The first room smelled like someone had just finished smoking in it. The desk person kindly switched me to another one, which was better. Until the people next to me spent all night screaming at each other and I could hear every word. Spare yourself. I have stayed here before and it was equally full of people who cannot keep their drama to themselves. It is also so full of people smoking pot that you can get a contact high walking through the parking lot. Never again.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the HomeTowne Studios Bordentown - McGuire AFB. I am very sorry to hear about the issues you may have encountered during your stay. It is disheartening to learn that the initial room odor and that you were disturbed by noise from other guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for choosing Red Roof. We hope you’ll consider visiting one of our other hotels within our brand family, where we are dedicated to ensuring a more enjoyable stay.Very truly yours,ReyRed Roof ManagementRediResponse Specialist
1.0分
其他
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Very unhappy with this booking
Everything about this booking was a mistake I would like part of my fee refunded, the room conditions and the room itself was in unsatisfactory working condition and still was given to us to check in to with no choice of changing rooms or any other option able from the staff
2.0分
家庭亲子
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The room was recently renovated, clean and fairly priced. People booking this property should know that the hotel has a large number of long-term guests, including families, who use the surrounding parking lot as their backyard.
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酒店回复: Dear David, Thank you for taking the time to leave a comment. We appreciate your comments regarding your recent stay at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB. We appreciate you sharing your experience with us. It's great to hear you found the room clean, recently renovated, and fairly priced. We also acknowledge your observation regarding our long-term guests and their use of the parking area. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for leaving your review and we hope to see you again in the future.Sincerely, AnthonioRed Roof Management RediResponse Specialist
1.0分
其他
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Lax tournament nightmare
Room wasn’t “ready” until 7:30 at night
Filthy
Door wouldn’t open and then would lock
Smelled horrible of smoke
Walls were black with dirt
Blood on ceiling
Tv didn’t work
Bed table had sticky residue
Just lightbulb in light no fixture
Air conditioning emitted foul odor and dust
Wiped wall with Clorox wipe just to make sure I wasn’t crazy
No other options bc huge lax tournament in town and everything was booked
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酒店回复: Dear Lisa,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios Bordentown - McGuire AFB. We sincerely appreciate your comments and we're deeply sorry to hear about the condition of your room. The issues you described, including malfunctioning door, smoke odor, dirty walls, blood on the ceiling, broken TV, missing light fixture, and foul-smelling air conditioning are far below our standards. Our goal is to provide a clean and comfortable stay for all our guests and we're disheartened that we did not achieve this during your visit.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,JoeRed Roof ManagementRediResponse Specialist
4.0分
其他
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It was cool with me
It was an ok experience. I'm not a high maintenance person so the motel got the job done and since we were at an amusement park, sleep was all we needed and that's what we got. You can tell thatost people live there but they're very kind and respectful "neighbors" lol. Would visit again, especially since it 20mins to both 6flags and Sesame Place. My only complaints were that the TV was really weird and the light in the bathroom went out.
5.0分
商务出差
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Had a person working on his car at 12am then he had some friends pull up so he could work on their vehicle. Normally not that bad but his friends decided they were comfortable leaning on my car. Big no no. I asked them not to, and in true ignorant fashion they caught attitudes lol. So the place is wonderful, but the people it can attract are trash.
1.0分
其他
This is the worst hotel I’ve ever stayed at. We ended up checking out early and paying for another hotel because it was so disgusting and loud.
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酒店回复: Dear Sara, Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios Bordentown - McGuire AFB. We sincerely appreciate your comments regarding your stay. We are very sorry you were unhappy due to the unclean room you reported as well as the unpleasant sound. You have our sincere apologies for all factors which interrupted the experience at our location. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,ShemarRed Roof Management RediResponse Specialist
4.0分
其他
Overall stay was good, can be better if it was more clean
2.0分
其他
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Maid didn't clean around the bed frame for a long time.. stopped and inch short and I found a broken coffee cup handle and much dirt.. type of place where homeless live and neighbors smoking pot outsid
风险自负
噪音大，破败不堪。房间电话坏了，墙壁沾满尼古丁，到处弥漫着**味。洗衣服很脏，上面还有头发。这可不是在空军基地。水压很差，马桶一直漏水，除非每次冲完水后都把盖子打开再塞进去。房间里甚至没有洗手液。每次暖气一开就很臭。门在外面，图片上没有显示。
Not worth the money saved
The first room smelled like someone had just finished smoking in it. The desk person kindly switched me to another one, which was better. Until the people next to me spent all night screaming at each other and I could hear every word. Spare yourself. I have stayed here before and it was equally full of people who cannot keep their drama to themselves. It is also so full of people smoking pot that you can get a contact high walking through the parking lot. Never again.
Very unhappy with this booking
Everything about this booking was a mistake I would like part of my fee refunded, the room conditions and the room itself was in unsatisfactory working condition and still was given to us to check in to with no choice of changing rooms or any other option able from the staff
The room was recently renovated, clean and fairly priced. People booking this property should know that the hotel has a large number of long-term guests, including families, who use the surrounding parking lot as their backyard.
Lax tournament nightmare
Room wasn’t “ready” until 7:30 at night
Filthy
Door wouldn’t open and then would lock
Smelled horrible of smoke
Walls were black with dirt
Blood on ceiling
Tv didn’t work
Bed table had sticky residue
Just lightbulb in light no fixture
Air conditioning emitted foul odor and dust
Wiped wall with Clorox wipe just to make sure I wasn’t crazy
No other options bc huge lax tournament in town and everything was booked
It was cool with me
It was an ok experience. I'm not a high maintenance person so the motel got the job done and since we were at an amusement park, sleep was all we needed and that's what we got. You can tell thatost people live there but they're very kind and respectful "neighbors" lol. Would visit again, especially since it 20mins to both 6flags and Sesame Place. My only complaints were that the TV was really weird and the light in the bathroom went out.
Had a person working on his car at 12am then he had some friends pull up so he could work on their vehicle. Normally not that bad but his friends decided they were comfortable leaning on my car. Big no no. I asked them not to, and in true ignorant fashion they caught attitudes lol. So the place is wonderful, but the people it can attract are trash.
This is the worst hotel I’ve ever stayed at. We ended up checking out early and paying for another hotel because it was so disgusting and loud.
Overall stay was good, can be better if it was more clean
Maid didn't clean around the bed frame for a long time.. stopped and inch short and I found a broken coffee cup handle and much dirt.. type of place where homeless live and neighbors smoking pot outsid