酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback from your recent stay with us at Centara Grand Mirage Beach Resort, we very much appreciate it. We are sincerely pleased to hear you enjoyed your recent experience with us at Centara Grand Mirage Beach Resort Pattaya. We will certainly share your thoughts with our team members as it is certain to serve as motivation.May I take this opportunity to thank you again for staying with us. We look forward to welcoming you back to Centara Grand Mirage Beach Resort for a more delightful experience.Best Regards, Centara Grand Mirage Beach Resort Management
酒店回复: Dear Valued guest,We are very grateful you took the time to share your thoughts regarding your recent experience with Centara Grand Mirage Beach Resort Pattaya. Please accept our apologies for an inconvenience. Your feedback is very important to us as we strive for continuous improvements. We have noted your comments and addressed to concerned department to ensure the problem will be solved .May I take this opportunity to thank you again for staying with us and look forward to hearing from you. We hope having the opportunity to welcoming you back again.Warm regards,Centara Grand Mirage Beach Resort Management
酒店回复: Dear Valued Guest,Thank you for sharing your feedback. The hotel is truly sorry to learn that your experience did not meet your expectations.Please accept our sincere apologies regarding the room allocation, cleanliness concerns, bathroom condition, and overall comfort during your stay. This is certainly not the standard the hotel strives to deliver. Your comments have been shared with the relevant teams for immediate review and corrective action.Should you be willing to provide further details, the hotel would greatly appreciate the opportunity to investigate the matter further.Thank you again for your feedback.Management TeamCentara Grand Mirage Beach Resort Pattaya
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback from your recent stay with us at Centara Grand Mirage Beach Resort, we very much appreciate it. We are sincerely pleased to hear you enjoyed your recent experience with us at Centara Grand Mirage Beach Resort Pattaya. We will certainly share your thoughts with our team members as it is certain to serve as motivation.May I take this opportunity to thank you again for staying with us. We look forward to welcoming you back to Centara Grand Mirage Beach Resort for a more delightful experience.Best Regards, Centara Grand Mirage Beach Resort Management
