酒店回复: Olá, obrigado por compartilhar sua experiência. Lamentamos que o barulho do ar-condicionado e o desligamento ao sair do quarto tenham prejudicado sua estadia. Levaremos seus comentários à nossa equipe de manutenção para melhorar esses pontos. Agradecemos seu feedback e esperamos ter a oportunidade de proporcionar uma experiência mais confortável em sua próxima visita
酒店回复: Gracias por compartir su experiencia. Lamentamos mucho los inconvenientes que encontró en la habitacion, esto no refleja nuestros estándares o la calidad de nuestros servicios. Apreciamos que destaque la amabilidad de nuestro personal, y sus comentarios nos ayudarán a mejorar nuestros servicios para futuras estadías.
5.0分
其他
原文
翻译提供方:Google
房间很棒,布局合理,所有设施都运转良好。服务也不错;虽然有时没有打扫房间,但会提供额外的毛巾。
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酒店回复: Thank you for leaving a review! We love to know that you had a great time at our property, and hope to see you back soon!
5.0分
朋友出游
原文
翻译提供方:Google
一切都很棒,房间非常干净漂亮,服务也很好。
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酒店回复: Thank you so much for leaving such a wonderful review! We’re thrilled to hear you enjoyed your stay with us and hope to welcome you back soon.
1.0分
其他
Out of our 6 day stay our room wasn’t cleaned even once and we found black mold in our original room
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酒店回复: Thank you for your feedback. We’re very sorry to hear about the lack of housekeeping and the mold issue—this is not the standard we strive for. We will look into this immediately. Please contact us so we can address your concerns directly.
2.0分
其他
Toilet made water dripping sounds nonstop. Requested front desk to fix it, they promised to do so yet no one ever showed up to address the issue.
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酒店回复: Thank you for letting us know. We’re very sorry about the ongoing toilet issue and that our team didn’t follow through on the repair as promised. This is not the level of service we aim to provide. We’ll address this with our staff, and we appreciate you bringing it to our attention.
5.0分
朋友出游
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I always stay at this location whenever I go to Orlando! The staff is very friendly and nice! Mateo was a great big help! Will continue to stay here for my choice in Orlando!
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酒店回复: Thank you so much for your wonderful review and for being a loyal guest! We’re thrilled to hear that you always enjoy your stays with us and that our team — especially Mateo — helped make your visit a great one. We truly appreciate your continued support and look forward to welcoming you back on your next trip to Orlando!
一家舒适宜人的酒店,下次还会再来。
强烈推荐!满分10分。
一切都很好,酒店的好超出我的预期,真心推荐。
您好……一切都很好……但是空调噪音非常大……严重影响了住宿体验……而且我们离开房间时空调还会自动关闭……
备注:阳光很强烈,房间很热,我们到达时发现房间就像个桑拿房。
房间看起来很舒适,但是里面有蟑螂,这令人无法接受。另外,冰箱里应该放些饮料,哪怕只是水,即使要额外收费也行。
不过,我必须说,工作人员非常友好。
房间很棒,布局合理,所有设施都运转良好。服务也不错;虽然有时没有打扫房间,但会提供额外的毛巾。
一切都很棒,房间非常干净漂亮,服务也很好。
Out of our 6 day stay our room wasn’t cleaned even once and we found black mold in our original room
Toilet made water dripping sounds nonstop. Requested front desk to fix it, they promised to do so yet no one ever showed up to address the issue.
I always stay at this location whenever I go to Orlando! The staff is very friendly and nice! Mateo was a great big help! Will continue to stay here for my choice in Orlando!