我们住了一晚,对酒店和餐厅非常满意。我们一般会选择 Premier Inn,因为你知道会发生什么,尽管我们确实偶尔会感到失望。这里没有失望。入住方便,房间干净宽敞,餐饮优惠。我们对两道菜晚餐、饮料和早餐的花费非常满意。晚餐的食物很好,自助早餐也很棒。员工很多,都很友好、周到。额外的福利是我们不用付停车费——二月份之前都是免费的
2.0分
其他
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我们通常不会遇到任何问题,我们更喜欢 Premier Inn 的公司客房。不推荐这家酒店,因为房间里的窗户都不能打开。我们住在一间底层房间,要求换到一间可以打开窗户的房间。接待处的女士问了经理,我们被告知所有房间都没有可以打开窗户的!除非天气很热,否则我们讨厌空调,为什么禁止新鲜空气?这不是公司的政策,因为我们住过其他 Premier Inns,那里的窗户可以半开着,可以呼吸新鲜空气。我的丈夫有哮喘,所以空调是绝对不行的,我不敢想象再过滤的空气有多脏,我们今早醒来时,喉咙很干燥,因为我们不习惯。
I’m writing to share how wonderful our recent stay was on Saturday 28th February through to Sunday 1st March, when my wife and her entire family — 17 of us in total — stayed together. From the moment we arrived, we were warmly welcomed by Daniel, whose friendliness and professionalism immediately set the tone for our visit. He was incredibly pleasant and helpful, and that first impression truly makes all the difference — especially with such a large group. When we all came down for our meal around 5:45pm, Daniel and his colleague went above and beyond to look after us. Despite a few items on the menu being unavailable, Daniel handled the situation brilliantly. He kindly allowed us to choose alternative meals of a slightly higher value at no extra cost, which was a thoughtful and much-appreciated gesture. Coordinating 17 people with different orders and requests can’t be easy, yet nothing was too much trouble. His calm manner, efficiency, and genuine desire to ensure we had a great experience did not go unnoticed. I honestly take my hat off to him — I certainly couldn’t have managed a group that size with such ease and professionalism. The service we received was absolutely outstanding, and if we are ever staying in Scarborough again, we would not hesitate to return. Thank you once again from all of the Crossman family and the rest of our party. Dean Crossman
3.0分
情侣出游
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Stayed for one night. The noise from the room above was unbelievable - I don’t think the occupants of that room were being particularly noisy, but the floorboards were incredibly squeaky. Room wasn’t the cleanest - particularly the back of the toilet which looked like it’s never been cleaned. Room was very dusty too. Breakfast wasn’t great either - bacon was cold, floor was very sticky. Whitbread are clearly cutting staffing levels to a bare minimum which is impacting on standards. A previously decent chain feels like it’s now the new ‘Travelodge’.
3.0分
商务出差
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The staff are amazing and go above and beyond to help in anyway possible. I had an issue with a stained mattress protector. This is rare as I use Premier inn alot.
4.0分
其他
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Nice hotel, pleasant staff, let down a little by breakfast. Had to wait quite a while for the hot food to be cooked and wasn’t topped up enough, one person cooking was not enough for a very full hotel at half term! Also guy cooking should have worn some kind of apron not a big thick jumper not very hygienic.
会再来
这家酒店很棒,和这个连锁酒店的其他酒店一样。非常干净!从火车站步行35分钟即可到达,沿途会经过风景如画的皮舍姆公园(也叫和平岛)。房间里有浴缸,从窗户可以看到水上乐园的景色。要去海边,沿着酒店左侧的小路走,穿过停车场。那里的海边非常漂亮!
