酒店回复: Dear Valued Guest,Thank you for staying at Cross Hotel Osaka and for your perfect rating feedback.We are glad to hear that you are satisfied with your recent stay. Your kindness and positive comments are truly encouraging for our team.We will continue our effort to provide the best service to all our guests.Should there be any chances for you to come back and visit Japan in the future, we certainly hope that we can welcome you again here in Osaka.Warm regards, Cross Hotel Osaka

酒店回复: Dear Valued Guest,Thank you very much for your perfect rating and for sharing such wonderful photos with us.We are delighted to know that you were satisfied with your overall experience at Cross Hotel Osaka.We will continue to devote ourselves to providing memorable experiences and ensuring the satisfaction of all our guests.We are very much looking forward to welcoming you again in near future.　Warm regards, Cross Hotel Osaka

酒店回复: Dear Valued Guest,Thank you for choosing Cross Hotel Osaka as your stay and taking the time to share your thorough feedback.With that being said, we would like to express our deepest apologies for all the unpleasant experience you mentioned caused during your stay.Although we inform our guests at check-in that housekeeping service will not be provided if the cleaning card is not displayed by 2:00 PM, we sincerely apologize for the inconvenience caused due to insufficient communicationWe also sincerely apologize for the inconvenience caused by the lack of thorough cleaning in your room.We have shared your valuable feedback with our housekeeping team and instructed them to thoroughly clean every detail of your room, to ensure that you are staying comfortably in your room.Thank you once again for your valuable feedback.Should there any chances for you to come back and visit Japan, we look forward to serving you again with a fully enhanced, better experience.Sincerely yours,Cross Hotel Osaka

酒店回复: Dear Valued Guest,Thank you for staying at Cross Hotel Osaka and for your perfect rating feedback.We are thrilled to hear that you enjoyed our prime location and found your room spacious and comfortable.Thanks to our prime location, we hope you enjoyed exploring the nearby tourist attractions and shopping areas.Should there be any chances for you to come back and visit Japan in the future, we certainly hope that we can welcome you again here in Osaka.Sincerely yours,Cross Hotel Osaka

酒店回复: Dear Valued Guest,Thank you for choosing us for your stay and taking your time to write the detail review and wonderful photos.We are very happy to hear that you enjoyed your stay with us.We are especially delighted to hear that you were satisfied with the bathroom.The spacious bathtub is one of our hotel's signature features, and we hope it provided you with a relaxing and enjoyable bath experience.We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. We look forward to welcoming you back on your next visit to Osaka!Sincerely yours,Cross Hotel Osaka

酒店回复: Dear Valued Guest,Thank you for choosing Cross Hotel Osaka as your stay and taking the time to share your thorough feedback.With that being said, we sincerely apologize for the many aspects that turn out to did not meet your expectations.We highly appreciate your kind suggestions for pointing our overall improvement, which we will apply gradually.Your comfort is our top priority, and we will take your comments into consideration to improve the experience for all our guests as well.Thank you once again for your valuable feedback.We sincerely hope to have the opportunity to welcome you back again with a further positive experience that you deserve.Sincerely yours,Cross Hotel Osaka

酒店回复: Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments.We are glad to hear that you are satisfied with your recent stay. Your positive feedback is much appreciated, and we will continue our effort to provide the best service to all our guests. Once again, we highly appreciate you for sharing your precious experience with us.Should your travels bring you back to Japan, we would be delighted to welcome you back to our hotel.Warm regards, Cross Hotel Osaka

酒店回复: Dear Valued Guest,Thank you for choosing Cross Hotel Osaka for your recent stay and for taking the time to share your feedback.We are very honored to hear that you were satisfied with your room size, bathroom, and our location.Your positive feedback is greatly appreciated, and we will continue our efforts to provide the best service to all our guests.Should your travels bring you back to Japan, we would be delighted to welcome you again.Warm regards, Cross Hotel Osaka

酒店回复: Dear Valued Guest,Thank you for staying at Cross Hotel Osaka and for your perfect rating feedback.We are extremely delighted to know that you were satisfied with our location, the size of the room, the bathroom and aiso the service.Your kind words are greatly appreciated, and we will continue to strive to provide the best possible experience for all of our guests. Thank you once again for your valuable feedback.We look forward to welcoming you back on your next visit to Osaka!Sincerely yours,Cross Hotel Osaka

酒店回复: Dear Valued Guest,Thank you for choosing us for your precious stay and taking your time for the feedback.It is an encouragement to hear that you're satisfied with our location, the size of the room and also the spacious bathroom.In particular, our unique Japanese-style bathroom with a bathtub has been very well received by many guests, just as you mentioned.We would be delighted if your travel fatigue has been eased even a little.We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. If you have any chance to come back to Japan, we will gladly greet you in Cross Hotel Osaka again.Sincerely yours,Cross Hotel Osaka