酒店回复: Dear Zhun, thank you for your detailed and thoughtful review. We’re truly delighted that you found our hotel to be the most cost-effective during your trip. It’s wonderful to know you enjoyed our renovated facilities, the relaxing bathtub, and the convenient services available in the lobby. We’re also very pleased that our cleanliness and staff service met your expectations. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay soon.
酒店回复: Dear Zhang, thank you for sharing your experience and for recommending Promenade Hotel Kota Kinabalu. We are pleased to know that you found our staff welcoming, appreciated our facilities, and enjoyed our convenient location near the pier, restaurants, and sunset spots.We sincerely apologize for the delay you experienced during the check-in process. We understand that waiting can be inconvenient, and your feedback has been shared with our Front Office team to further improve efficiency, especially during busy periods.We truly appreciate your balanced and constructive comments, and we hope to have the opportunity to welcome you back for an even smoother and more enjoyable stay in the future.
酒店回复: Dear Guest, thank you for returning to stay with us after several years — we truly appreciate your loyalty and trust in Promenade Hotel. We’re delighted to know you enjoyed your eight-day stay, found our renovated rooms comfortable, and were pleased with our breakfast and friendly service. It’s wonderful to hear that everything went smoothly during your visit. Your kind words mean a lot to our team, and we look forward to welcoming you back again on your next trip to Kota Kinabalu.
酒店回复: Dear Ms Elsa, thank you for your wonderful review and recommendation. We’re delighted to hear that you enjoyed the room, our enthusiastic team, and the variety offered at breakfast. We’re especially pleased that our team’s ability to communicate in Chinese added to your comfort during your stay.We’re glad the complimentary upgrade to a king-size sea view room made your experience even more special. Your kind words truly encourage our team to continue delivering thoughtful and attentive service.Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit.
酒店回复: Dear Aichitaozideyiyi, thank you for sharing your detailed feedback. We’re pleased you enjoyed the breakfast, the spacious lobby, and the service provided, including our staff assisting in Chinese. We’ve also taken note of your comments regarding the bathroom size and value, which will help us in our ongoing improvements. We hope to have the chance to welcome you again
一路从吉隆坡到亚庇，这个是我住的性价比最高的酒店。
设施：酒店历史悠久，但是已经重新装修过，硬件设施都非常完善。楼下的餐厅、酒吧氛围很好。房间浴缸泡澡很舒服，衣帽间很大。
服务：服务很完善，大堂有有旅游咨询、货币兑换等配套设施。
卫生：卫生做的非常好。
环境：能看到海和日落。走路10分钟到中央市场和加雅街夜市。
酒店迎宾服务员很热情，设施配套整体符合四钻水平，距离码头和吃饭地方不太远，附近有酒吧一条街，晚上可以看日落。只是办理入住比较慢，我前边的人用了二十分钟，我办理了十几分钟。整体来说可以推荐。
七八年以前住过这个酒店，这次再去看酒店价格还不错就还是订了这个酒店，去之前刷到很多关于停水等各种负面消息，但我们这次住了8天一切都很好，工作人员和善，连续几天的早餐也都很满意。房间应该是重新装修过的，还可以，热水充足，冷气够，也没有什么异味。下次再去亚庇，还是会选择这里的。
房间很好，服务人员很热情，可以讲中文无压力，早餐多样选择。免费更换了大床海景房，非常贴心，推荐入住！
海景房。早餐种类丰富，但味道仍有提升空间。步行即可到达亚庇主要景点。前往机场交通便利。热水供应有问题，晚上7点到次日早上8点都没有热水。
我在海滨酒店（Promenade Hotel）住得很愉快。酒店位置非常便利，就在市中心，靠近购物中心、海滨景点和各种餐饮选择，是探索亚庇（哥打京那巴鲁）的绝佳据点。
大堂和公共区域宽敞又温馨。我的房间干净、舒适，维护良好，配备了我所需的所有基本设施。海景房尤其值得推荐，能欣赏到海滨壮丽的日落美景。
早餐提供了丰富的本地和国际美食选择，不过餐厅在高峰时段可能会非常繁忙。工作人员普遍友好且乐于助人，入住和退房手续办理得很顺利。
总的来说，一切都很棒😊😊😊
这次入住非常棒。地理位置很方便，步行即可到达海边。床很舒服，枕头也很棒。早餐不错。房间的视野极佳，可以欣赏到日落和海景。
唯一不足的是WiFi连不上，而且房间灯光是智能的，走廊灯和浴室灯关不掉。
总的来说，一切都很好！
浴室忘记拍了 ，浴室小小的，不太满意，感觉不太值这个价，我上一家定的酒店更好看一点，而且还没这个贵，大堂还行，挺大的，服务也还行，大堂工作人员也有会讲中文的，早餐味道很可以
这是一家适合住几晚的普通酒店，早餐丰盛可口。房间里有烧水壶、饮用水、茶和咖啡。房间每天打扫，床单洁白。水和所有洗漱用品都有。步行到菲律宾市场需要15分钟，打车去加雅街很方便，这里的出租车很便宜。唯一的缺点是房间里的Wi-Fi信号不太好。我推荐这家酒店。
前台的工作人员都非常细心周到且友善！
还有一楼小卖部的店员（是位年轻的女士！）服务态度也特别好，我当时正在找亚庇的伴手礼，她很热心地给了我很多建议。
房间在顶楼，景色超赞！住得很舒服！谢谢。
这可能是我个人感受哈，但房间里的香水味有点浓，让我有点意外。另外，洗手台地板每次走过去都会渗水出来，让我有点担心是不是有问题。不过住几个小时也就习惯了（笑）。
总的来说，我住得很舒适。酒店离市中心很近，无论是购物还是去海滩，地理位置都非常棒！
真的非常感谢！