酒店回复: Dear Guest User,Warmest greetings from Village Residence Robertson Quay!Thank you for staying with us and your time in reviewing our Residence. We are honored to know that you had a great stay with us and you had found our location was convenient.We hope that you will recommend your families and your friends to our Residence should they be visiting Singapore, be it on business or leisure trip.Live Like a Local – Eat. Play. ExploreAce TanArea Operations ManagerVillage Residence Robertson Quay
酒店回复: Dear Meimeimao,Sunny greetings from Village Residence Robertson Quay!Thank you for taking your precious time to write in this detailed high score review for us!We are glad to know that you have enjoyed your stay given the convenient location and amenities in this vincity.Your compliments to our staffs has also been shared to them and they really appreciate your kind words!Please help us to spread the good word and introduce our Residence to your families and friends to book their stay with us should they be visiting Singapore.Live Like a Local – Eat. Play. Explore.Ace TanArea Operations ManagerVillage Residence Robertson Quay
酒店回复: Dear Ranmubaowuwangliao,Sunny greetings from all of us here in Village Residence Robertson Quay.Thank you for using your time to write this review as well as sharing your feedback with us. We were very delighted to hear you liked the location and enjoyed our facilities, including the swimming pool, gym, as well as the open-air barbecue area.We regret to hear about your experience with our front desk staff. Please accept our sincere apologies for the unpleasant feeling you have received from the staff concerned. We will address this internally with all our team members to ensure that they offer the warm and helpful service that all guests deserve.Thank you once again for your valuable feedback, and we hope to welcome you back in the future for a better experience.Live Like a Local – Eat. Play. ExploreAce TanArea Operations ManagerVillage Residence Robertson Quay
酒店回复: Dear Sugar W,Sunny greetings from Village Residence Robertson Quay!Thank you for staying with us and for taking the time to share your thoughts about your experience. We're thrilled to hear that you enjoyed our location, especially the lovely walks along the river.We truly appreciate your valuable feedback regarding the bed size and the condition of the facilities. Please rest assured that we are looking into updating these aspects to enhance our guests' comfort and experience.We look forward to welcoming you back on your next visit, and we hope that you will recommend our Residence to your family and friends should they be visiting the area.Live Like a Local – Eat. Play. Explore.Ace TanArea Operations ManagerVillage Residence Robertson Quay
5.0分
三卧室公寓
家庭亲子
原文
翻译由AI提供
酒店位置极佳,离火车站非常近,设施也很好,我们在这里度过的一周非常愉快。
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酒店回复: 尊敬的宾客:
悦乐罗伯逊码头公寓向您致以诚挚的问候!
感谢您入住我们酒店,并抽出宝贵时间给我们留下如此精彩的高分评价!我们很高兴听到您喜欢我们酒店的位置和便利性。
我们期待您下次光临,也请分享您的美好体验,并向您的家人朋友推荐我们酒店,如果他们也来这里旅游的话。
像当地人一样生活——吃、玩、探索。
Ace Tan
区域运营经理
悦乐罗伯逊码头公寓
酒店回复: Dear Guest, Warm greetings from Village Residence Robertson Quay. Thank you very much for staying in our residence and for your time in reviewing our Residence. The team and myself are delighted to know that you have enjoyed the spacious apartment and the convenient location and amenities of our Residence. We look forward to your next return trip with us in the near future and hope that you will recommend your families and your friends to our Residence should they be visiting Singapore. Live Like a Local – Eat. Play. Explore Ace Tan Area Operations Manager Village Residence Robertson Quay
酒店回复: Dear Hullalhulqu06,Thank you very much for your review for us in Ctrip.The team and myself are happy to know that you have enjoyed the spacious apartment, fully-equipped kitchen and the convenient location and amenities of our Residence.For weekly stays, we would like to clarify that the cleaning and linen change days are 3 times a week and a minimal housekeeping fee applies should you wish to increase the number of service days.Do reach out to myself or my team for your future bookings and we will provide our best attention and service to you & your family.All the Best & Take Care.Thank you.Kind Regards,Ace TanArea Operations Manager
5.0分
一室房
商务出差
原文
翻译由AI提供
强烈推荐!