抵达后,我们很轻松地办理了自助入住,没有任何问题。我们住在顶楼,景色优美。房间很大,有空调,这很棒,因为根本不能打开窗户。我洗澡时水不热,只是温热,这不是很好。每次我们进入接待处,都能闻到一股难闻的气味,像脏尿布/污水的味道。我认为住在酒店的客人应该享受免费停车,因为 24 小时停车费为 7.20 英镑,而且有通知说要涨到 7.90 英镑!一瓶水要 2.70 英镑,这真是迪克·特平 (Dick Turpin) 的风格。停车场对面的酒吧可以快速吃点东西,但酒吧看起来很破旧,需要彻底清洁。总的来说,81 英镑加上一晚的停车费还算合理。
我们住了一晚,对酒店和餐厅非常满意。我们一般会选择 Premier Inn,因为你知道会发生什么,尽管我们确实偶尔会感到失望。这里没有失望。入住方便,房间干净宽敞,餐饮优惠。我们对两道菜晚餐、饮料和早餐的花费非常满意。晚餐的食物很好,自助早餐也很棒。员工很多,都很友好、周到。额外的福利是我们不用付停车费——二月份之前都是免费的
我们通常不会遇到任何问题,我们更喜欢 Premier Inn 的公司客房。不推荐这家酒店,因为房间里的窗户都不能打开。我们住在一间底层房间,要求换到一间可以打开窗户的房间。接待处的女士问了经理,我们被告知所有房间都没有可以打开窗户的!除非天气很热,否则我们讨厌空调,为什么禁止新鲜空气?这不是公司的政策,因为我们住过其他 Premier Inns,那里的窗户可以半开着,可以呼吸新鲜空气。我的丈夫有哮喘,所以空调是绝对不行的,我不敢想象再过滤的空气有多脏,我们今早醒来时,喉咙很干燥,因为我们不习惯。
当我们到达时,整个高级旅馆都散发着恶臭,大堂、电梯等,我们在那里的整个晚上都散发着发霉的旧尿液和垃圾的味道。我目前怀孕了,并且在与气味作斗争,所以这对我来说非常困难,我的儿子也在与它作斗争。当我们到达房间时,虽然房间闻起来很好,但要么是腹泻,要么是其他可怕的东西被倒进了厕所,因为这绝对是一场灾难,对于我儿子来说,发现它非常令人震惊。床上用品上有很多黑痕,看起来不干净。我们非常失望,因为这对我们来说是一年一度的旅行,我们回来的原因是因为我们上次有过如此美妙的经历。
I’m writing to share how wonderful our recent stay was on Saturday 28th February through to Sunday 1st March, when my wife and her entire family — 17 of us in total — stayed together. From the moment we arrived, we were warmly welcomed by Daniel, whose friendliness and professionalism immediately set the tone for our visit. He was incredibly pleasant and helpful, and that first impression truly makes all the difference — especially with such a large group. When we all came down for our meal around 5:45pm, Daniel and his colleague went above and beyond to look after us. Despite a few items on the menu being unavailable, Daniel handled the situation brilliantly. He kindly allowed us to choose alternative meals of a slightly higher value at no extra cost, which was a thoughtful and much-appreciated gesture. Coordinating 17 people with different orders and requests can’t be easy, yet nothing was too much trouble. His calm manner, efficiency, and genuine desire to ensure we had a great experience did not go unnoticed. I honestly take my hat off to him — I certainly couldn’t have managed a group that size with such ease and professionalism. The service we received was absolutely outstanding, and if we are ever staying in Scarborough again, we would not hesitate to return. Thank you once again from all of the Crossman family and the rest of our party. Dean Crossman
Stayed for one night. The noise from the room above was unbelievable - I don’t think the occupants of that room were being particularly noisy, but the floorboards were incredibly squeaky. Room wasn’t the cleanest - particularly the back of the toilet which looked like it’s never been cleaned. Room was very dusty too. Breakfast wasn’t great either - bacon was cold, floor was very sticky. Whitbread are clearly cutting staffing levels to a bare minimum which is impacting on standards. A previously decent chain feels like it’s now the new ‘Travelodge’.
The staff are amazing and go above and beyond to help in anyway possible. I had an issue with a stained mattress protector. This is rare as I use Premier inn alot.
Nice hotel, pleasant staff, let down a little by breakfast. Had to wait quite a while for the hot food to be cooked and wasn’t topped up enough, one person cooking was not enough for a very full hotel at half term! Also guy cooking should have worn some kind of apron not a big thick jumper not very hygienic.