酒店回复: Dear Valued Guest,Thank you for sharing your honest feedback. The hotel sincerely regrets that your experience did not meet your expectations.Please accept our apologies for the delay in room readiness and the inconvenience caused during check-in. The hotel understands how frustrating it must have been to wait without clear communication. Your comments have been shared with the Front Office team to improve both efficiency and guest communication during peak periods.The hotel also sincerely apologizes for the cleanliness concerns and the crowded breakfast experience. This is certainly not the standard we aim to deliver, and your feedback has been forwarded to the relevant teams for immediate review and improvement.We truly appreciate your candid comments, as they help the hotel identify areas requiring attention. The hotel hopes to have the opportunity to restore your confidence in the future.Management TeamCentara Grand Mirage Beach Resort Pattaya
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback from your recent stay with us at Centara Grand Mirage Beach Resort, we very much appreciate it. We are sincerely pleased to hear you enjoyed your recent experience with us at Centara Grand Mirage Beach Resort Pattaya. We will certainly share your thoughts with our team members as it is certain to serve as motivation.May I take this opportunity to thank you again for staying with us. We look forward to welcoming you back to Centara Grand Mirage Beach Resort for a more delightful experience.Best Regards, Centara Grand Mirage Beach Resort Management
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback from your recent stay with us at Centara Grand Mirage Beach Resort, we very much appreciate it. We are sincerely pleased to hear you enjoyed your recent experience with us at Centara Grand Mirage Beach Resort Pattaya. We will certainly share your thoughts with our team members as it is certain to serve as motivation.May I take this opportunity to thank you again for staying with us. We look forward to welcoming you back to Centara Grand Mirage Beach Resort for a more delightful experience.Best Regards, Centara Grand Mirage Beach Resort Management
酒店回复: Dear Valued Guest,We are sincerely pleased to hear you enjoyed your recent experience with us at Centara Grand Mirage Beach Resort Pattaya. We will certainly share your thoughts with our team members as it is certain to serve as motivation. May I take this opportunity to thank you again for staying with us. We look forward to welcoming you back to Centara Grand Mirage Beach Resort for a more delightful experience.Best Regards, Centara Grand Mirage Beach Resort Management
酒店回复: Dear Valued Guest,We are sincerely pleased to hear you enjoyed your recent experience with us at Centara Grand Mirage Beach Resort Pattaya. We will certainly share your thoughts with our team members as it is certain to serve as motivation. May I take this opportunity to thank you again for staying with us. We look forward to welcoming you back to Centara Grand Mirage Beach Resort for a more delightful experience.Best Regards, Centara Grand Mirage Beach Resort Management
