酒店回复: Hi Lisa, thank you for choosing to stay with us at the Courtyard - Pensacola West and for taking the time to provide your feedback. We are always striving to provide the best guest experience and earn a 5 out of 5. What could we have done differently to earn a 5 for your recent stay?
5.0分
家庭亲子
We got there late, and the staff were professional and very courteous. Room was nice and comfortable.
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酒店回复: Thank you for taking the time to share your experience at The Courtyard by Marriott Pensacola I-10 West. We are thrilled to hear that you enjoyed your stay, and our team is delighted to see your fantastic rating.If you have any additional feedback or suggestions to make your next visit even more memorable, please don't hesitate to reach out. We truly appreciate having you as our valued guest and look forward to welcoming you back in the future.
4.0分
其他
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I thought the room and building was very nice. It was all very clean and looked like it should be in a magazine! The furniture, flat tv, mini bar and bathroom were great. The only thing that I did not like was that the shower water was feeezing! I couldn't get it warm or hot for nothing!
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酒店回复: Thank you so much for your excellent rating and kind words! We're truly delighted to know you enjoyed your stay with us. We are sorry that you had any unfavorable temperatures with the shower. We will look into this and find a resolution. If there's anything you'd like to share about your experience or suggestions for how we can make your next stay even better, please don’t hesitate to reach out.
5.0分
情侣出游
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Hotel very nice and well maintained. Staff friendly and professional. Not much at that interstate exit for restaurants. Coffee options that aren't $4.50 a cup would be nice.
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酒店回复: Thank you for being our valued guest at The Courtyard by Marriott Pensacola and for taking the time to share your wonderful compliments. Our goal is to make our guests' comfort and satisfaction our top priority, and your feedback is invaluable to us. Please let us know if you have any additional thoughts or suggestions about your stay. Thank you again and I look forward to the opportunity to welcome you back soon.
5.0分
家庭亲子
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Great staff, pool was open until 10pm. The bartender I didn’t get his name but his margaritas was on point! The food is really good. There is an extra $20/night fee for security deposit.
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酒店回复: Thank you for being our valued guest at The Courtyard by Marriott Pensacola and for taking the time to share your wonderful compliments. Our goal is to make our guests' comfort and satisfaction our top priority, and your feedback is invaluable to us. Please let us know if you have any additional thoughts or suggestions about your stay. Thank you again and I look forward to the opportunity to welcome you back soon.
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这是一次愉快的住宿体验，客户服务非常出色。所有员工都非常友好和乐于助人！为他们所有人点赞。
干净、崭新，设施很棒。
台阶
热情的欢迎
舒适的房间
停车方便
优质早餐
没有热水
好的
We got there late, and the staff were professional and very courteous. Room was nice and comfortable.
I thought the room and building was very nice. It was all very clean and looked like it should be in a magazine! The furniture, flat tv, mini bar and bathroom were great. The only thing that I did not like was that the shower water was feeezing! I couldn't get it warm or hot for nothing!
Hotel very nice and well maintained. Staff friendly and professional. Not much at that interstate exit for restaurants. Coffee options that aren't $4.50 a cup would be nice.
Great staff, pool was open until 10pm. The bartender I didn’t get his name but his margaritas was on point! The food is really good. There is an extra $20/night fee for security deposit.