酒店回复: Vielen Dank für die sehr schöne BewertungHerzliche Grüße
5.0分
家庭亲子
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Room and common areas are very nice and clean. Check in staff very friendly. Good location near everything. Rooms are spacious and I would feel comfortable staying a week rather than a night.
酒店回复: Thanks for the super review Gary
5.0分
商务出差
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Very friendly and helpful staff. The shuttle driver was outstanding and very helpful. The hotel is extremely quiet and peaceful. The suite was amazing!! I will never stay anywhere else!
酒店回复: Thank you for the very nice review
4.0分
其他
Awaiting staff and housekeeping to return my regarding items I accidentally left at hotel .
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酒店回复: Thank you for the feedback. If you do not hear back soon, please call and ask for Kendra (GM)
3.0分
其他
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The very bad no good weekend.
So overrall the hotel was good but the weekend seems to be a lot, the staff was not that friendly. To be honest there were in plain clothes and I didnt know who worked there and who didnt. I would give this hotel 4 stars, staff needs to work on hospitality. Rooms were great, lobbys were clean. By the second night i was there they were out of towels for the guest.
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酒店回复: Thank you for taking the time to let us know how your stay went. I am so sorry that my front desk was not very friendly. We will be using your experience as a training opportunity.
4.0分
家庭亲子
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We really enjoyed the high ceilings in our spacious suite. The water was hot, kitchenware was well stocked with enough utensils to prepare meals. I wasn’t a fan of the beds or bedding. Hot breakfast with plenty of options and also guests could enjoy cooked to order meals and reception hour. I’d definitely recommend!
酒店回复: Thank you for taking the time to let us know how your stay was.
2.0分
其他
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Started off suspect. Arrived after check-in time and was given a room that was nowhere near what I reserved. I was told that the King suite was not available. Not sure how i could reserve it. Later the staff found a room close to what I reserved but not exactly. accommodations were JUST ok. The pictures are much better than the actual room. Will not stay here again.
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酒店回复: Thank you for taking the time to let us know how your stay was. I am so sorry that your stay was not a perfect 10. The team strive to exceed all of our guest expectations, and it looks like we fell short. Please know your feedback will be shared with the team.
4.0分
其他
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Nice room, clean and very large. Front desk check-in staff offered poor service. The staff found it more important to visit amongst themselves rather than checking in guests. Bar restaurant served good food. Indoor pool and gym facilities were nice as well.
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酒店回复: Thank you Timothy for the feedback. I have shared the information the GM
3.0分
商务出差
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Stayed here before and it’s an alright spot. The real reason I ding them in my rating is they charge for parking… what hotel charges for self parking that isn’t located downtown of a major city? Oh well, this will be my last time at this property, there are many other locations close to this one, and I plan on giving them a try before I’d return here.
($10 a night for parking, no valet, in case anyone was curious)
酒店回复: Thank you for the review Brandon
5.0分
其他
Awesome place to stay. Courteous staff, clean all around and great breakfast options.
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酒店回复: Thank you for taking the time to rate the hotel a 10 out of 10 we look forward to welcoming you back
非常好的酒店，干净，大房间和非常友好的工作人员。
Room and common areas are very nice and clean. Check in staff very friendly. Good location near everything. Rooms are spacious and I would feel comfortable staying a week rather than a night.
Very friendly and helpful staff. The shuttle driver was outstanding and very helpful. The hotel is extremely quiet and peaceful. The suite was amazing!! I will never stay anywhere else!
Awaiting staff and housekeeping to return my regarding items I accidentally left at hotel .
The very bad no good weekend.
So overrall the hotel was good but the weekend seems to be a lot, the staff was not that friendly. To be honest there were in plain clothes and I didnt know who worked there and who didnt. I would give this hotel 4 stars, staff needs to work on hospitality. Rooms were great, lobbys were clean. By the second night i was there they were out of towels for the guest.
We really enjoyed the high ceilings in our spacious suite. The water was hot, kitchenware was well stocked with enough utensils to prepare meals. I wasn’t a fan of the beds or bedding. Hot breakfast with plenty of options and also guests could enjoy cooked to order meals and reception hour. I’d definitely recommend!
Started off suspect. Arrived after check-in time and was given a room that was nowhere near what I reserved. I was told that the King suite was not available. Not sure how i could reserve it. Later the staff found a room close to what I reserved but not exactly. accommodations were JUST ok. The pictures are much better than the actual room. Will not stay here again.
Nice room, clean and very large. Front desk check-in staff offered poor service. The staff found it more important to visit amongst themselves rather than checking in guests. Bar restaurant served good food. Indoor pool and gym facilities were nice as well.
Stayed here before and it’s an alright spot. The real reason I ding them in my rating is they charge for parking… what hotel charges for self parking that isn’t located downtown of a major city? Oh well, this will be my last time at this property, there are many other locations close to this one, and I plan on giving them a try before I’d return here.
($10 a night for parking, no valet, in case anyone was curious)
Awesome place to stay. Courteous staff, clean all around and great breakfast options.