酒店回复: Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail. As you know, we have good access to the public transportations such as JR, Metro and Tokyo Monorail within 7-10minutes by walk. Any guests who visit our hotel either on sightseeing or on business, get an easy access to most of the places. However, we sincerely apologize for the inconvenience caused by the toilet malfunction, which was reported. Thank you for bringing this to our attention, we will work to improve this situation by ensuring proper coordination between our staff and the responsible department, striving to ensure our guests enjoy a comfortable stay.Again, we appreciate that you have taken the time to provide us with your feedback. We sincerely hope you will grant us another opportunity in the future to extend you a better stay experience and replace any negative impressions with a more positive one.Front Office Manager
酒店回复: Thank you for staying at Mitsui Garden Hotel Shiodome Italia-gai.We also appreciate you sharing your feedback after your stay.We apologize for any inconvenience caused during your stay.We are making preparations to enable smooth check-in procedures via machines, but we deeply regret any lack of consideration on the part of our staff and the unpleasant look on their faces when welcoming you.We would also like to deeply apologize for any issues with the room you stayed in.We will share this matter with our cleaning manager and strive to ensure that this never happens again.We will share your comments with all staff, review our customer service practices, and strive to create an environment where you can feel safe and secure.Thank you very much for your valuable feedback.Front Office Manager
酒店回复: Thank you for staying at Mitsui Garden Hotel Shiodome Italia-gai.We were delighted to read your kind comments about our front desk and restaurant staff during your stay.We strive every day to provide the best possible service for our guests.We are extremely pleased and grateful to receive such feedback from you.We will not rest on our laurels and will continue to strive to provide the best possible service for our guests.Thank you for taking the time to share your feedback with us.We look forward to welcoming you again.Front Office Manager
酒店回复: Thank you for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are very pleased to hear that you were satisfied with various aspects of our hotel, including the guest room, storage space, view from the window, and location.It gives us great pleasure to be able to provide you with a satisfying stay.We will not rest on our laurels and will continue to strive to provide a comfortable environment and even better service.Thank you for taking the time to share your feedback with us.We look forward to welcoming you back.Front Office Manager
酒店回复: Thank you for staying to Mitsui Garden Hotel Shiodome Italia-gai and we very much appreciate your detailed review of the hotel. We are very delighted to learn that you were satisfied with your stay. Especially thank you for your lovely comments about our hotels' neighborhood and our room size.As you mentioned, our hotel is located in a very central area and that makes it easy to get around Tokyo. We are also surrounded by nice restaurants, cafes and bars worth trying.Also, we are very pleased to hear that you had a comfortable stay with your family in our spacious room.Let me stress once again, your feedback is truly valuable. Thank you again and hope to welcome you back at Mitsui Garden Hotel Shiodome Italia-gai. Front Office Manager
酒店回复: Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We also sincerely appreciate you sharing your impressions after your stay. Our hotel is located a 7-minute walk from the nearest JR Hamamatsucho Station. Shiodome Station and Shimbashi Station are also within walking distance, and we have received many compliments from guests about the convenient access to major sightseeing spots in Tokyo. We are committed as a hotel team to providing hospitality that is attentive to our guests' feelings. We will continue striving to further improve our services, and we would be delighted if you choose to stay with us again in the future. Front Office Manager
5.0分
标准房, 2 张床
朋友出游
设施：很好
卫生：不错
环境：周围很安静的街区 适合走走逛逛 离大门站步行8分钟 周边有很多美食 走到新桥也不远
服务：很好 每次来东京的选择
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酒店回复: Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are very pleased to see that you enjoyed your stay.We hope you will consider staying with us again if you have the opportunity.We look forward to welcoming you again.Front Office Manager
酒店回复: Thank you for staying to Mitsui Garden Hotel Shiodome Italia-gai and we very much appreciate your detailed review of the hotel. We sincerely apologize for any inconvenience caused during your stay.Regarding garbage collection, we will share this feedback with our cleaning staff and strive to improve the quality of our cleaning services.We will share your review with our staff and will use your opinion as a reference in our further improvement. We will continue our efforts to give guests more pleasant stay. We certainly hope you will choose to stay with us again on your next visit to Tokyo.Front Office Manager
酒店回复: Thank you for staying to Mitsui Garden Hotel Shiodome Italia-gai and we very much appreciate your detailed review of the hotel.
We sincerely apologize for being unable to assist you regarding the loss of your credit card.
While we maintain a lost and found system for items found within the hotel, we were unable to locate your card on this occasion.
Moving forward, we will further strengthen our patrols throughout the hotel and remain committed to creating a space where our guests can stay with peace of mind.
Front Office Manager
酒店回复: Thank you for staying to Mitsui Garden Hotel Shiodome Italia-gai and we very much appreciate your detailed review of the hotel.
We are delighted to learn that you are satisfied with our large public bath on the 13F.
Our hotel offers very unique service for our guests to enjoy the large public bath free of charge during their stay. You can enjoy your bath time with pleasure of a large bath and release your tiredness after business or sightseeing.
Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai.
Front Office Manager
位置在大门地铁站附近，大门站有直达羽田或成田的地铁。步行可以到东京塔或银座，汐留站坐车四站可以到台场，离新宿或涩谷也是大概地铁五六站。宾馆环境好，房间够大，唯一遗憾是我们住的房间智能马桶那个喷淋事坏的，和前台说了，也没修好，日本的卫生纸懂得都懂，是那种溶于水非常薄的😂。宾馆楼下7-11.全家，罗森都有，小饭馆需要步行到大门站附近，部分高层楼房间可以看到东京塔。
因为室友想要故地重游 选了这家… 真的是又贵又没有任何亮点… 真的很贵！完全不值得
说下环境 唯一可以给高分的地方 周围很漂亮 闹中取静的感觉
服务是没有的 前台几个人 年轻的日本小姐姐还行 老妇人拉着张臭脸给谁看… 隔了几天又住 感觉更不好了… 入住非要让我机器办理 明明前台办理更快 有空位也不让我去 给了日本人
卫生很不满意 第一次入住 厕所墙壁到处贴着头发丝儿… 第二次入住 直接毛巾上沾这一坨灰…
半夜睡觉 那个脚灯忽明忽暗 还关不掉… 还有有室友 忽然一个人不得吓死
这次已经是第三次入住了，再一次感受到了成熟的发达国家的成熟的酒店服务行业的细致、周到：一次是入住期间小朋友扣破了鼻子把床单弄脏，和前台沟通想赔偿损失，前台工作人员非但不要求赔偿，还马上登记了房间号并及时安排更换床单；另一次是小朋友在餐厅用餐把果汁弄洒了，餐厅工作人员马上帮助清理和收拾，并安排了新的餐桌以供继续用餐。这些也许只是酒店员工工作中的两件小事，但是，却让作为客人的我们感受到了无尽的温馨与体贴。
地理位置距离地铁站 银座商业步行街 以及东京铁塔，都是步行10到20分钟的样子，因为需要走一段时间，所以性价比很高，房间内部空间也比较大，相当于国内全季亚朵的水平
房间内部有一个很大的沙发床，可以用来放一些杂物，内部空间放两三个行李箱毫无压力，住的这个房间窗外风景也不错，酒店所在的这附近一条街都是橘黄色的外墙面，很有感觉。
酒店冰箱会赠送一些饮料，每次打扫清洁阿姨都会补满，楼下有很多24小时营业的便利店，非常方便
入住也可以自己用机器加护照，实现全自助无接触入住
房间在东京来说应该算大了，干净卫生，双人房加床一家三口住的很舒服。离jr滨松町或者地铁大门站大概10分钟左右，我觉得挺方便，周围也有很多小超市或食店
房间在东京算大，勉强可以打开2 个大箱子。 位置距离地铁站大概8-10 分钟左右～ 附近有两家咖啡都不错
一家是comfort 一家是 byon bay
设施：很好
卫生：不错
环境：周围很安静的街区 适合走走逛逛 离大门站步行8分钟 周边有很多美食 走到新桥也不远
服务：很好 每次来东京的选择
在日本其他地方住过三井花园酒店，莫名对这个品牌的酒店有了滤镜，所以这次东京之行也选了三井花园酒店，只能说这家三井花园跟别家是有区别的。
交通：虽说是处于汐留、大门、新桥站之间，但去哪个站都不近，以我们的行程来说，没有机会去汐留站。新桥站离酒店最远，但是去很多景点基本上都会提示在新桥站进出。后面几天我们尽量选择转线回到大门站步行回酒店，因为真的近很多。这次订这家酒店，再次提醒我，下次一定要住在大站旁边，这样会省很多时间。
卫生：不过不失吧，但有一天打扫完，服务生忘了倒垃圾，我们回到酒店看到整袋垃圾放在房间内的走道上。
设施：不过不失，该有的都有，但没有显得很高级。
环境：我们订的是双床房，我的睡眠又不好。所以我们办理入住时要求分配比较安静的房间，但是被告知双床房都是靠近列车轨道那边，所以都能听到列车经过的声音，无奈只能选择低层一点的房间，这样会比较没那么吵。
大堂比较小，幸运地没有遇到其他评论说的那个黑脸的日本前台女生
前台资深点的员工各方面都很不错，资浅的感觉遇到外国人要说英语会有种紧张怯懦感。
重点是，有天晚上从房间去13楼买水回到房间没在意，第二天发现信用卡找不到了。不是掉在走廊就是在房间，死活找不到了，问了酒店也没消息。不知道被别的客人捡走了，还是在房间地上被外国清洁小哥小妹拿走了
相对来讲酒店有点老旧了，总体还算干净，顶楼有大浴场，因为靠近公司所以每次出差都住这里。来旅游的外国人较多。在意大利街这里，周围都是办公楼。从银座taxi 只要2000日币