酒店回复: Dear Gisela, Thank you for your awesome review and generous rating! We are so glad you had an amazing time and we welcome you back to stay with us again in the future for another super stay! Best Regards, Front Office Manager
4.0分
情侣出游
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Staff were great everything was great for the most part!! Only thing I was a little bothered by was the tv in our room kept freezing and wasn’t working so we had to keep unplugging it and waiting for it to actually work.
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酒店回复: Thank you for your glowing review and great rating! We are so glad that our amazing staff took great care of you. We have shared your comments regarding the slowness of the TV with our Director of Engineering to improve for the future. We hope that you give us another chance to make sure your next stay is even more fabulous! Best regards, Front Office Manager
转角海景房视野很好
我特意预订了一间海景房，结果却住进了能看到工地、吵得我睡不着的房间。说好的特大号床也变成了大号床。我这钱花得到底值什么？
从入住到退房，问题接踵而至。首先，房间视野被遮挡（尽管我们预订的是海景房），经理帮忙更换了房间。然而，之后浴室的推拉门坏了，电视也看不了——我们第一晚的所有时间都花在了等维修人员上门修理，而维修人员态度很差，显然并不情愿。
客房服务人员连续两次忘记打扫房间，只是换了毛巾而已。
我们联系了Alex预订钓鱼之旅，他的服务态度非常好，令人印象深刻。早餐还不错，服务员也很棒。酒店位置便利，去海滩很方便。
经理在退房时给了我们一些积分，试图让我们感觉好一些，但这远远不足以弥补我们遇到的所有不便。
抵达劳德代尔堡的AC Marriott Beach酒店时，我满心期待着与家人共度美好时光。然而，接待我们的前台接待员却态度极其恶劣，冷漠无情。我们入住五天期间，还有另外两位前台接待员也同样冷漠无礼，没有任何理由。我曾与另一位接待员沟通，他告诉我他会与负责我们入住的经理沟通。酒店没有就我们进门时受到的恶劣对待向我和我的家人道歉，因此我以后绝不会再入住劳德代尔堡海滩万豪酒店。
服务差，隐藏费用。我的珠宝被偷了。
糟糕的客户服务，客房清洁无人打扫，地板从未清洗，浴室门关不上。来维修的人很傲慢。打电话的时候，前台也很傲慢。我的房间里的珠宝被偷了。我的信用卡被扣款比账单还多。服务差，体验非常糟糕。
一切都很好，只是建议最后仔细检查一下账单。我被收取了两天的代客泊车费，但我没有车。我要求他们把这笔费用从账单中扣除，他们很顺利地就这么做了，但还是要仔细检查一下。
一切都很好，但因为有很多隐藏费用，所以只给了两星。
海景很美
超级好
Staff were great everything was great for the most part!! Only thing I was a little bothered by was the tv in our room kept freezing and wasn’t working so we had to keep unplugging it and waiting for it to actually work.