay and none of them remember a discussion about anything being filthy. I do apologize that you did not have a great experience with us and I would like to discuss this more with you to get better clarification if you wouldn't mind calling our hotel at your earliest convenience. Thank you and I apologize for your experience.
5.0分
家庭亲子
My only suggestion has to do with the doors in the room. The entry door and bathroom door hinges need lubrication.
5.0分
其他
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Clean, comfortable, good price couple ivernight
All the staff we encountered were very friendly and professional. The first look at the hotel was bright and welcoming. The parking and the check-in was very easy. Our room was very clean and spacious. bathroom was clean with plenty of towels and the shower worked great! There were a lot of breakfast choices which we enjoyed.
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酒店回复: Thank you Nancy for the great review and comments and posting a couple pictures. It is much appreciated. TimGM
非常好，房间特大，前台特好
热水咖啡应有尽有～舒舒服服
工作人员很好，但钥匙制作者有问题，导致办理入住手续需要很长时间，而且我不得不晚点回来再拿钥匙，因为无法修复。除此之外，这是一次物有所值的住宿！
糟糕的住宿体验！总经理骚扰我们！
太糟糕了！总经理把我们赶出去并骚扰我们，因为我年迈的母亲在宾客区的家具上睡着了几分钟。
我们每年来城里一两次的时候都会住在这里。这里总是干净、舒适、温馨。床也很舒服。
住得真好！员工很棒！友好且干净整洁。我们来这里住过几次 - 以后还会继续住！
我们遇到的唯一问题是早晨的水压不太好。这是我们第四次或第五次入住这家 Tru 酒店。以前从来没有遇到过问题吗？希望只是偶然……除此之外，我们很喜欢这个地方！！
最糟糕的住宿体验
最糟糕的开始。顶盖上有黑点，我们房间楼上的人半夜不停地跺脚，有人大喊大叫，有人争吵，淋浴间的沐浴露已经用完了
浴缸还没打扫，太脏了，没法用。工作人员跟我争吵，很笨。
My only suggestion has to do with the doors in the room. The entry door and bathroom door hinges need lubrication.
Clean, comfortable, good price couple ivernight
All the staff we encountered were very friendly and professional. The first look at the hotel was bright and welcoming. The parking and the check-in was very easy. Our room was very clean and spacious. bathroom was clean with plenty of towels and the shower worked great! There were a lot of breakfast choices which we enjoyed.