酒店设施不错，入住了一晚，第一天我们去玩了酒店水乐园。第二天退房后，我们去酒店自带的沙滩挖沙，海滩边有躺椅，遮阳伞，这点很不错。
给了我们4楼房间，稍微有点低。还好在房间里也可以看到大海，夕阳。房间整体挺干净的，也不潮湿，可能现在是2月，跟不是雨季有关。
早饭还可以，无功无过。
收了一个房间2000泰铢押金，房间装修挺新的，但是空调声音是很大，我们玩得很累，所以也很快去睡了。
酒店设施 酒店自带沙滩有儿童水上乐园和路上玩乐中心，对于14岁以下儿童都非常友好。可以放在酒店里玩几天都不用出门。
酒店客房 客房入住的是带上下铺的家庭房，对于带大童出行的亲子来说增加了不少趣味，也不会担心孩子太小独子入睡问题。酒店有提供儿童洗护套装参见图。我们左翼最边上的一间房。有两面阳台，阳台风景一面180海景没得说。注意阳台不能抽烟，违者罚款。需要提醒的是可能酒店比较老所以淋浴的水质非常差，幸好带了滤芯喷头大家可以参考那个滤芯是用了两天的情况。估计是输送管道太老旧了的关系。而且入住第一天酒店前台告知携程的价格只包含了两个人的费用，虽然我确认过带上下铺房型可以四个人入住，但是需要在前台额外再补5000多🐷两个晚上的附加费才可以。在我确认了费用包含了所有早餐和服务后第二天吃早餐的时候服务员又说房间只包含两人份。这个体验非常不好。
酒店餐饮 酒店的自助早餐左右两翼各有一个在Ba*****t 楼层需要刷卡就餐。提供面包🍞沙拉🥗水果，各种鸡蛋料理和粥还有热菜。开到1030之后服务会有结束提醒。一般11点准时撤餐。冰激淋可以自己打。酒店出门马路对面就是Tops超市各种小零食牛奶饮料啤酒🍺都可以去买而且24小时营业🈺。晚上19点马路对面小巷有餐饮摊，有个小红薯热推的我替大家吃了，差不多七八个菜算上啤酒1800🐷应该还是有发言权的。炸鸡翅好吃，炒河粉也不错但是跟国内没法比哈，咖喱鱿鱼可以，不要点虾和糖醋排骨因为虾是死虾，排骨做得很一般。总得来说你们就当学校边上的夜市路边摊吃个炒饭炒粉丝之类就行了。
这次旅行全毁在踩雷这个酒店了 超级差！ 首先卫生中下 不如国内快捷酒店干净！ 床品都是带破洞那种忘记拍了～ 毛巾也是泛黄的. 我们下午5点到的 大堂没人！ 下车全自助自己推行李搬房间. 说是亲子很优秀的酒店 也就是有几个滑梯 泳池人太多水不干净. 孩子游了一次 身上就起疹子了 再也不下水了😓. 儿童俱乐部超级mini 啥也没有 活动也是很破那种 都是做小纸片 没有正经的！ 网上那种做蛋糕啥的都是在探险索道儿童乐园那边付费的. 收费不高就是很不方便 还要顶着烈日过去～ 酒店打扫基本就是收下垃圾换个毛巾 地都不会擦的！ 反正就是各种脏！ 因为订了4晚 当天就联系携程想退掉后边几晚搬去安达仕 但是俩家人没房间了 这个也不给退款 换房成本太高后作罢. 真的特别踩雷！！！ 还有酒店水特别差 滤芯一天就如图了～ 属于白让我住都不会再去的酒店！！！ 大家自行体会！
还有大家都说的空调 简直就是伴着吸尘器睡觉 超级吵！ 而且制冷很差 我屋开到23度都只出风但是没怎么凉 又闷又大声！
全世界住了那么多酒店，很少评论，这个酒店真的是刷新我的三观。除了靠近海边🏝️，仅有的一个一个有点，其他真的是一无是处。
1.预定前，我定的是豪华房，高层，结果直接给我拿个3楼的，而且门对着楼梯口杂乱无章，3楼的走廊乌漆墨黑的特别难受。
2.进去洗了个脸，洗脸盆像公共厕所的一样，直接水花四溅。
3.卫生无比堪忧，浴缸脏的要死，不堪入目。到处都是卫生死角。
4.沙滩的沙子，像刀片一般，你能光脚走10秒算你赢
地理位置更是差，住了一晚，赶紧走了
房间还挺大，就是我定的这个房型没有浴缸，入住的时候说给我升了级，估计指的是楼层不是房型，酒店海滩是公共的，内部的玩水设施是私人的，沿着沙滩往左走有新鲜的鱿鱼小摊，可以尝试鱿鱼刺身。普通玩水不收费，但是水上器械租赁是要收费的，我们体验了小朋友的水上摩托，电力的那种，30min 850泰铢。早餐挺好，儿童收费245泰铢。退房的时候，还贴心帮我把所有硬币换成了纸币。最后夕阳太美了～
三千多一晚的酒店 我来说下真实感受
酒店是亲子酒店 有一个水上乐园 适合亲子出行
但是人很多 一点多到的酒店被告知房间还没准备好 需要等到三点 到了三点又被告知是三点才开始check in房间还是没准备好 还需要接着等 浪费了两个小时的时间还是没好 也没有任何的合理解释
酒店人真的很多 服务完全跟不上 房间卫生环境也很一般 无处不在的脏 床单 地面 总之一言难尽 早饭也要排长队 吃的也就那样
总体体验真的很不尽人意
房间是重装过的，但完全没有味道，海景也很漂亮。
早餐也非常丰富，早餐厅也很大，完全不需要等位。
水上娱乐设施基本上是无敌了，各种丰富，小朋友很喜欢。除此之外还有很多亲子活动，度假带娃都很适合。
值得一提的是，酒店有医务室，小朋友受了点伤能得到及时处理，酒店前台经理也非常上心，我们退房以后都还给了名片表示有任何问题都可以联系他，非常感谢！
唯一美中不足的是房间卫生打扫稍显马虎，也就整理下床铺和卫生间，地面桌面几乎不打扫。
水上乐园适合亲子 有自己的沙滩 比芭提雅海滩要干净 但是不像国内没有救生员的 要注意安全早餐地方大 种类还行 到热闹的terminal21步行可以 就是热 要走20分钟 酒店有点闹中取静 值得住 每天主动加矿泉水特别好
其他都非诚满意，唯一的就是客房服务:一次性拖鞋就没给我们换新的，房间打扫的也不干净！
说下满意的地方:酒店前台包括门童，服务不错，主动提行李到房间，前台中文服务，打电话过去都不用说英文，直接中文得了，早餐有人安排座位，种类也丰富，吃不腻，泳池工区的服务也很赞，基本上全程中文服务了，不愧是前100名亲子酒店，继续保持
这两天有印度土豪来酒店办婚礼，看视频，很有趣
马年春节带娃入住芭提雅盛泰澜幻影海滩度假村，亲子度假满分体验！酒店自带超大水上乐园，滑梯、浅水区、懒人河一应俱全，孩子玩到不想走。房间宽敞舒适，海景超美，服务贴心周到，餐饮选择丰富。私人沙滩干净安静，全家玩水、看日落、享美食，年味与度假感拉满，绝对是芭提雅遛娃天花板，春节亲子游强烈推荐！