酒店回复: Dear Faier, thank you for taking the time to share your detailed feedback. We are delighted to know that you enjoyed our location, spacious room and the warm, attentive service provided by our team. Your kind words and special mention of our luggage service are truly appreciated and will be shared with the team.We also value your constructive comment regarding the breakfast selection. Your feedback has been noted and shared with our culinary team as we continuously look for ways to enhance variety and overall dining experience.Thank you once again for choosing to stay with us. We truly appreciate your feedback and look forward to welcoming you back for an even more enjoyable stay in the future.
5.0分
城景高级双床房
朋友出游
回程中转的时候又加定了一晚亚庇凯成酒店
周围就有亚庇网红大排档，有很多手信店，离加雅街不远，吃饭方便
设施：酒店设施齐全，有游泳池，装修非常好
卫生：卫生干净酒店设施齐全，有游泳池，装修非常好
服务：服务很好，双语办理入住
以后到亚庇还会选择凯成酒店的
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酒店回复: Dear Mr Wang, thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, facilities, cleanliness, and overall service. Your kind words about our bilingual check-in service and the comfort of the hotel are truly appreciated.We are very pleased that you would consider staying with us again on your next visit to Kota Kinabalu. We look forward to welcoming you back for another pleasant stay.
酒店回复: Dear Guest, thank you for sharing your detailed feedback. We sincerely apologize that your stay did not meet your expectations. We regret the inconvenience caused by the soundproofing and intermittent hot water. Your comments regarding the lack of USB ports and the breakfast selection have been shared with our team for review and improvement.We truly appreciate your feedback, as it helps us identify areas to enhance our guest experience, and we hope to have the opportunity to provide you with a better stay in the future.
酒店回复: Dear Guest, thank you for your detailed feedback. We’re delighted to hear that you enjoyed our location, friendly service, facilities and convenient access to transportation and nearby dining.We sincerely apologize for the inconvenience caused by the lukewarm water after 11 PM and the odor in the bathroom. Your comments have been shared with our team for immediate review and improvement.We truly appreciate your constructive feedback and hope to welcome you back for an even more comfortable stay in the future.
酒店回复: Dear Guest, thank you for sharing your feedback following your recent short stay with us.We appreciate your comments regarding the hotel condition and understand that certain areas may appear dated. Please be assured that continuous maintenance and upgrading plans are part of our ongoing improvement efforts.We hope that despite the brief stopover, your time in Kota Kinabalu was enjoyable. We would be pleased to welcome you again for a longer stay in the future.
酒店回复: Dear Guest, thank you for sharing your feedback with us. We’re delighted to hear that the room exceeded your expectations and that you found it spacious, clean, and comfortable. It’s also wonderful to know that you enjoyed the breakfast selection and found it plentiful. Your comments are truly appreciated and encouraging to our team.We look forward to welcoming you back to the hotel on your next visit to Kota Kinabalu.
酒店回复: Dear Asuna, thank you for taking the time to share your feedback. We are pleased to know that you appreciated our location, shopping malls, restaurants, and the nearby traditional market. We also appreciate your constructive comments regarding the room size and breakfast selection. Your feedback has been noted and shared with our management team as we continue to review ways to enhance comfort and improve our offerings for different travel needs.Thank you once again for staying with us. We truly value your feedback and hope to have the opportunity to welcome you back in the future.
酒店回复: Dear Baohusemomo, thank you very much for your continued loyalty and for taking the time to share your experience with us. We are truly honored to be one of your preferred choices whenever you visit Kota Kinabalu. It is rewarding to know that you find our hotel convenient, great value for money, and that our service meets your expectations.We also appreciate your kind remarks regarding the cleanliness and comfort of our rooms. While the hotel may not be new, we are pleased to know that our standards in cleanliness and comfort have stood out positively compared to other hotels. Thank you as well for sharing the view from your window—it means a lot to us.We truly value your support and look forward to welcoming you back again on your next visit.
酒店回复: Dear Cris, thank you for your kind feedback. We’re delighted to hear that you enjoyed our convenient location as well as the plentiful breakfast selection. It’s especially rewarding to know that our receptionist made a positive impression with friendly and professional service. Your kind words will certainly be shared with the team.We look forward to welcoming you back again on your next visit.
酒店回复: Dear Zhang, thank you for sharing your experience and for recommending Promenade Hotel Kota Kinabalu. We are pleased to know that you found our staff welcoming, appreciated our facilities, and enjoyed our convenient location near the pier, restaurants, and sunset spots.We sincerely apologize for the delay you experienced during the check-in process. We understand that waiting can be inconvenient, and your feedback has been shared with our Front Office team to further improve efficiency, especially during busy periods.We truly appreciate your balanced and constructive comments, and we hope to have the opportunity to welcome you back for an even smoother and more enjoyable stay in the future.
首先酒店位置不错，去菲律宾夜市不行即可，对面就是万豪酒店。四星级酒店不管大堂服务、还是前台工作人员都很不错、热情周到。特别需要表扬一下就是行李部，行李寄存时很方便，很贴心。给我安排房间也很大，窗外就是海不错。希望早餐😌更丰富一点就完满了。
回程中转的时候又加定了一晚亚庇凯成酒店
周围就有亚庇网红大排档，有很多手信店，离加雅街不远，吃饭方便
设施：酒店设施齐全，有游泳池，装修非常好
卫生：卫生干净酒店设施齐全，有游泳池，装修非常好
服务：服务很好，双语办理入住
以后到亚庇还会选择凯成酒店的
出游选了两个酒店，看到这个评价还不错就订了，住完真是很失望，房间是改造的中间有扇门，所以隔音很差，设施比较老，电源也没有USB接口，热水也不怎么热，还时有时无，这个价格真的很不值了。早餐种类也比较少，甚选吧
酒店位置非常好👍：服务态度好、设施齐全、交通方便、尤其是背后有一间非常棒的马来餐厅（Restoran Nikmat 2），强烈推荐！
晚间11点后？热水供应不太足，只能是温水了；
另外卫生间内有下水道异味。以上不足望改进吧～
是个老牌酒店，有些老旧。我们就住了一晚，中转一下。中午到亚庇，寄存行李直接去了红树林，晚上很晚回来。床可以拼一起，没吃早餐。
房间还是很不错的，比想象中的好很多，空间很大，干净卫生。亚庇的水质的确是比较一般，所以自己带了花洒。早餐很丰盛。
这家酒店靠近海边，周边商场吃的喝的都很近，几百米处就有传统市场，不过酒店房间比较小，床也特别小，如果4个人，订双床可能睡不下，一张床只能睡一个人，酒店的早餐也比较简单，
去好多次亚庇都住的这边，真的方便而且性价比高。酒店服务也很好，虽然酒店不是很新但房间整洁度以及舒适性不乏比一些国际连锁酒店强的不止一点点。屋子的照片没有拍，翻了下就有几个窗外照片。
酒店离加雅街比较近，步行十几分钟。旁边附近几分钟有个亚庇中央菜场，也很不错，里面有很多海鲜现场可以买。早餐比较丰富，前台小姐姐也非常热情专业。
酒店迎宾服务员很热情，设施配套整体符合四钻水平，距离码头和吃饭地方不太远，附近有酒吧一条街，晚上可以看日落。只是办理入住比较慢，我前边的人用了二十分钟，我办理了十几分钟。整体来说可以推荐。