酒店回复: 尊敬的宾客:
非常感谢您亲切的评价,并感谢您抽出时间与我们分享您的入住体验!我们很高兴听到您拥有愉快的入住体验。
您的反馈对我们意义重大。我们的首要任务是确保每位宾客都感到宾至如归、舒适惬意、得到悉心照料——我们很高兴在您入住期间做到了这一点。我们一定会将您的赞美转达给我们的团队。
我们期待很快再次欢迎您再次光临,享受美好的住宿体验!
此致,
Avery Le Nixsun Villa by Waringin Hospitality
酒店回复: Dear Our Valuable Guest,Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you had a positive stay.Your feedback truly means a lot to us. It’s our top priority to ensure every guest feels welcomed, comfortable, and well cared for—and we’re so glad we succeeded during your visit. We’ll be sure to pass your compliments along to the team.We hope to welcome you back again soon for another fantastic stay!Warm regards,Avery Le Nixsun Villa by Waringin Hospitality
酒店回复: 亲爱的Pavlo,
非常感谢您友好的评价,并感谢您抽出时间与我们分享您的入住体验!我们很高兴听到您入住愉快。
您的反馈对我们意义重大。我们的首要任务是确保每位客人都感到宾至如归、舒适惬意、得到悉心照料——我们很高兴在您入住期间做到了这一点。我们一定会将您的赞美转达给我们的团队。
我们期待很快再次欢迎您再次光临,享受美好的住宿体验!
此致,
Avery Le Nixsun Villa by Waringin Hospitality
点评来源 Trip.com
1.1分
豪华别墅一卧室
朋友出游
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凌晨回到酒店,被单一开打,这些虫*和排泄物就在床单上,超级恶心!!联系服务员,提出换床单加退换一半的房费,被管理者拒绝退一半房费,但是!你们酒店没有热水!浴缸肮脏有黄色污渍,管理人员态度超级不好!因为我们凌晨回到酒店很累了,不想在夜晚解决事情,我们提出换床单,第二天解决。服务人员换了两次床单,都有排泄物!我们入住凌晨4点多,只睡了5个多小时,床上还一直都有排泄物!结果第二天管理人直接赶我们旅客离开酒店!不解决问题!说昨天晚上已经解决好了!还想殴打我们!这个东西不是虫*,是房顶的自然物质!但是!床上有蚊帐能遮挡,而且虫*或者排泄物在被子里面!真的让我们很恶心,不管是管理者的解决态度还是环境,都令人恶心!!!I returned to the hotel in the early morning and was singlely beaten. These eggs and excrement were on the sheets. It was super disgusting!! Contact the waiter and propose to change the sheet and refund half of the room fee, but the manager refused to refund half of the room fee, but! There is no hot water in your hotel! The bathtub is dirty with yellow stains, and the manager's attitude is super bad! Because we were very tired when we returned to the hotel in the early morning and didn't want to solve the problem at night, we proposed to change the sheets and solve it the next day. The service staff changed the sheets twice, and there was excrement! We checked in after 4 a.m. and only slept for more than 5 hours, and there was always excrement in the bed! As a result, the manager directly drove our passengers out of the hotel the next day! Don't solve the problem! He said it was solved last night! He also wants to beat us! This thing is not an insect egg, but a natural substance on the roof! But! There is a mosquito net on the bed to cover, and the eggs or excrement are in the quilt! It really makes us disgusting. Whether it's the manager's attitude or the environment, it's disgusting!!
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酒店回复: Dear Our Valuable Guest,Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. Providing excellent service is our top priority, and we regret that we fell short during your visit.We take all guest feedback seriously, and your comments have been shared with our team to ensure we address the areas of concern. We strive to improve constantly, and your input helps us achieve that.We hope to have the chance to welcome you back and provide you with the excellent experience you deserve.Thank you again for your comments, and we appreciate your understanding.Warm regards,Avery Le Nixsun Villa by Waringin Hospitality
...
4人觉得有用
4.7分
行政别墅一卧室
独自旅行
环境很美,很惬意,独立的院子很大,可以游泳,可以泡澡,就是蚂蚁有点多,家具设施一般。
4.5分
豪华别墅一卧室
情侣出游
原文
翻译由AI提供
工作人员非常可爱!总的来说是一次很棒的体验。租摩托车也很方便。
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酒店回复: 尊敬的宾客:
非常感谢您亲切的评价,并感谢您抽出时间与我们分享您的入住体验!我们很高兴听到您拥有愉快的入住体验。
您的反馈对我们意义重大。我们的首要任务是确保每位宾客都感到宾至如归、舒适惬意、得到悉心照料——我们很高兴在您入住期间做到了这一点。我们一定会将您的赞美转达给我们的团队。
我们期待很快再次欢迎您再次光临,享受美好的住宿体验!
