酒店回复: Dear Anonymous Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We’re delighted to know that you enjoyed our perfect location between Dhoby Ghaut and Somerset MRT stations, the peaceful environment, and the convenience of nearby shopping malls and supermarkets for your family’s needs. We’re also glad that you appreciated the spacious room, well-equipped facilities, laundry amenities, and our pool environment.We’re especially happy to hear that you felt safe and comfortable throughout your stay, and that our 24-hour front desk gave you peace of mind.We’ve taken note of your feedback regarding the shower design and the handling of wet floor mats. We sincerely appreciate your comments, as they help us identify areas for improvement. Our team will look into this to enhance the comfort and convenience for our guests.Thank you once again for your kind words and constructive feedback. We’re truly grateful that you would choose to stay with us again on your next visit to Singapore and we look forward to welcoming you back! 💐Warm regards,Ella Guo Residence Manager Adina Singapore Orchard

酒店回复: Dear Guest User Thank you very much for choosing to stay with us and for sharing such a detailed and heart-warming review. We are delighted to hear that you enjoyed the spacious apartment, the well-equipped kitchen, and the cleanliness and comfort of the rooms and bedding. It is our pleasure to provide a home-like experience with the added conveniences of hotel services.We are also glad that you enjoyed the rooftop facilities, including the swimming pool, kids’ pool, gym, and breakfast lounge. Your compliments about our service team being “very nice” mean a lot to us and will surely motivate our colleagues to continue delivering warm hospitality.For families travelling with young children, we are pleased to share that baby cots and bed guards are available upon request, in addition to our other child-friendly amenities, so that your stay can be even more comfortable and worry-free.Once again, thank you for your generous feedback. We look forward to welcoming you and your family back soon for another wonderful stay.Warm regards,Ella Guo Residence Manager

酒店回复: Dear Valued Guest,Thank you for taking the time to share such a detailed and thoughtful review of your stay with us.We’re delighted to hear that you and your family enjoyed the convenient location near Orchard Road and nearby attractions, and that the room layout and facilities suited your needs for a comfortable family getaway. It’s especially rewarding to know that our apartment-style setup with a kitchen and living area provided the convenience you were looking for.While we may not be a five-star hotel, we are glad that our value and practicality made your stay enjoyable and worthwhile. Your feedback is greatly appreciated and will certainly encourage our team to continue delivering a pleasant experience for all our guests.We hope to welcome you and your family back again soon!Warm regards,Ella Guo Residence Manager

酒店回复: Dear YouyisuThank you so much for your heartfelt and generous feedback. We are truly delighted to hear that you and your family had such a pleasant stay with us at Adina Apartments.It’s wonderful to know that you appreciated the warm atmosphere, the comfort and cleanliness of your room, and the variety and quality of our breakfast. Your kind words about our staff, especially Miss Karen at the front desk, mean a great deal to us. We’ll be sure to pass along your compliments—she will be thrilled to know she made a positive impact on your stay.Providing professional, thoughtful service and a welcoming environment is at the heart of what we do, and we're so pleased to know that we exceeded your expectations.We sincerely look forward to welcoming you and your family back again soon. Until then, we wish you all the best and thank you once again for recommending us to your loved ones.Warm regards,Ella GuoResidence Manager

酒店回复: 亲爱的 Hozhenhao 非常感谢您抽出时间与我们分享您的宝贵反馈。🌸 我们非常高兴您在母亲康复期间选择入住新加坡乌节路阿迪娜服务式公寓，并享受我们便利的地理位置、宁静的环境以及附近众多的购物和餐饮选择。 我们也很高兴得知您觉得我们的服务非常出色，我们的团队热情友好，热情好客——您的好评一定会激励我们继续提供真诚的款待。 我们很高兴您觉得阿迪娜是一个舒适温馨的长期住宿之所。我们很高兴您入住我们酒店，并希望很快再次欢迎您和您的家人再次光临。💐 此致， Ella Guo 公寓经理 新加坡乌节路阿迪娜服务式公寓

酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience, and we are truly sorry to hear that your stay did not meet your expectations.We sincerely regret the issues you encountered with the facilities, soundproofing, room size, and breakfast, and please be assured that your feedback has been shared with our team for further review and improvement.We would appreciate the opportunity to look into this matter further and address your concerns directly.We hope to have another opportunity to welcome you back for a much better experience in the future.Warm regards,Ella Guo Residence Manager

酒店回复: Dear YaoyouqizhiThank you very much for sharing your kind feedback with us. We’re delighted to hear that you enjoyed your stay at Adina Serviced Apartments Singapore Orchard, and found our spacious rooms, excellent location, and in-room amenities such as the washer-dryer and kitchenette convenient for your needs.It’s great to know that our proximity to restaurants, supermarkets, shopping malls, and public transport made your stay even more comfortable and hassle-free.We’ve also noted your feedback regarding the breakfast selection, and we truly appreciate your suggestion — it helps us continue improving our guest experience.We’re glad you enjoyed our gym and rooftop pool, and we’re happy to know you would recommend our residence for business travelers and families alike.Thank you once again for choosing to stay with us, and we look forward to welcoming you back to Adina soon! Warm regards,Ella GuoResidence ManagerAdina Serviced Apartments Singapore Orchard

酒店回复: Dear WangchuannanThank you for taking the time to share your feedback with us. We truly appreciate your honest comments.We are sorry to hear that the room size, privacy due to the full-height windows, swimming pool experience, and breakfast variety did not fully meet your expectations. Your feedback has been noted and shared with our team for further review and improvement.At the same time, we are glad that you appreciated our excellent location and the convenience it offers for dining, shopping, and transportation. This is something we are very proud of.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future for a better and more comfortable stay.Warm regards,EllaResidence ManagerAdina Serviced Apartments Singapore Orchard

酒店回复: 尊敬的 Achmad Fauzan 非常感谢您的好评！我们很高兴听到您在我们酒店度过了愉快的时光。 我们非常荣幸能够为客人提供干净舒适的环境。我们毗邻两个地铁站，员工乐于助人，这让我们对您的入住体验产生了积极的影响。 我们非常感谢您的反馈，并期待未来再次欢迎您。 此致， Ella Guo 公寓经理

酒店回复: Dear AizeronzoeThank you for taking the time to share your feedback about your recent stay at Adina Serviced Apartments Singapore Orchard.We’re delighted to hear that you enjoyed the spaciousness of your apartment and found our location convenient right in the heart of Orchard Road, surrounded by shopping, dining, and easy access to public transport.We appreciate your comment about our breakfast selection. While it’s kept simple and healthy, we’re always looking for ways to refresh and improve our offerings to better meet our guests’ preferences.It was a pleasure having you with us, and we look forward to welcoming you back again for another comfortable and enjoyable stay.Warm regards,EllaResidence ManagerAdina Serviced Apartments Singapore Orchard