酒店回复: Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed the environment, experienced the friendliness of our team, and found communication in English smooth and convenient. It is also our pleasure to know that you consider us a trustworthy choice for both business and leisure travel. We truly appreciate your recommendation and look forward to welcoming you back at Oakwood Premier Cozmo Jakarta. Sincerely, Oakwood Management
点评来源 Trip.com
4.8分
一卧室豪华公寓
商务出差
设施:设施很齐全 就是有些年头了 电视还要付费看网飞… 五星的标准 有点….
卫生:卫生很OK
环境:楼下蛮方便的 小超市也有 星巴克那些都有
服务:服务中规中矩
展开
酒店回复: Dear Valued Guest, Thank you for the amazing rating! We are glad to hear that you found our location convenient, with nearby amenities such as the supermarket and retails. We appreciate your feedback regarding our facilities. While some of our rooms reflect an older design, we are pleased to share that several of our units have recently been refurbished to offer a more updated and comfortable experience. We also appreciate your remarks regarding service and cleanliness. While we are pleased that the cleanliness met your expectations, regarding the service our team strives to deliver warm and attentive hospitality, and we will use your feedback to strengthen our training and consistency. Thank you again for your valuable input. We hope to have the opportunity to welcome you back at Oakwood Premier Cozmo Jakarta. Sincerely, Oakwood Management
酒店回复: Dear Valued Guest, Thank you for the Outstanding rating! We’re thrilled to hear you enjoyed our service and the birthday surprise prepared by our team. It’s always our pleasure to make special moments even more memorable. We look forward to welcoming you back at Oakwood Premier Cozmo Jakarta. Sincerely, Oakwood Management
酒店回复: Dear Valued Guest, Thank you for sharing your feedback. We would like to clarify that bottled water has been replaced with an in-room water dispenser, offering fresh drinking water at any time, which many of our guests find more convenient and environmentally friendly. We also sincerely apologize for the confusion with the front desk phone number. Clear in-room communication is essential, and your comments highlight an area where we need to improve. We will immediately review our room instructions and labeling to ensure they are intuitive and easy to follow for all guests. We’re equally sorry that the buffet did not meet your expectations. Guest feedback is invaluable in helping us refine our offerings, and we will share your comments with our culinary team to evaluate how we can enhance both variety and overall experience. We regret that we fell short during your stay. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Oakwood Management
酒店回复: Dear Valued Guest, Thank you for the excellent rating! We are delighted to hear that you enjoyed your stay in our spacious, clean with a good view of our One Bedroom Executive King Apartment also it is a great to know that our location added a convenience to your stay. We appreciate your kind mention of the breakfast and your recommendation of the porridge with chicken and scrambled eggs was to be your favourite. We thank you for the review and we look forward to welcoming you back at Oakwood Premier Cozmo Jakarta. Sincerely, Oakwood Management
5.0分
一卧室行政双床公寓
商务出差
不错不错不错不错不错不错不错不错不错不错不错不错
展开
酒店回复: Dear Valued Guest, Thank you for your excellent rating and for sharing your experiences at Oakwood Premier Cozmo Jakarta. We are glad you enjoyed your stay and we look forward to welcoming you back at Oakwood. Sincerely, Oakwood Management
住宿环境棒,服务人员态度特别好,用英语沟通起来无障碍,适合商务及旅行办理入住,完全可以信赖的酒店啊啊啊啊
设施:设施很齐全 就是有些年头了 电视还要付费看网飞… 五星的标准 有点….
卫生:卫生很OK
环境:楼下蛮方便的 小超市也有 星巴克那些都有
服务:服务中规中矩
这地方还不错,或许每个房间都可以做隔音处理,这样可以避免打扰到其他住客。我觉得这样能有更多隐私,对大家来说是双赢的解决方案。
酒店服务完善,那天我生日酒店还准备了生日蛋糕 很惊喜
服务太差了!房间没有瓶装水,这么贵的酒店竟然不提供瓶装饮用水。前台电话号码没有明显标注,我专业的通信工程师都不知道怎么拨号到前台。自助餐太简单了!不建议入住。
酒店地理位置优越,就在市中心,早餐也很棒。不过,酒店入口有点难找——从主干道拐进来后,记得要再左转才能找到入口。
前台办理入住和退房手续高效又友好。房间宽敞舒适,设施齐全——有厨房、洗衣设施和独立的超大卧室。房间干净整洁,维护得很好。自助早餐种类丰富,食物和饮品选择多样,味道也很棒。用餐环境宜人,客户服务周到。47楼的健身房器材种类合理,有自由重量器械、跑步机,而且视野绝佳。
酒店位置、设施和早餐都挺令人满意的。虽然有TOTO的卫洗丽,但开关不太好找。有大号饮水机,所以不用担心水的问题。不过,叫Grab的时候要注意,酒店有两个门,有司机就走错了。
预定的是两室一厅,厨房的厨具齐全,可简单做饭。房间面积大,干净整洁,视野好,地理位置优越。常规印尼酒店早餐,推荐粥➕鸡肉➕炒蛋(scrambled)
不错不错不错不错不错不错不错不错不错不错不错不错