此致,
Avery Le Nixsun Villa by Waringin Hospitality
点评来源 Trip.com
5.0分
行政别墅一卧室
朋友出游
原文
翻译由AI提供
最棒的地方!
员工服务:⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
地理位置:⭐️⭐️⭐️⭐️⭐️⭐️⭐️
性价比:⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
总有一天,我一定会再回到这个宁静的天堂。
一切都非常干净奢华⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
非常感谢♥️♥️♥️♥️
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酒店回复: 亲爱的 Giupy:
非常感谢您友好的评价,并感谢您抽出时间与我们分享您的入住体验!我们很高兴听到您拥有愉快的入住体验。
您的反馈对我们意义重大。我们的首要任务是确保每位客人都感到宾至如归、舒适惬意,并得到周到的照顾——我们很高兴在您入住期间做到了这一点。我们一定会将您的赞美转达给我们的团队。
我们希望很快再次欢迎您再次光临,享受美好的住宿体验!
此致,
Avery Le Nixsun Villa by Waringin Hospitality
很棒哦 服务态度特别好 有什么问题找前台小哥都可以给你解决 房间贼大 主要是有泳池就很爽
别墅不错 就是家具拉垮了质感,早餐一般般,餐具感觉没有洗干净 。地理位置还好,方便叫车
这是一栋很棒的别墅!泳池超大,我们玩得很尽兴!床也很舒服!所有员工都非常棒,乐于助人!唯一美中不足的是洗浴用品里没有护发素。总的来说,这是一次愉快的住宿体验!
有虫子,但考虑到酒店所处区域,数量还算可以接受。别墅房间在我们入住前似乎没有打扫干净,因为家具、床单上都能看到污渍和霉斑。一些设备也坏了,比如淋浴头的支架。我想修改入住日期,但在入住前申请还是被拒绝了。
健身房不错,离别墅步行5分钟,但是路不太好走。员工非常乐于助人且友好。
整体的环境是挺干净的,而且住宿的设计也很漂亮, 尤其是厕所最棒👍🏻
完美的住宿地点!租一辆自行车,轻松探索周边区域,乌鲁瓦图所有著名景点都能轻易到达,因为这里地理位置非常方便。员工友善,24/7随时乐意提供帮助!别错过在这里度过美好时光的机会!
凌晨回到酒店,被单一开打,这些虫*和排泄物就在床单上,超级恶心!!联系服务员,提出换床单加退换一半的房费,被管理者拒绝退一半房费,但是!你们酒店没有热水!浴缸肮脏有黄色污渍,管理人员态度超级不好!因为我们凌晨回到酒店很累了,不想在夜晚解决事情,我们提出换床单,第二天解决。服务人员换了两次床单,都有排泄物!我们入住凌晨4点多,只睡了5个多小时,床上还一直都有排泄物!结果第二天管理人直接赶我们旅客离开酒店!不解决问题!说昨天晚上已经解决好了!还想殴打我们!这个东西不是虫*,是房顶的自然物质!但是!床上有蚊帐能遮挡,而且虫*或者排泄物在被子里面!真的让我们很恶心,不管是管理者的解决态度还是环境,都令人恶心!!!I returned to the hotel in the early morning and was singlely beaten. These eggs and excrement were on the sheets. It was super disgusting!! Contact the waiter and propose to change the sheet and refund half of the room fee, but the manager refused to refund half of the room fee, but! There is no hot water in your hotel! The bathtub is dirty with yellow stains, and the manager's attitude is super bad! Because we were very tired when we returned to the hotel in the early morning and didn't want to solve the problem at night, we proposed to change the sheets and solve it the next day. The service staff changed the sheets twice, and there was excrement! We checked in after 4 a.m. and only slept for more than 5 hours, and there was always excrement in the bed! As a result, the manager directly drove our passengers out of the hotel the next day! Don't solve the problem! He said it was solved last night! He also wants to beat us! This thing is not an insect egg, but a natural substance on the roof! But! There is a mosquito net on the bed to cover, and the eggs or excrement are in the quilt! It really makes us disgusting. Whether it's the manager's attitude or the environment, it's disgusting!!
环境很美,很惬意,独立的院子很大,可以游泳,可以泡澡,就是蚂蚁有点多,家具设施一般。
工作人员非常可爱!总的来说是一次很棒的体验。租摩托车也很方便。
最棒的地方!
员工服务:⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
地理位置:⭐️⭐️⭐️⭐️⭐️⭐️⭐️
性价比:⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
总有一天,我一定会再回到这个宁静的天堂。
一切都非常干净奢华⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
非常感谢♥️♥️♥️♥️