酒店回复: We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again.
3.0分
商务出差
原文
翻译提供方：Google
靠近梅奥诊所
2.0分
家庭亲子
原文
翻译提供方：Google
不太喜欢。
5.0分
其他
原文
翻译提供方：Google
没有意见
3.0分
商务出差
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I typically stay at this hotel whenever I am at Mayo Clinic for treatments of medical conditions. Normally I don’t seem to have many issues with the hotel especially considering how much newer it is. This visit I had some issues with cleanliness and conditions with my room. The bathroom had random hairs in the shower and on the floor. The bed frame seemed to be broken because of the very loud squeak any time I moved in bed. There was some trash behind the desk on the window sill. I’m used to better standards at this location; especially given the price per stay. There are other new hotels that have been built around Mayo Clinic that I will try during my next visit to the area.
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酒店回复: Thank you for being a return guest and for taking the time to share your feedback. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations on this visit. Please rest assured that your comments have been shared with our housekeeping team to improve our service. We hope to regain your trust on a return visit.
5.0分
其他
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The lights seem to be out in the parking lot. It was extremely dark in the morning and hard to see to get to car. Seems unsafe. Lights need to be turned on.
Otherwise, excellent stay
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酒店回复: Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a great stay overall and appreciate your feedback on how we can be perfect next time. Thank you for your business, and please come again.
酒店需要维护。
酒店地理位置优越，离梅奥诊所很近。食物和酒吧还行。客房服务很差。他们不打扫卫生，只是扔垃圾和换毛巾。酒店条件很差。我们订了四间卧室。抽屉坏了，无法使用。保险箱坏了。卧室门打不开，因为电池没电了。酒店需要大量维护。
抵达酒店后，我们再次被安排入住比预订房间级别低的房间。这非常令人失望，我们以后不会再入住这家酒店了。
去梅奥诊所的绝佳选择
从酒店前往梅奥诊所医院非常方便。非常接近了。客房设有厨房。理想且靠近一切
这是一次快速的过夜旅行，然而当我打电话通知前台我们会晚点到达时，我不知怎么得到了预订（不是现场预订），并被告知她无法传递信息，因为我给她的卡号不是预订上的（预订上有），而且她在我开车时问我的所有问题都太多了，我真的回电话了，找到了实体酒店的一个人，告诉他们我的名字，告诉他们我们会晚点到达，他们感谢了我，就这样。
客房服务人员在上午 9:30 开始敲我们的门，10 点再次询问我们什么时候退房……退房时间是 11 点。所以这很奇怪。
但非常干净，我们在前台遇到的工作人员很友好。
非常友好且非常好的酒店
靠近梅奥诊所
不太喜欢。
没有意见
I typically stay at this hotel whenever I am at Mayo Clinic for treatments of medical conditions. Normally I don’t seem to have many issues with the hotel especially considering how much newer it is. This visit I had some issues with cleanliness and conditions with my room. The bathroom had random hairs in the shower and on the floor. The bed frame seemed to be broken because of the very loud squeak any time I moved in bed. There was some trash behind the desk on the window sill. I’m used to better standards at this location; especially given the price per stay. There are other new hotels that have been built around Mayo Clinic that I will try during my next visit to the area.
The lights seem to be out in the parking lot. It was extremely dark in the morning and hard to see to get to car. Seems unsafe. Lights need to be turned on.
Otherwise, excellent stay