酒店回复: Thank you for your perfect rating! We are happy to know you enjoyed our spacious rooms and the convenience of having a washer with a drying function. Thank you also for sharing the tip about the shortcut to the bus stop on Scotts Road, it will be helpful for fellow travellers. We look forward to welcoming you back to Novotel Living Singapore Orchard soon!Best Regards,Angelina KoayGeneral Manager

酒店回复: 亲爱的客人， 感谢您的积极评价！我们很高兴听到您在我们酒店的家庭旅行中度过了愉快的时光。我们很高兴您发现我们的设施干净宽敞，为您和您的家人提供了舒适的住宿。很高兴听到我们的烹饪设施让您可以方便地喂孩子。我们感谢您的反馈，并期待着您和您的家人在未来再次享受愉快的住宿。 谨致问候， Angelina Koay 总经理

酒店回复: Dear Guest User, Dear Chew, Thank you for choosing to stay with us at Novotel Living Singapore Orchard.It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Novotel Living hospitality.The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations.Regards,Tonny LeeFront Office ManagerNovotel Living Singapore Orchard

酒店回复: 尊敬的先生/女士。感谢您的来电。我们非常感谢您的反馈，并致力于迅速解决此事。为了确保全面和令人满意的解决方案，我们与合作伙伴进行了合作。您的满意仍然是我们的首要任务，我们感谢您在我们努力寻找解决方案期间的耐心等待。我们很高兴地通知您，此案已成功解决。如果您有任何进一步的疑问或疑虑，请随时告知我们。诚挚的，Ya'Kob ZAINI，总经理

酒店回复: Dear Fupeiran, We are thrilled to learn that you and your family have enjoyed your stay at Novotel Living Singapore. It was a pleasure serving you, and we are honoured to be your preferred home in Singapore. Your positive feedback will be shared with the entire team. We eagerly anticipate the opportunity to welcome you back home soon. Best regards Ya’Kob ZAINI General Manager

酒店回复: Dear Sir/Madam, We highly appreciate your valuable feedback regarding your recent stay at Novotel Living Singapore Orchard. Thank you for taking the time to provide us with a 5-star review. We are delighted to learn that you enjoyed our strategic location. Your feedback is invaluable to us, and we eagerly anticipate the opportunity to make your next visit as delightful as your previous one. Thank you once again for sharing your experience. Sincerely, Ya'Kob ZAINI General Manager

酒店回复: 尊敬的 Алекс Сах 先生/女士： 感谢您选择入住新加坡乌节路诺富特生活酒店。 您的评价让我们倍感欣慰，尤其令我们倍感欣慰的是，我们提供的所有设施和服务都完全符合您的需求，并且您的评价也印证了这一点。我们很高兴得知您入住愉快，并体验到了我们诺富特生活酒店独有的热情款待。 我和我的团队期待着您的再次光临，为您带来又一次美好的入住体验。如果您在预订下次入住时需要任何帮助，请随时与我们联系。 此致， Tonny Lee 前台经理 新加坡乌节路诺富特生活酒店

酒店回复: 尊敬的Hendra女士： 感谢您分享宝贵的反馈意见。 得知您的入住体验未能达到您的预期，也未达到我们一贯的高标准，我们深感抱歉。我们已将您的反馈转达给团队，并强调了我们服务承诺的重要性，我们将采取措施加以改进。 对于您在我们这里未能拥有愉快的入住体验，我们深表歉意，并期待您下次光临时享受一段美好的时光！ 此致， Tonny Lee 前台经理 新加坡诺富特生活酒店