点评来源 Trip.com
4.0分
两卧室公寓
家庭亲子
房子装修非常老旧,好在交通比较方便,风景也还可以
边上有酒吧,晚上会有点吵
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酒店回复: Dear qiqi730,Sunny greetings from Village Residence Robertson Quay!Thank you for staying with us and your time in reviewing our Residence. We are honored to know that you had a great stay with us.We look forward to your next return trip with us in the near future and hope that you will recommend your families and your friends to our Residence should they be visiting Singapore.Live Like a Local – Eat. Play. ExploreAce TanArea Operations ManagerVillage Residence Robertson Quay
5.0分
两卧室公寓
家庭亲子
原文
翻译由AI提供
在等待新住处准备好期间,这里是个不错的临时住所。
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酒店回复: 亲爱的 Ong,Village Residence Robertson Quay 向您致以热情的问候!感谢您选择入住我们酒店并花时间评价我们的公寓。我们很高兴得知您在我们酒店度过了愉快的时光。我们期待您在不久的将来再次入住我们酒店,并希望您在您的家人和朋友来新加坡时能推荐我们酒店。像当地人一样生活 - 吃。玩。探索 Ace Tan 区域运营经理 Village Residence Robertson Quay
房间特别好,有门厅饭厅厨房洗衣房,出门吃东西也很方便,泳池特别方便!阳台可以直接看到河,晚上散步也很好!特别适合全家人一起,洗衣服烘干,比酒店方便太多了
住了一周非常舒服,购物交通步行都很便利。房子“不上相”,实际比照片好很多很多。所有工作人员都非常高素质,待人友善回应迅速。一定咬找点不足那就是房间上了点年纪,地板这些有待修葺。
特别感谢工作人员在我们入住时给予的帮助!总之,这是我非常愿意主动给好评的酒店。
看到系统出来分数才4.7分,得追评一下:5分不为过,至少4.9分!
设施:泳池健身房一应俱全。二楼平台可以露天烤肉,但是要自备食材并且需要预约。
卫生:比较老旧的公寓,能看出来有一定年头了。
环境:楼下就是罗伯森码头还有酒吧街,距离克拉码头步行约10分钟,距离最近的珍宝海鲜步行仅需要5分钟,顺便一提克拉码头有一家fair price,需要购买日常用品可以去这里。
服务:第一天到如果定的是河边的房间,前台会带你过去并且帮你拿行李。 除此之外!我必须一提的是我刚到这里的第一天窗户都是上锁的情况下我需要让前台去给我拿钥匙开窗,他问了我一句今天还是明天开,我说现在就给打开,他一下脸就黑了。我一直说谢谢他不理我转身就走。
位置很好,带着老人和孩子,可以在河边走走逛逛,这是都市里少有的景致。房间也很方便,缺点是主人房的床略小,我们两大一小(块头大)睡着有点小。还有就是设施真的很旧,包括毛巾什么的,都已经很破旧了,希望尽快的更新!
酒店位置极佳,离火车站非常近,设施也很好,我们在这里度过的一周非常愉快。
临时住了六天,价格比较满意,配套设施会差一些,早餐很一般,房间还是较大的,至少在这个位置还很有性价比
这是家酒店式公寓,优点和缺点非常明显。先说优点,克拉克码头附近非常方便安静,福康宁和河边都很适合走走,附近吃饭的地方也非常多,房间公寓多间房设施配的很齐,比如餐具洗衣机干衣机,适合一家出行。缺点也很明显酒店非常环保,几乎不补抽纸,也不换床单,设施已经比较陈旧了,周2-4-6才有人打扫卫生,如果不约车很难打车,可以接受的话还是很值得再住的酒店。
强烈推荐!
房子装修非常老旧,好在交通比较方便,风景也还可以
边上有酒吧,晚上会有点吵
在等待新住处准备好期间,这里是个不错的临时住所。